Bonus terms complaint

Paimonah

Experienced Member
PABnoaccred
PABnononaccred
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May 10, 2015
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I think this is a really BAD bonus there at Royal Panda!!!


Today i had a 200% bonus and i have the TRAP now!

If the bonus is sticky and you MUST play with your own funds, why they have another bonus rules for "max bet per spin" (and not all games are allowed to play with max bet per spin) and so on?
You can play only with your own cash for the playthrough from the bonus????

Own money BUT RULES??? I think i must laughing.

Why the casino is accredited? I don't understand this, sry!
 
I think this is a really BAD bonus there at Royal Panda!!!


Today i had a 200% bonus and i have the TRAP now!

If the bonus is sticky and you MUST play with your own funds, why they have another bonus rules for "max bet per spin" (and not all games are allowed to play with max bet per spin) and so on?
You can play only with your own cash for the playthrough from the bonus????

Own money BUT RULES??? I think i must laughing.

Why the casino is accredited? I don't understand this, sry!

Clear rules, if your not keen on them, simply play elsewhere.

If only casinos would give us 200% with no wagering or rules eh...one day maybe :rolleyes:

I got this offer also today, nowt against the casino but not over keen on bonus rules etc so probably won't take the offer.

The main reason being just to be clear is that I have a very limited "playing pot" for casino deposits so If I dip into bonus funds and then hit BIG, I cannot simply keen depositing until the wager is cleared, even if the balance was big enough to ensure a "No Lose Gamble" otherwise I'd have grabbed this with both hands as 200% offers are as rare as rocking horse shite these days!
 
Bonus rules = Ok
Max bet with Bonus = Ok too

... but NOT if i can only play with my OWN money. Than i don't like rules.

And i don't know about SUCH rules into another online casinos.


For me is: I'll never make a deposit again at Royal Panda!
 
Clear rules, if your not keen on them, simply play elsewhere.

If only casinos would give us 200% with no wagering or rules eh...one day maybe :rolleyes:

I got this offer also today, nowt against the casino but not over keen on bonus rules etc so probably won't take the offer.

The main reason being just to be clear is that I have a very limited "playing pot" for casino deposits so If I dip into bonus funds and then hit BIG, I cannot simply keen depositing until the wager is cleared, even if the balance was big enough to ensure a "No Lose Gamble" otherwise I'd have grabbed this with both hands as 200% offers are as rare as rocking horse shite these days!

I understand your position Jon. I also understand the other fella to a point. I view Panda as being one of the casino's that I am loyal too. As such I am prepared to lose there so much more than if it was a random casino where I may never deposit again.
 
This casino is one of the best, when it comes to pay!! They paid me my 12k without any problem and after the wd was approved the money was on my acount day after. Also the pendingtime is good!! not 24-48 hours. The maybe should add lile many casinos. Setting there u can set losslimit and sessionlimit and if they wont to be the best delete tje reverce whidrawal option
 
I think this is a really BAD bonus there at Royal Panda!!!


Today i had a 200% bonus and i have the TRAP now!

If the bonus is sticky and you MUST play with your own funds, why they have another bonus rules for "max bet per spin" (and not all games are allowed to play with max bet per spin) and so on?
You can play only with your own cash for the playthrough from the bonus????

Own money BUT RULES??? I think i must laughing.

Why the casino is accredited? I don't understand this, sry!

Its not as bad as it seems, If your skint than your in the shit house but the wager all depends on how much it is, being acreedited goes by a factor of things, and you will not find to many complaints from this site
 
Bonus rules = Ok
Max bet with Bonus = Ok too

... but NOT if i can only play with my OWN money. Than i don't like rules.

And i don't know about SUCH rules into another online casinos.


For me is: I'll never make a deposit again at Royal Panda!

Hi Paimonah,

Just to clarify. You indeed meet wager requirements only while playing with your own money, but know that while doing so there are NO restrictions at all. no Maxbet, no withdrawal restrictions.

Only once you dip into your bonus balance, these rules apply.

Basically I'm convinced that our bonus system should be your preferred choice if you don't mind playing with your own cash. It's a nice extra, without any terms or tricks to try and keep your cash balance.
 
Hi!

For me it makes no sense this bonus-rule, sry.

I had the 200% Bonus because i have make a deposit.
But i have lost my own money and to playthrough the bonus the customer must make re-deposit and again re-deposit if the playthrough is ready.
And i think 1x make a deposit to have a bonus offer is enough.
For me is not a problem if i have lost (own cash & bonus), that's a game ;-) .... But now i have more than 300,00€ only bonus money in my account and for the playthrough i must pay AGAIN??

No, if i want to play only with my own money without a bonus than i don't like SUCH a bonus rule to pay more and more and more ... only for the playthrough!


