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Thread: Fortune Lounge won't pay

  1. #11
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    Is this Fortune Lounge guy serious?

    This group tried to call my bank to ask questions about me, like I want an online casino calling my bank to begin with, and my bank told them to piss off.

    Any legitimate financial institute would not divulged information about usage of someones account to some online casino.

    If Neteller is a legit company then Im sure they would not offer any personnal info about their clients as it is a major violation of privacy.

    Either Fortune Lounge is offering up another weak excuse to not pay someone, or Neteller is shadier then I previously thought.

    Anyways Fortune Lounge, even if their is something going on with this guys account, that gives you no right to keep this guys deposit, thats simply stealing.

    Man when will this group finnally cease all their crap and try to run a decent business. So Fortune Lounge are you gonna steal this guys money or simply send his deposits back which is the right thing to do?????

    I feel for you Gunner, Fortune Lounge tried to steal my money as well, accusing me of giving them fake ID when it clearly wasnt.

    They eventually did the right thing and paid up but it took a while.

  2. #12
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    Everything about Fortune Lounge seems suspect to me. They have gained a lot of popularity in the last year and a lot more players but they seem to give away too much money.

    I've read gambling grumbles for the first time in a while and noticed a similar case of stealing deposits and winnings form a player about a month ago. They changed their minds that time but somehow I am not sure it's resolved with the player that complained to me. I have seen no evidence he is linked to 140 players in a Russian syndicate (he is in Canada and not Russian) or what justified them keeping his deposits for so long. http://www.gambling.com/grumbles/fro...le.asp?ID=1516

    Lots of people have been regularly making $600 a month on their Neteller bonus that only has to be wagered twice! I've never done this but it's a 5% bonus on each casino up to $100. Which means a player must deposit $12000 to get this 'easy' $600 bonus that has virtually no wagering requirements (2x). This suggests they are desperate for deposits. I've also heard they've been calling players to deposit.

    Also, it seems that they are looking for excuses not to pay players. Why did they decide to ask Neteller about this case? What was suspicious? I can't believe Neteller told them anything and I can't see what reules the player broke.

    I get promo offers all the time and on the rare occasions I played them in the past it usually takes ages to get the bonuses but I have no idea what their problem is.

  3. #13
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    First,
    FL
    has a point. If this player has not defended himself then their is suspicion there BUT shouldnt we be concerned neteller is exchanging info about players without contacting them and trying to get the problems solved or payments stopped? maybe they did. This is why i dont give my bank info to any of these online processors anymore. Firepay burned me and NEVER again. It's cash only. PPATM or western union. If this comes to the surface as a legit deposit then we all have a worry on our hands that neteller violates privacy.

  4. #14
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    FortuneloungeVPop...

    I "wonder" what Neteller would tell me if I "asked" about "your" deposits & withdrawals??

    Actually, that would be rather helpful to players thinking of depositing at various casinos.

    It would be a bit alarming to find out that "ABC Casino" only had twelve dollars in their account...

  5. #15
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    It sounds like he was saying gunner and 2 others had multiple neteller accounts, or were trying to establish multiple neteller accounts? If you did that, it'd be easy to open multiple casino accounts and use the different neteller accounts to get multiple signup bonuses. Is this the sort of thing that was happening
    FL
    ? That's the only scanario I can envision with the info given.

  6. #16
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    I don't get it. Here we have ANOTHER incident of suspected player fraud, and nearly everyone is conjuring up convoluted conspiracy theories.

    The bottom line is, Gunner hasn't answered back with an explanation. So it appears that he is just another fraudulent player who likes to jerk everyone's chains. And amazingly so, many of you fall for this. I see this happen over and over and over where some person posts their grievances, and everyone comes out of the woodwork and voices their "unfair casino practices!" opinions.

    But then again, I guess that's what a forum is all about.

    I don't see a problem here except I think "gunner" is jerking our chains. So what's up gunner? Have you contacted
    FL
    and given them the information that they requested?

    C'mon now, gunner. You've got us all in suspense

  7. #17
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    players are being jerked around one hell of a lot more than any player has ever jerked a casino around, this is My Opinion!

    For any player to run a scam, justice will prevail in one way or another, sooner or later, and I say GOOD, the scammers need to learn a hard lesson.

    But, same goes for a casino, if they steal, lie and cheat a player, I say the same thing, justice will prevail one way or another, sooner or later, and what ever they lose from doing so, I say GOOD to that also.

    So we all have our own opinions of what we read here, some coming to a conclusion based from own factual experiences.

    And it is a LOT easier for a business to lie and scheme around an issue. So naturally peoples first thoughts(the majority) will be against a business.

  8. #18
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    jinnia:

    You are, of course entitled to your opinion.

    There is, however, nothing for us to gain by the uneccesary locking of player accounts (which is always the reason for these debates) or to "lie and scheme around an issue" in this and other forums.

    In fact, we do not even need to monitor or respond in these forums (which only a handful of casinos do). But we do so from a point of honesty and a sincere interest to improve our service. We have always admitted where we have gone wrong and we have implemented measures to enhance the player experience of our casinos.

    In this particular case you are just automatically assuming that we are the guilty culprits. Did it occur to you that gunner joined this forum on the same day he posted his complaint and has disappeared ever since despite the fact that we have requested him to contact us ? This is not the first time this has happened on this, and other forums.

    Your implication that we are lying and scheming around this issue despite our responses is enough to make us reconsider our participation in forums.

    VP
    Operations
    Fortune Lounge

  9. #19
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    fortunelounge,

    As I said, whoever is scamming who, it will be known sooner or later.

    Some players try scamming casinos, and vice versa.

    I said, it is easier for a business to lie about issues, I did not say you were lying.

    Not one of us here knows the truth except you and gunner. We only state our opinions, which we have that right. And yes, some of the times, we are wrong, granted.

    and, as you said, and I agree, when a player posts negative statements about a casino, then disappears and not respond back, it does look as if it's the player doing wrong this time.

  10. #20
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    These anti-
    FL
    posts are getting out of hand.

    Funny; one of the best
    MG
    groups out there, offering a ton of new user and existing user promotions on a regular basis, and they come in for the most flack. Thinks, thinks, thinks...

    Ah, maybe one or two of you are getting just a tad TOO greedy? Can't make do with that ONE account? Got to suck 'em dry with at least ten?

    Damn, I'm just too insightful today.

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