At Winner Online The Original Mary posted yesterday in part:
"If it is a complaint about an OPA member casino, than we are doing the casino a service in giving it an opportunity to rectify a complaint."
I have just filed a complaint against an OPA member casino.
I would like to know how the procedure for handling this complaint is.
What information will the complainter get in the process?
What are the time limits?
What happens if the casino does not rectify the complaint?
"If it is a complaint about an OPA member casino, than we are doing the casino a service in giving it an opportunity to rectify a complaint."
I have just filed a complaint against an OPA member casino.
I would like to know how the procedure for handling this complaint is.
What information will the complainter get in the process?
What are the time limits?
What happens if the casino does not rectify the complaint?