Bonus with 30-40x playthrough only bonus, max bet with 5,00€ per spin: All no problem - But for 1 Bonus i like to pay only 1 time ... not more!!!

Sry
 
i started a similar thread the other day there were some interesting comments made by players hitting big once playing with bonus money then having the dilema of redepositing several times chasing the chance of withdrawing that win,live chat tried to tell me their players were generally positive about the bonus structure i beg to differ
 
Its not so bad. If using a bonus there id personally depo less than i would without one. Factoring inn the potential wr against my bank acccount holdings and by depo less hopefully clearing a chunk of the wr before dipping into bonus funds with a bit of luck.
I THINK u have like 30 days b4 the bonus funds expire, and when playing with them its a chance to consider betting slightly more than you would normally, i dont mind it as i mostly play, always play high varience and one decent hit on slightly higher stakes and id be buzzin like a dirty dozen knowing i can depo playing doa for a fair while at any convenient time i choose over the weeks, with a mathmatical ceartinty of not coming out behind, but a chance of coming out at least evens or possibly ahead huge.
Who knows, 1extra depo could last a while and boom u complete the remaining wr.

While i kinda prefer cash locked with bonus and wr counts with all funds, i feel that say at v&j where wagering only begins at once u dip into the bonus funds, and at 40x wr and not 35x, then that is a steep climb to overcome as ur balance is smaller once wr begins where at say rp you could have smashed half the wr with the initial deposit anyway, While at both u can wd without dipping into bonus funds.
But again, tailored requirements that suit different people.
 
i started a similar thread the other day there were some interesting comments made by players hitting big once playing with bonus money then having the dilema of redepositing several times chasing the chance of withdrawing that win,live chat tried to tell me their players were generally positive about the bonus structure i beg to differ

How about redepositing 350 USD hoping to convert the 1200 USD bonus to cash then realizing the max bet was breached so RP pocketing the depo and redepo (450 USD)? :eek:

https://www.casinomeister.com/forum...d-due-to-max-bet-breach-at-royal-panda.71458/
 
That deffo sucks huge gonads.
One could argue that a system to stop the max betting during wr should be in place as like u say u are spending more money than the initial depo despite not knowing each depo is going down the drain (if they do , as u pointed out, keep the deposits)
 
That deffo sucks huge gonads.
One could argue that a system to stop the max betting during wr should be in place as like u say u are spending more money than the initial depo despite not knowing each depo is going down the drain (if they do , as u pointed out, keep the deposits)

Agreed, this has been said many times for all casinos, not just RP, but I'm not sure any have. I wonder why?? (Cough)

Just goes to sure you have to be careful to read all the terms and get clarity from Customer Service if you're not sure. I got caught out and lost over £2k of winnings in my early days of slotting as I didn't read the terms and bet over the max. Never again (hopefully!)

Chris
 
In all due respect it does not matter how the bonus works, you will not find many (if any) that has NOT got a max cap on how much you can bet.

Main thing with any bonus, check the max bet rule and allowed games and you shouldn't go far wrong.
Another rule I have seen sites adding is the use of ewallets, if allowed to use than normally the max bet is set at a lower amount
 
Of course , whole heartidly agree spintee.
I just think that, if u have overbet during bonus play.. but have a huge wager to go which could require a lot of deposits it could get a person into a financial problem and cause a lot of mental stress. fair enough u mess up and its ur fault u lose the deposit and bonus with any potential winnings. But to be allowed to deposit and not be alerted to the fact your future deposits (for some people will be a lot), are just donations, is a bit cruel.
Im sure similar has been said in the page linked by stokes and im just being a parrot, but it certainly made me frown.
 
Of course , whole heartidly agree spintee.
I just think that, if u have overbet during bonus play.. but have a huge wager to go which could require a lot of deposits it could get a person into a financial problem and cause a lot of mental stress. fair enough u mess up and its ur fault u lose the deposit and bonus with any potential winnings. But to be allowed to deposit and not be alerted to the fact your future deposits (for some people will be a lot), are just donations, is a bit cruel.
Im sure similar has been said in the page linked by stokes and im just being a parrot, but it certainly made me frown.

Most certainly and I took a quick butchers at stoke's link, if the case was he had broke the rules yet was allowed to keep depositing knowing he would not receive any winnings that that situation is a bad one. Unsure if he received any deposits back but if he did not than I think its wrong, yes read the rules but at the same time the casino's should have measures in place to stop this.

If I remember right and it could of been that thread, there was something like that bought up before and they changed the rules after.
 
RP reasoning was that I could have kept the winnings any of my later deposit if I had it over the bonus.
So I had 1200 USD bonus. If I had 1500 USD after completing the WR I could have kept the surplus (300 USD).

I think they should have recredited my deposits which was only made to clear the wagering (350 USD) at least even if the bonus money was confiscated.
 
