- Joined
- Jan 1, 2012
- Location
- United Kingdom
Not only do they spam me 24/7 with offers, then when I log in to ask about them they either don't exist or there is a twist that wasn't in the email.
Now today I got an email,
Greetings (censored)
Your casino username is: (censored)
Available on 10 January 2014
TAKE A SHOT AT SANTA’S DASH FOR CASH & WIN!
The festive season might be coming to an end, but we’re nowhere close to bringing an end to the giveaways. As a result, we’ve wrapped another gift especially for you.
Play our interactive game, Santa’s Dash for Cash, to find out what it is. Will it be a
FREE SPINS, FREE CREDITS or a chance to jingle all the way to the bank with a bonus?
Find out now!
So I re-download the casino, and go for a look.
Don't see anything so I fire up the chat and speak to a chat rep called Ronald....here is the conversation.
Ronald: Welcome to the Casino . How may I assist you?
Me: hi i got an email to try santas dash for cash today, but nothing comes up in the lobby after just re-downloading it
Ronald: Please provide me with your casino log in name , so I may retrieve your account details. Please also specify the name of the casino that you are currently using.
Me: redflush rfver(censored)
Ronald: A moment please. let me check on this for you.
Me: ok
Ronald: hi there and thanks for the info. unfortunately it seems like the email was delayed in its delivery. this offer was only available on christmas
Me: ? i only got that email today, this morning in fact
Ronald: as i say, seems there has been a delay. there were 2 or 3 other players who had it also.
Me: so how were we supposed to come on, on the correct date?
Ronald: not sure, but not much we can do about slow emails from our end
Me: i always recieve my emails on time, im with the biggest email provider on the net, so it's not my fault...
Ronald: ok then.
Me: so thats it? I missed out, tought shit?
Ronald: thats about the jist of it, sadly. not much we can do about expired offers
Ronald: sorry, wish i could help
Me: ok
Nice to see them re-install my opinion them being a bunch of idiots!
Now today I got an email,
Greetings (censored)
Your casino username is: (censored)
Available on 10 January 2014
TAKE A SHOT AT SANTA’S DASH FOR CASH & WIN!
The festive season might be coming to an end, but we’re nowhere close to bringing an end to the giveaways. As a result, we’ve wrapped another gift especially for you.
Play our interactive game, Santa’s Dash for Cash, to find out what it is. Will it be a
FREE SPINS, FREE CREDITS or a chance to jingle all the way to the bank with a bonus?
Find out now!
So I re-download the casino, and go for a look.
Don't see anything so I fire up the chat and speak to a chat rep called Ronald....here is the conversation.
Ronald: Welcome to the Casino . How may I assist you?
Me: hi i got an email to try santas dash for cash today, but nothing comes up in the lobby after just re-downloading it
Ronald: Please provide me with your casino log in name , so I may retrieve your account details. Please also specify the name of the casino that you are currently using.
Me: redflush rfver(censored)
Ronald: A moment please. let me check on this for you.
Me: ok
Ronald: hi there and thanks for the info. unfortunately it seems like the email was delayed in its delivery. this offer was only available on christmas
Me: ? i only got that email today, this morning in fact
Ronald: as i say, seems there has been a delay. there were 2 or 3 other players who had it also.
Me: so how were we supposed to come on, on the correct date?
Ronald: not sure, but not much we can do about slow emails from our end
Me: i always recieve my emails on time, im with the biggest email provider on the net, so it's not my fault...
Ronald: ok then.
Me: so thats it? I missed out, tought shit?
Ronald: thats about the jist of it, sadly. not much we can do about expired offers
Ronald: sorry, wish i could help
Me: ok
Nice to see them re-install my opinion them being a bunch of idiots!