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Thread: Lucky Club email about ownership change?

  1. #1
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    Lucky Club email about ownership change?

    Below is the email I just got from Lucky Club. If there was already a discussion here, then I missed it, but what's up?

    Thanks,
    Diane
    __________________________________________________ ___________________________________



    Use your balance before October 17th!

    Use your balance, bonuses and comp points NOW - because from October 17th, it will be too late!

    Lucky Club Casino has a new owner and will undergo a relaunch within the next week. For this reason, Lucky Club Casino will be taken offline on Monday, October 17th!

    The relaunch will take place on October 24th, so prepare for a totally new gaming experience with a great support team and reliable payment methods!

    Don't waste any time! Play NOW, use your balance and comp points and take this last opportunity to win big before the casino upgrade!

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    I went on live chat and this is what they said (basically nothing....)

    FWIW
    ,
    Diane

    __________________________________________________ __________________________________

    Monelle: Please provide your account login name so that I can better assist you.

    Me: what is the change with new ownership? Just got email

    Monelle: the management team, a new gaming provider and different games

    Me: what software platform will it be?

    Monelle: I am unable to provide you with that information at this itme

    Monelle: time*

    Monelle: I do apologize

    Me: Does this change affect any of your other "sister" sites like Jackpot Capital?

    Monelle: no, only Lucky CLub

    Me: hmm, interesting. Ok, well I guess I will have to wait and see. Do I have any comp points at this time that I can redeem before the change?

    Monelle: one moment please

    Monelle: you will be credited with $10 bonus

    Me: wagering req?

    Monelle: 60 times

    Me: max cashout?

    Monelle: 5 times

    Me: ok
    ty


    Monelle: you're welcome

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    Just got the same email. Interesting. Maybe an aff can tell us who and what since CS can't.
    LOL
    !

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    I also received this email.Seems the casino will be detached from JC. However, like Wall Street, players dont like shocks and what's up with saying its the last opportunity to win big with comps and balance. Surely these should be transferred to the new casino. Very poorly thought-out email message
    IMO
    . If they change to a software I cant play at Ineed to know. Yasmeen should come out and explain.
    senseless gambling addict

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    Quote Originally Posted by chuchu59 View Post
    I also received this email.Seems the casino will be detached from JC. However, like Wall Street, players dont like shocks and what's up with saying its the last opportunity to win big with comps and balance. Surely these should be transferred to the new casino. Very poorly thought-out email message
    IMO
    . If they change to a software I cant play at Ineed to know. Yasmeen should come out and explain.
    I sent PM to the rep asking for whatever they could share with us on this change.

    You are right ----- we don't like abrupt change AND we don't like incomplete information, since it always tends to make us believe the worst is waiting to happen.

    Diane

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    Lucky Club Casino

    Hi there,

    Thank you all for your posts and for your comments on the e-mail sent out earlier.

    Lucky Club will be relaunched under new Management, new games will be offered, new look and feel casino platform. However, the same quality of service, prompt payouts and superior customer support await you at the new Lucky Club!

    This change will not affect any other casinos under the Jackpot Capital group.

    The e-mail was meant to advise customers that this will be the last weekend they will be able to play with any existing funds, deposit or withdraw.

    All existing active accounts will be transferred to the new gaming platform, so no need to create a new account when it is relaunched. However, no existing balances will be carried over.

    If you have any further questions, feel free to contact me here.

    Cheers,
    Yasmeen
    Casino Manager

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    Quote Originally Posted by Jackpot Capital View Post
    All existing active accounts will be transferred to the new gaming platform, so no need to create a new account when it is relaunched. However, no existing balances will be carried over.

    If you have any further questions, feel free to contact me here.
    Well the obvious question is: What is the new gaming platform?
    My guess would be Top Game, since I can't imagine Lucky Club would be too happy to lose all their USA players...

    KK

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    JACKPOT CAPITAL SELLS ONLINE CASINO

    Unidentified investors to migrate online property to new platform

    Jackpot Capital Group has sold Lucky Club Casino.com with its marketing partner Rich Club Affiliates.com to a group of unidentified investors for an undisclosed consideration.

    Under its new ownership, the brand will be taken offline for an indeterminate amount of time to undergo a re-launch on a new casino software platform.

    "In the online casino world, Lucky Club Casino is a great brand. It will soon benefit from a new platform and players will have the chance to experience a whole new environment and games," said a Lucky Club Casino representative. "We are confident that the brand is in good hands."

    Lucky Club Casino.com, Rich Club Affiliates.com, Grande Vegas Casino.com and Grande Vegas Affiliates.com were bought by Jackpot Capital Group mid-2010 (see previous InfoPowa report). Grande Vegas Casino and its affiliate partnership programme were sold almost six months later to Tigress Management Ltd.
    jetset

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  10. #9
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    Well, I sincerely hope it's not Top Game cause I won't be playing at Lucky Club anymore if it is.

    To be perfectly honest, I picked Lucky Club to play at because it was part of the Jackpot Capital group. Don't know about staying loyal to it now. Will have to wait an see, I guess.

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    Just when we are denouncing Slotocash for handling the change of software here comes something worse. With only a few days to go there is still no mention of what the new software is. Dont tell me they are going the opposite direction and adopt Rival.
    senseless gambling addict

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