RP reasoning was that I could have kept the winnings any of my later deposit if I had it over the bonus.
So I had 1200 USD bonus. If I had 1500 USD after completing the WR I could have kept the surplus (300 USD).

I think they should have recredited my deposits which was only made to clear the wagering (350 USD) at least even if the bonus money was confiscated.

So just because you accidentally break a bonus rule they think they can take your deposits too? That is theft in my opinion.

I would start by PAB and if nothing happens there, take them to court.

Edit, oh never mind I remember that thread. i thought it was recent and thats the reason why I havent deposited with them in like a year
 
RP reasoning was that I could have kept the winnings any of my later deposit if I had it over the bonus.
So I had 1200 USD bonus. If I had 1500 USD after completing the WR I could have kept the surplus (300 USD).

I think they should have recredited my deposits which was only made to clear the wagering (350 USD) at least even if the bonus money was confiscated.

While thats reasonable in theory, if you are not made aware of that when finishing the wr or if the bonus balance wasnt removed once u completed wr like some sites do with capped conversion amounts on winnings, you could have easily gone on and blown 500 or so with the assumption that if you did lose say 500 of 1500 you would still of had 1000 left to withdraw anyway, Only to find out later you wasnt entitled to anything when you clicked on withdraw because you dropped below your deposited amounts and into a balance that was no longer yours (even though, yes you could have gone on to win more on top of the 300 surplus that was yours in your given example..)
and without being notified - as you say, oncce completing WR you would be playing with extra deposits that were essentially only made in order to unlock bonus funds that you would never be entitled to anyway, so gambling with 300 that you never knew would be at risk unless had you known that your true balance was actually 300 and not 1500.

Anyway sorry for rabbiting on.i do feel for you.
 
While thats reasonable in theory, if you are not made aware of that when finishing the wr or if the bonus balance wasnt removed once u completed wr like some sites do with capped conversion amounts on winnings, you could have easily gone on and blown 500 or so with the assumption that if you did lose say 500 of 1500 you would still of had 1000 left to withdraw anyway, Only to find out later you wasnt entitled to anything when you clicked on withdraw because you dropped below your deposited amounts and into a balance that was no longer yours (even though, yes you could have gone on to win more on top of the 300 surplus that was yours in your given example..)
and without being notified - as you say, oncce completing WR you would be playing with extra deposits that were essentially only made in order to unlock bonus funds that you would never be entitled to anyway, so gambling with 300 that you never knew would be at risk unless had you known that your true balance was actually 300 and not 1500.

That is exactly what happened. I must have had some real money apart from the poisoned bonus part as the wagering could be only done with cash (unless my cash had run out exactly when finished the wagering), but they said I have probably made more bets after the WR and dipped into the bonus part (supposed to be cash already) so no cash left.

The most insulting part was when RP tried to reason the confiscation of my deposits made only to release the bonus winnings. They said I lost those deposits and they considered them as normal deposits without bonus.

About the max bet restriction.
The most player friendly version is what Videoslots use i.e. not possible to bet higher than the limit (so it is possible to implement such automatic system).

Betat also employs a fair approach not considering the max bet breach as some kind of criminal activity:

Any bet larger than the stipulated maximum amount will contribute towards any winnings, however only the maximum amount stipulated will contribute towards the wagering requirement, while the proportion of the win which is derived from the amount of the wager above stated amount will receive a further x50 wagering multiplier added to the wagering requirement of the bonus.

Anyway, I have moved on closing my RP account after MGA sided with them and the goodwill gesture (reinstating my deposits) never came.
 
About the max bet restriction.
The most player friendly version is what Videoslots use i.e. not possible to bet higher than the limit (so it is possible to implement such automatic system).

Betat also employs a fair approach not considering the max bet breach as some kind of criminal activity:

Any bet larger than the stipulated maximum amount will contribute towards any winnings, however only the maximum amount stipulated will contribute towards the wagering requirement, while the proportion of the win which is derived from the amount of the wager above stated amount will receive a further x50 wagering multiplier added to the wagering requirement of the bonus.

Anyway, I have moved on closing my RP account after MGA sided with them and the goodwill gesture (reinstating my deposits) never came.

Thats the thing, mga will side with casinos as long as its in their T&C. So if they put a term "you agree how you cant cahout more than $1" and hide it somewhere deep in their T&C unsuspecting players (basically anyone who doesnt read through all pages of T&C) can and will have their winnings capped to $1.

As for max bet limits, its definitely possible. Old Casinoluck and Wildlsot sites had max bet restriction you could set for your account, and i remember at one point i had it set at $1 and it was working just fine as i couldnt bet more than $1 per spin. I think slotsmillion added something like that lately, where you cant bet more than max bet allowed during bonus play ($5?) and VS has had it for ages.

