Hi Mark,
As I've written in my earlier post reply - our CS agent offered you two types of bonuses for you to choose from which was either a 100% reload, or 10 Free Spins with no max cash-out. Given that you have so far been also rewarded with the welcome deposit bonus, casino race reward, cashback rewards, and bonus payout.
Now, the 20 Free Spins upon signing up have a max cashout, whereas the 10 Free Spins offered to you had no maximum cash-out.
Furthermore, if you would like to receive free spins and other comps that we send out via our newsletter, you'll need to tick the "Newsletter" box within your profile, and you'll be automatically subscribed and will start to receive the freebies we send out to all of our subscribed players again. - (Or just let me know, and will sort that out myself for you.)
Best Regards,
Lucas