I am honestly to the point where it is not worth the headache of online gaming anymore, they pay rarely, have fees, and I have more fun burning my money in a pit then giving to these greedy $%^&.
So now I am against 32red because apparently me losing hundreds a week isn't good enough. Now I was charged twice for the same deposit 3 days apart. OF COURSE they have no record of it... DUHHH which is why I asked them why it shows on my bank statement on the 22nd and then again on the 25th but not in my casino transactions, putting my account over my over draft cause I wasn't expecting it!...But they are no help.
CIBC the bank I deal with went through all and said since it was initiated with my debit card its a purchase and contact the merchant. 32red says its a bank issue, contact the bank. Give it up 32red your a joke!! which is why I have since closed my account even though I was a club rouge player. Your slowly turning into a casino I use to avoid and now will be. The bank says you have the money! so find it and just refund me!?? but nope the payments team and security team all say they don't have it.
So who I do I believe? one of the largest Banks or an online casino..hmm the evidence points to the casino but they won't do a thing about it...
I encourage people to closely monitor their transactions I only noticed it because I only deposit and play in this account mainly so I know what's going at all times.
So now I am against 32red because apparently me losing hundreds a week isn't good enough. Now I was charged twice for the same deposit 3 days apart. OF COURSE they have no record of it... DUHHH which is why I asked them why it shows on my bank statement on the 22nd and then again on the 25th but not in my casino transactions, putting my account over my over draft cause I wasn't expecting it!...But they are no help.
CIBC the bank I deal with went through all and said since it was initiated with my debit card its a purchase and contact the merchant. 32red says its a bank issue, contact the bank. Give it up 32red your a joke!! which is why I have since closed my account even though I was a club rouge player. Your slowly turning into a casino I use to avoid and now will be. The bank says you have the money! so find it and just refund me!?? but nope the payments team and security team all say they don't have it.
So who I do I believe? one of the largest Banks or an online casino..hmm the evidence points to the casino but they won't do a thing about it...
I encourage people to closely monitor their transactions I only noticed it because I only deposit and play in this account mainly so I know what's going at all times.