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Thread: ATTENTION HACKER !!!!!!on paypal

  1. #1
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    attention !!!!!
    sunday a hackers is enter in my PAYPAL accounts,this person change my primary email and of course my password !!
    it's paypal who adverse me for this problem !!
    now i can't log in in my account,of course i have added a credit card !!Paypal make an investigation,i wait their conclusion but i must wait a minimum of 10 days !!!!
    very very long procedure !!!!!
    i make an opposition on my credit card !!!and this person take me nothing ,but i think he take all my money on paypal !!($200 !!!!)
    this site is normaly a secure site but you see it's not secure,it's very dangerous for your money to add a credit card here !!!

    so attention!!! this time it's with me so why not with your account !!!!

    the paypal customer service is very very slow,you must wait a mini of 2 days to receive an answer for a problem !!!!
    and when you have an answer it's not the good answer and you must wait again again ...
    last time i must wait 2 weeks for a little problem,i have send 10 mails .....
    it's terrific !!!!
    i don't speak english ,i'm a french member so i can't call them !!!

    never open an account here and never add a credit card here it's more dangerous for your money !!!!!

  2. #2
    steiger Points for Tags Given Guest
    On this am highlighting already before 6 months!!!!!!No one me discredit,that PAYPAL isn't safe!!!Now believe??

  3. #3
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    Hi all,

    I was reading your posts & as I have after many months got my account unlocked at PayPal, I feel your frustrations.
    Fortunately I was able to aquire an email address of one of the Head Managers at PayPal, who I sent a polite email to, explaining my situation.

    What had taken alomst 3 or so months & at that point I had given up on, took only a matter of 2 days to get my account opened again. I found Damon to be more than helpful & I would suggest that you contact him personally, with a polite email, giving him your detailed problem.

    The person to contact is a Mr Damon Billian email addy of dbillian@paypal.com

    I hope this helps you out

    Best Regards

    glodge

  4. #4
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    after one week not help of Paypal i just receive an automatic response for my problem !!
    i don't know if they have start their investigations but no news,no mail,
    now i would love to see their results
    to make an opposition on my credit card my bank take me more $50 of charge!!!
    It's not my fault if a hacker is enter on my account!!
    and of course it's me who pay all the charges !!
    and no answer since one week !!!
    very bad customer service!!!
    no secure site !!!
    if you are a problem with paypal ,no help !!it's your problem and not their problem !!
    they win money,you lose money so they are happy !!!

    ahhh i hate this service !!!!!

    cocota

  5. #5
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    oups sorry glodge !!
    thanks for your help ,this morning i send a mail with this email so now i wait !!

    thanks glodge and steiger !!

    cocota

  6. #6
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    Hiya cocota,

    It's me glodge from Gamblers Lodge

    Good to see you, pitty about the PayPal mess
    but glad to see you have sent an email to
    Damon. Like I said he helped me & I am sure
    he will help you also.

    Drop past the forum to say hi sometime.

    Best Regards

    glodge

  7. #7
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    Hi all,

    Wanted to add one more thing about PayPal.

    I use what is called a Visa Debit Card. Basically it get used like a Visa Card, but unless you have funds in the account, it can not be used.

    After being taken to the cleaners online for the sum of $800 bucks, I will only use my Visa Debit Card now.

    Don't know if you guys overseas can get these, I am in Australia.

    best Regards

    glodge

  8. #8
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    I had a concern about paypal about 5 days ago. I received a misspelled email "from Paypal" and when I opened up email it had the Paypal screen within the email. The subject stated "You Paypal Acct. has been updated by Ebay company". Nothing else within email but screen sign on screen & text saying to sign on. When I looked at the links they had an extension on them i.e. www.paypalxxxxxxx-outside or ext. I did not click on links but went to Paypal directly using browser & checked their links compared to ones in email. Theirs did not have the "outside" or "ext" attached to link. A few hours later I went to Paypal again & Double checked links. They then DID have the "outside" "ext" attached to links. And yes, I'm positive they did change. And if it was just a preview example of the updated Ebay/Paypal screen, it was no different than the same old Paypal screen. Maybe I'm paranoid, but Paypals policy is to never sign on unless you go to Paypal.com and sign on securely. Or maybe the ext. & outside extentions are used for email links. Who knows. I just wanted to make sure to be on safe side. I know there have got to be some strange ways hackers have to retrieve peoples passwords. I thought maybe this was one of them. I emailed Paypal 3 times that day after being told to write to yet another email address. Never heard from them. I'm reluctant to push the issue because I don't want appear to be a total moron if I'm incorrect. I'm just keeping a daily eye on my bank acct. Almost wish I could go back a few years & retrieve all the info I've let loose on the internet. I've been noticing software that's available (including freeware) to access a computer remotely & that makes me very nervous. I did allow my cable company to access my computer remotely once (while I was supervising it) & later on I realized how easy it is & how unwise I was to let the representative have that access. And I'm not surprised at Paypals poor customer service. They've been taken over by Ebay & Ebay is just as bad. Come to think of it, customer service has gone to the dogs everywhere you go these days....As to the Visa Debit Card issue, does that provide the same protection as a credit card? I mostly use debit & I was under the impression they could wipe out my acct. just like any other checking acct.? Also curious as to whether anyone else received same email???
    Wendy

  9. #9
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    Unless you plan on bidding on things at Ebay, I'd suggest cleaning out your Paypal accounts. Paypal's customer service is just plain evil :twisted: I'm happy that Neteller is taking the lead in all this. There is usually someone awake in their
    CSR
    office whenever I need to get a hold of them.

    ~b

  10. #10
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    Actually, I sell & buy on ebay, and unfortunately Paypal is very attractive to buyers and most sellers use it. But I am very tempted to switch to something else. I don't use Paypal for casinos, and I really don't play that much anyway. Usually use netteller. But I am just very alarmed at the fact that they aren't responding to these kind of complaints in a timely matter. I mean this is EBAY we're talking about!! They took over Paypal, why did things go downhill even further?? They're raking in the dough, they should have a much better customer support system! I can understand taking a couple of days to get back to someone on a minor issue, but this is inexcusable. I think I'm going to go over to the Ebay forum & post a complaint & try to get some feedback on the email. I'm treading murky waters though since I have a website & an affiliate account with Ebay & Half.com. :flamemad: = )

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