So its not that its impossible, it probably requires casinos to spend some money while returns on that investment not only would be minimal, but would instead make them lose money because they wouldnt be able to confiscate winnings when max bonus bet rule was breached so its no wonder only few casinos have it.

I really hope how one day gaming regulations will be a bit more about protecting players because right now there is nothing stopping casinos from inventing whatever bonus rule they want and players always have to comply with it, regardless of how ridiculous it is.

Im sure idea behind max bet during bonus play was to protect casinos from kamikaze players hitting huge and walking away, but that stopped being its main function ages ago. In reality now its there to catch unsuspecting players and that has been going on for years. And its just one of traps players have to avoid when playing with a bonus.

Basically casinos are given a free ride and one can just hope one day it becomes much better regulated than it is now.

Casinos offering bonuses to players from bonus restricted countries, automatic bonuses on skrill deposits while skill is on no bonus list, winnings confiscated because of one losing $5,2 bet with $5 max rule.

Ive seen wnnings taken away because player self excluded himself from one of 400 casinos that share same license, even if your regular player has no idea which casinos share license, and most of the time its hidden deep beneath 300 pages of T&C and you still have to google it to find said connection. And yet casinos are more than happy to let those players deposit and play until they win at which point self exclusion becomes a problem and casinos suddenly want to cooperate with regulation comitee and are worried about problem gamblers safety.

Tools to prevent every single thing i mentioned are there and yet in every single case casinos end up as clear winner, simply because regulations are still on par with wild wild west era :eek2: Basically only rules casinos have to follow is to have working slots. Everything else is up to them, including inventing new ways to stop players from winning.

end rant :D

also this has nothing to do with panda though, well most of it anyways (bar the max bet limit), as i was talking about online casinos state in general.
 
Thats the thing, mga will side with casinos as long as its in their T&C. So if they put a term "you agree how you cant cahout more than $1" and hide it somewhere deep in their T&C unsuspecting players (basically anyone who doesnt read through all pages of T&C) can and will have their winnings capped to $1.

As for max bet limits, its definitely possible. Old Casinoluck and Wildlsot sites had max bet restriction you could set for your account, and i remember at one point i had it set at $1 and it was working just fine as i couldnt bet more than $1 per spin. I think slotsmillion added something like that lately, where you cant bet more than max bet allowed during bonus play ($5?) and VS has had it for ages.

So its not that its impossible, it probably requires casinos to spend some money while returns on that investment not only would be minimal, but would instead make them lose money because they wouldnt be able to confiscate winnings when max bonus bet rule was breached so its no wonder only few casinos have it.

I really hope how one day gaming regulations will be a bit more about protecting players because right now there is nothing stopping casinos from inventing whatever bonus rule they want and players always have to comply with it, regardless of how ridiculous it is.

Im sure idea behind max bet during bonus play was to protect casinos from kamikaze players hitting huge and walking away, but that stopped being its main function ages ago. In reality now its there to catch unsuspecting players and that has been going on for years. And its just one of traps players have to avoid when playing with a bonus.

Basically casinos are given a free ride and one can just hope one day it becomes much better regulated than it is now.

Casinos offering bonuses to players from bonus restricted countries, automatic bonuses on skrill deposits while skill is on no bonus list, winnings confiscated because of one losing $5,2 bet with $5 max rule.

Ive seen wnnings taken away because player self excluded himself from one of 400 casinos that share same license, even if your regular player has no idea which casinos share license, and most of the time its hidden deep beneath 300 pages of T&C and you still have to google it to find said connection. And yet casinos are more than happy to let those players deposit and play until they win at which point self exclusion becomes a problem and casinos suddenly want to cooperate with regulation comitee and are worried about problem gamblers safety.

Tools to prevent every single thing i mentioned are there and yet in every single case casinos end up as clear winner, simply because regulations are still on par with wild wild west era :eek2: Basically only rules casinos have to follow is to have working slots. Everything else is up to them, including inventing new ways to stop players from winning.

end rant :D

also this has nothing to do with panda though, well most of it anyways (bar the max bet limit), as i was talking about online casinos state in general.

My thoughts exactly. As I put in my RP bonus complaint thread:

I strongly believe that those casinos who have the most difficult bonus terms (with several restriction regarding bet size, game type etc.) are the most player unfriendly (many times rogue).
Their intention is to catch as many players they can. That will give them extra profit as the forfeited money would not be put back to the pot of the games (so the RTP will be lower).
That is the reason why Videoslots example is not followed.


and

I did not say that you wanted to cheat players. You just simply wants to keep as much money as you can employing the bonus rules strictly. After all the confiscated money is an extra profit which comes above what you get in a normal operation (the normal profit).
Don't get me wrong, there are plenty of casinos doing the same thing like yours (confiscating as much money as they can). I just want to play at the handful other outfits who does it differently.
 

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