- Joined
- Jul 10, 2016
- Location
- North east England
Misssed a promotion yesterday with betat due to work commitments.
Spoke to live chat, explained I missed it as I was to busy to check my account. Wondered if there was anychance they could add the match, spoke to a guy called 'Vaughan' told me he will look into it, anyway I was disconnected, within 3 minutes no word of a lie this guy emailed telling me to get on chat soon as and the promotion will be added.
When my internet was sorted i did and indeed the first agent I spoke to told me she had all the information and my bonus was added awaiting my deposit.
That's what I call service. That's proper no shit get stuff done service. That's why betat are in my opinion amongst the best.
This is how a casino should be run, granted I'm no mega high roller. I've been vip there last year. But lately my deposits ain't been so big.
I also got a birthday gift from them in febuary.
Lovely customer service and efficient.
I'm far from a shill, a advocate of the casinos as a lot of my past posts prove. But with betat... it's simply A case of credit where credit is due, top ran and totally professional outfit. Would recommend to anybody.
Spoke to live chat, explained I missed it as I was to busy to check my account. Wondered if there was anychance they could add the match, spoke to a guy called 'Vaughan' told me he will look into it, anyway I was disconnected, within 3 minutes no word of a lie this guy emailed telling me to get on chat soon as and the promotion will be added.
When my internet was sorted i did and indeed the first agent I spoke to told me she had all the information and my bonus was added awaiting my deposit.
That's what I call service. That's proper no shit get stuff done service. That's why betat are in my opinion amongst the best.
This is how a casino should be run, granted I'm no mega high roller. I've been vip there last year. But lately my deposits ain't been so big.
I also got a birthday gift from them in febuary.
Lovely customer service and efficient.
I'm far from a shill, a advocate of the casinos as a lot of my past posts prove. But with betat... it's simply A case of credit where credit is due, top ran and totally professional outfit. Would recommend to anybody.