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Thread: Boss Response

  1. #1
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    Boss Media's statement on the "snaffled jackpots" allegations, received this morning:


    In response to your question regarding progressive dollar amounts from a
    discontinued in-house progressive slot program, we appreciate that we were
    asked for a statement on this matter and are happy to address these
    concerns.

    Many in-house progressives in Gold Pirate Slot and Caribbean Poker were
    discontinued on July 1, 2002 to allow for the initiation of the multi-linked
    progressive program. This new program is designed to offer players
    outstanding jackpot sizes that will compliment any land-based casino. At the
    time of introduction, casinos using Boss Media software had an individual
    progressive. For accounting reasons, the starting value of the new
    multi-linked progressive had to be set at a fresh starting value with all
    participating casinos joining equally. In addition to accounting restraints,
    it was not possible to add an individual progressive to a main progressive
    for license agreement reasons.

    With the absence of precedence regarding the closing of one in-house
    progressive to then begin a new value added multi-linked progressive on the
    exact machine or game type, it was thought at the time of closing the first
    program that players would clearly recognize that the new progressive
    platform would enhance their over all enjoyment of the games as the jackpots
    would grow substantially quicker. To this end, we believed that in order to
    enhance our gaming products and begin offering our gaming customers a truly
    better progressive structure that it was vital to start the new program with
    all casinos joining from the very beginning as this would be in the best
    interest of the players.

    However, thanks to player concerns and notations on this matter, we do
    recognize our oversight as to the perception of the players that removal of
    the old progressed values could be construed as misappropriation of such
    values. Therefore, Boss Media and our licensees announce the following
    course of action for the benefit our customers:

    a)
    By Friday November 29, 2002, all Boss Media casinos that opted to join the
    new multi-linked progressive program will post on their websites the exact
    value of the exact stated value that was removed on the date the progressive
    switch occurred. The value presented is the total progressive amount less
    the casinos initial seed of the Gold Pirates slot program and Caribbean
    Poker program in that selected casino.

    b)
    To assure the public of our accountability, Boss Media will openly invite
    PriceWaterhouseCoopers and all gaming commissions, of which Boss Media is an
    approved software supplier, to examine our logs to ensure that we are
    stating the correct values to the public.

    c)
    To ensure that loyal players of a particular casino had the chance to win
    the discontinued progressed amount, we will seek and find all players that
    won the first jackpot during the new program in each casino. The first
    winner of the Caribbean Royal Flush Jackpot or Gold Pirates .25, .50, $1 and
    $5 denominations in each casino will be paid an additional win amounting to
    the exact funds that were removed from that casino. Specifically, this
    amount is the stated progression in the game at the time of the removal less
    the casino's seed amount. (The seed amount and new progressed funds were
    already paid to the winning player.)

    d)
    In the event a player has not won a jackpot to this point in a particular
    casino's Gold Pirate .25 .50, $1 or $5 machine or the Caribbean Poker Royal
    Flush Jackpot, then that casino will post on its website a notation to the
    public stating the additional funds that may be won if a player should win
    on the selected Gold Pirate denomination or the Caribbean Poker Royal Flush
    Jackpot.

    e)
    To further assure the public of our accountability, Boss Media will openly
    invite PriceWaterhouseCoopers and all gaming commissions of which Boss Media
    is an approved software supplier to examine our gaming logs to ensure that
    the players that are due the additional win amounts are paid and that the
    gaming was genuine.

    f)
    Lastly, as is common in online gaming, each casino will post the winners
    (public screen name only) on their website. These names will remain public
    for 30 days.

    Boss Media wishes to thank our licensees and players for their understanding
    regarding our unintentional oversight.


    Kind regards,

    Anna Kristin
    VP
    Customer Relations
    Boss Media AB
    Vaxjo, Sweden

  2. #2
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    This is probably one of the best responses I've seen coming from a software provider in a long time. What do you think?

    Good going Boss!

    ~b

  3. #3
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    They did spent a lot of time working on that answer - so it had better be good.

    Unintentional oversight - :rofl: :rofl: :rofl: :rofl: :rofl:

    With the action most BossM casinos are getting, I'm sure they can "overlook" a couple of hundred K here and there. :
    lol
    :

  4. #4
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    With the absence of precedence blah blah blah.

    Can i copy this explanation to another board please Jet,Bryan?

    After the Damian thing i am not sure copying anything to anywhere is a good idea without permission.

  5. #5
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    It's a pressrelease from BossM - so I can't see it should be a problem.
    But then again - you never know with Der Meister......

  6. #6
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    http://www.winneronline.com/ubb/Foru.../000025-2.html

    Never realised till the Damian thing about copyright.

    Would like to post Curious's reply from
    WOL
    here but..

  7. #7
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    Personal opinion -

    That was a good cover up, but it was not an oversight. Instead, it was a stupid decision that they had to rectify thanks to a few observant gamblers.

    Not that I think that Boss were up to no good, mind you - I just think that they took a poor decision on making this transition, that's all.

    The fine print - this is a personal opinion, and should NOT be construed as fact.

    (Message edited by Spearmaster on November 20, 2002)

  8. #8
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    It's a press release so it's up for grabs.

    The Damian episode was merely that the OPA board was a private board thus anyone posting information from that board should be asking permission. (which in most cases could be granted). If you were a member of a private board, you would expect that what you were posting was to be held in confidence. Damian began posting these "confidential" conversations at
    WOL
    mainly because the statement "not to be reproduced" was on the website. The man is a baby. And a not very bright one I should say.

    Opps, I've unblocked his account here. Maybe he'll come and sic the NAACP on me since I just called him a baby. Oh no.

  9. #9
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    Thanks.

    No need for an explanation.

    Was just being careful and was not implying you are especially touchy regarding copywrite.

    Damian is Damian.

  10. #10
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    No problem with reproduction elsewhere, amandjam - it is a general statement.

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