lewisnadasurf
Experienced Member
- Joined
- Jun 11, 2008
- Location
- Earth
Hi all
Need your advice here please.
I won £1k last night in Aspers Stratford, i had about 10 £100 chips which i went to cash in after a fairly successful night.
During each game play i kept being asked if i was a member, to which i said no, and i dont want to be! (i go about once every 6 months)
So i go to cash out, and i am FORCED to sign up, i give my ID (my provisional) and am told it doesnt match my sign up sheet as the address is old. I ask why this matters and ask to speak to the casino duty manager. He explains i need to return with my passport (to which i ask why on earth this matters as that doesnt have my address on it) and they refuse to
A. give me my chips back
B. sign anything that when i come back there is proof i have my money
I rang them this morning about the situation and was advised "we cant speak about this over the phone"
I am really worried i've lost my money, but for such a sum, i really feel i need to take them to court over it.
Any advice greatly appreciated.
Need your advice here please.
I won £1k last night in Aspers Stratford, i had about 10 £100 chips which i went to cash in after a fairly successful night.
During each game play i kept being asked if i was a member, to which i said no, and i dont want to be! (i go about once every 6 months)
So i go to cash out, and i am FORCED to sign up, i give my ID (my provisional) and am told it doesnt match my sign up sheet as the address is old. I ask why this matters and ask to speak to the casino duty manager. He explains i need to return with my passport (to which i ask why on earth this matters as that doesnt have my address on it) and they refuse to
A. give me my chips back
B. sign anything that when i come back there is proof i have my money
I rang them this morning about the situation and was advised "we cant speak about this over the phone"
I am really worried i've lost my money, but for such a sum, i really feel i need to take them to court over it.
Any advice greatly appreciated.