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Thread: intercasino responds

  1. #1
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    finally a month approx. later they respond with an email reply. I had them phone me too. I explained the situation to the representative and told me I would have to dig up my sent emails. I did that and resent it.Now I keep getting garbage like we need more info. I made it very clear, The dealer had a
    bj
    I had like a 14 and took a hit got 7. Dealer then flips over the
    bj
    .That is not allowed. Plus if the ace was up I did not get a chance to take insur. I don't know how much more simply I can explain this. This happned 6 times to me and finally the bug report people resonded as well. Now I also have to worry about taking to long to report this cause we can't check that far back. Well if they would have answered my email within 24 hrs. instead of a month ,That would not have been a problem. Someone please help.

  2. #2
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    Did you actually lose any money due to this "bug". The hand you describe losses either way. I have played Intercasino for 3 years, never seen this happen and I am very happy with them!

    Has anyone else seen this "bug"?

  3. #3
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    I have to agree with goldpicks, i never seen this happened before. The dealer always check for a blackjack first when they have an ace or a 10 card.

  4. #4
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    The dealer did not in my case. I would not lose the hand if dealer had ace up and I took insurance.Not only that it changes the cards for the next hand.

  5. #5
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    I recall someone complaining about this bug long ago.

    I am a victim of another bug of Crypto software at Kiwi casino. It was more than a year ago. The server crashed and almost all my money in the casino account dissappeared including the $15 bet on
    BJ
    . The server crashed exactly right after I clicked "bet" and my bet was accepted.

    I sent lots of emails, none was replied nor acknoledged by Ecash. They ignored me completely. After some time the casino refunded me the dissappeared money (about $123) but never the bet.

    So, "it has never happened to me" does not mean it has never happened at all.

    (Message edited by jen on June 30, 2003)

  6. #6
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    Kiwi hasn't been Cryptologic for ages! But I have never seen this behavior at any cryptologic casino either. It annoyingly checks everytime it has a 10 or A. Which version are you running rainman?

    BTW, it doesn't change the cards for the next hand since it shuffles before each hand.

  7. #7
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    no it don't. It shuffles the cards back in unlike land based casinos in atlantic city , yet they claim to have the same odds. Give me a break!
    AC
    plays through the deck.Not only that the cards are put in a different spot if the hand is changed to a bug.

  8. #8
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    Obviously you didn't read the rules of this game on their website. It ABSOLUTELY DOES SHUFFLE before each hand so it makes no difference whether this 'bug' actually happened or not (personally I don't think it did).

    From their website regarding the blackjack game "The cards are shuffled after each hand, pairs may not be re-split, and players may not draw additional cards on split Aces. "

    'Shuffling' in online casinos is NOT the same as shuffling a real deck of cards. The software generates a virtual deck of cards before each game and deals from this deck. Results of that deck have no influence on the next deck since the cards don't exist and aren't put back into any deck. Its as though you were playing at a land based casino and after each hand they throw away that deck, pull out a new one and shuffle it, deal, throw out that deck, repeat.

  9. #9
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    ah no. There would be no reason jpm to reshuffle if that were true. They keep shuffling the cards back into the deck but play through to a certain amount then reshuffle.

  10. #10
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    In multiplayer they play through one third of the deck. By yourself they may do what you stated. I played both.

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