I have a quick question about the sites held under the MT Securetrade UKGC licence number which hopefully the reps can have some input.
A long time ago, a Guts rep accidentally put a 6 month exclusion on my account which filtered through to all the other sites sharing the same licence number. Yits was kind enough to look into it, but was not able to reverse the exclusion even though it was confirmed to be their mistake.
Fast forward 6 months or so - I was able to re-open some accounts individually by contacting the chat help. However, due to one of the accounts still showing as excluded, it somehow affected and closed the open accounts and it all became a bit of a mess! So, being baffled/pissed off by the whole situation, I manually excluded from the open accounts.
Fast forward another 6+ months! I have reopened my Rizk account without problem, but ALL other MT Securetrade sites still show as being blocked/excluded until I contact them to reopen them individually. I even tried to open an account at another site under MTS, but that immediately got blocked.
The dilemma I am in is whether if I continue to play at Rizk, would and could they close my account (probably when trying to withdraw!) saying I am blocked/excluded at sister sites? I would like to reopen Guts, Dunder, etc, but fear it will be all a bit of a pain and a can of worms!
A long time ago, a Guts rep accidentally put a 6 month exclusion on my account which filtered through to all the other sites sharing the same licence number. Yits was kind enough to look into it, but was not able to reverse the exclusion even though it was confirmed to be their mistake.
Fast forward 6 months or so - I was able to re-open some accounts individually by contacting the chat help. However, due to one of the accounts still showing as excluded, it somehow affected and closed the open accounts and it all became a bit of a mess! So, being baffled/pissed off by the whole situation, I manually excluded from the open accounts.
Fast forward another 6+ months! I have reopened my Rizk account without problem, but ALL other MT Securetrade sites still show as being blocked/excluded until I contact them to reopen them individually. I even tried to open an account at another site under MTS, but that immediately got blocked.
The dilemma I am in is whether if I continue to play at Rizk, would and could they close my account (probably when trying to withdraw!) saying I am blocked/excluded at sister sites? I would like to reopen Guts, Dunder, etc, but fear it will be all a bit of a pain and a can of worms!