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Thread: CaribbeanGold Casino

  1. #11
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    Dear Wantok :

    Have had a lot of dealings with this casino group. Found them easily accessible. They would hear me out and fix things quite quickly - maybe i have been lucky so far?

    Do not find any record of outstanding complaints with this group on other sites. i would not play there if there were. So i am interested in what you have to say.

    Can you say :

    How much was deposited altogether?
    How much was wagered?
    Was there any bonus awarded?
    How much was successfully withdrawn?
    Is the balance remaining the $400?
    How did you know to come to this website?

    The Casino388 is a dead end for you. They are not affiliated with CG casino. They have the same SW provider and cash processor. They changed management in Hong Kong and for months we were waiting for payments without communication. They finaly appologised and paid everyone there balances.

    Have you talked to CG's cash processor in Toronto i believe?

  2. #12
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    back to Odds On software and English Harbor...English Harbour delivered in full, and in just 6 business days. The check is directly from them, which doesn't let the rest of the group off the hook but does say a lot for EH's honesty and quickness of transaction.The software is fresh and I highly recommend them. Hurricanejerry

  3. #13
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    HJ - Some of the earlier correspondence I received was indeed from English Harbour, the sender was for all intents and purposes polite and included a name on the e-mail. It wasn't until e-mail started to arrive from admin@exccompany that the standards collapsed.

    Portia - Luck would appear to be on your side.

  4. #14
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    Sorry. That should read admin@ecxcompany.com

  5. #15
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    I have just received notification from Michael Gordon, Operations Manager at English Harbour advising me that a cheque for the outstanding amount is being sent to me. It is only correct that this latest development is posted.

    Thankyou Michael.

    Thanks to to Brian for pursuing this.

    Stay tuned.

  6. #16
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    Congrats Wantok

  7. #17
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    You're welcome

    ~brYan

  8. #18
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    BEWARE OF ENGLISH HARBOUR GROUP (OddsOn software)!!!
    THEY JUST DON'T PAY WINNINGS!!!

    I played in four OddsOn casinos and had good winnings (in total US$974), but ***none of them has paid me***. They were englishharbour.com, caribbeangold.com, aposte.com, bleublancrouge.com. Here is (I quote from email from CaribbeanGold) how they have justified non-payment:

    "A security flag that has been raised in our master database due to information you have provided therefore you will not be entitled to your winnings."

    I have assured them there is nothing wrong with "information I have provided" and I am happy to send them a copy of my passport, proofs of address, etc. But they do not reply to my emails.

    They give 100% bonuses. But I think they compensate for it by non-payments if anyone happens to be a bit more lucky than average. My questions of what they mean by "security flags" have remained unanswered. But I understand it perfectly: it is just a deliberately vague and meaningless excuse for non-payment.

    (Message edited by mark10 on July 11, 2003)

  9. #19
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    I too had my winnings stolen. They had a 10% paypal bonus and i finished in excess of the wagering and cashed out with 12,698 on a 10,000 deposit. They stole my winnings and returned my deposit. They gave me the same BS of security flags since alot of other big deposits came in that day/week/month. I can see why however because it was a big promotion.

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