gilliebean
Dormant account
- Joined
- Jun 30, 2017
- Location
- Southampton, UK
Hi all, I can't get through to their live chat, so was wondering if anyone has come across this one!?
I have deposited at one of their casinos before, but I've signed up to a few and haven't deposited in those. I played the daily £2 bonus on each of them yesterday. On one (MCasino) I hit a nice little bonus round on Ted, which allowed me (over a couple of hours) to wager 50x the bonus (£100). It was capped at £20 winnings, which I was aware of...so suddenly my balance dropped for £45ish to £20, mid game. I was playing TS2 at the time and on my very next spin I hit the bonus round and retriggered it - which (to my complete shock!) left my balance standing at £120.74!!!
Now I don't want to get excited - I tried to withdraw £100, but it said I can't as I haven't deposited there before...fair enough I suppose (ish!), so I tried to deposit the minimum of £10 without any bonus and it's saying forbidden.
I have a feeling there'll be a clause somewhere for lucky (or unlucky) players like me - but in the meantime, has anyone come across this dilemma on any of their or other sites before? I wagered what was required, it's saying bonus wagering met and the money is in the cash balance - so I'm hoping they'll be nice about it lol! We shall see....
Thanking you muchly! xx
I have deposited at one of their casinos before, but I've signed up to a few and haven't deposited in those. I played the daily £2 bonus on each of them yesterday. On one (MCasino) I hit a nice little bonus round on Ted, which allowed me (over a couple of hours) to wager 50x the bonus (£100). It was capped at £20 winnings, which I was aware of...so suddenly my balance dropped for £45ish to £20, mid game. I was playing TS2 at the time and on my very next spin I hit the bonus round and retriggered it - which (to my complete shock!) left my balance standing at £120.74!!!
Now I don't want to get excited - I tried to withdraw £100, but it said I can't as I haven't deposited there before...fair enough I suppose (ish!), so I tried to deposit the minimum of £10 without any bonus and it's saying forbidden.
I have a feeling there'll be a clause somewhere for lucky (or unlucky) players like me - but in the meantime, has anyone come across this dilemma on any of their or other sites before? I wagered what was required, it's saying bonus wagering met and the money is in the cash balance - so I'm hoping they'll be nice about it lol! We shall see....
Thanking you muchly! xx