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Thread: Lucky Emperor applying wagering requirment retroactively

  1. #21
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    It just beggars believe that they could implement such an underhand move.For example I buy a tin of beans at 50c ,a year later I return but the beans are now $1.50 but to make up the difference they charge me $2,50 .How sad is that,hang your sorry heads in shame casino rewards.Thanks sirius for your advice.

  2. #22
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    got2bet as he is advertising them for some reason (no wonder he makes more profit with them if they do stuff like this)
    Cut the bullshit, Sirius. I already warned you once - mind your own business. If I want to assist with a complaint I'll do so on my own dime, thank you.

    I may not handle individual disputes if the players are not signing up through me but I can still complain and take action if I don't feel the operator is doing the right thing.

    So, for the last time, please speak for yourself.

  3. #23
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    Sirius, sniping at Got2Bet here and elsewhere is not helping the screwed players and I wish you would give it rest already.

    If a player is made an offer and deposits and wagers, then the
    T&Cs
    in force at that time are the ones he or she agrees to - not new rules applied at cashout. I've drawn the attention of the right people to this thread in the hope that this is a Support/Admin screwup (not an unusual event!) rather than something malicious and underhand.

    These are well established and successful casinos and Bryan also has good contacts with Rewards, so I'm sure this can be sorted out.
    jetset

  4. #24
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    Thanks jetset,for pointing the right people to this thread I hope this is some sort of admin error.The phone conversation I had with them was very matter of fact that they will make me redo the wagering on a bonus I received a year ago in which I fully complied with the terms in force at the time.I`m ever hopeful this will be resolved fairly,Regards

  5. #25
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    Don't worry, they will obviously back down and sort this out as they can't defend their position on this. The thread you brought up shows what they did last year and they obviously didn't learn from their mistakes. It is probably part of their policy/culture to do this.

    I thought they had resolved the situation from last year but it looks like they haven't at all and they are still applying the terms retroactively. Of course, many players were defrauded last year in this way because it took so long for any resolution and many didn't know how to do anything about it. A very high proportion of players don't win when they first sign up so the casinos were obviously trying to get back at the bonus hunters.

  6. #26
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    Casino rewards is offering a new game called cashin tennis you cashin they reverse it so on and so forth.This after they said I will be paid,hmm funny way of showing it.

  7. #27
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    Update I have now been paid back in full from g/tiger and l/emperor.Would like to say a big thanks to bryan for enabling me to highlight this problem on his great site.Had no apology from casino rewards over this issue so it leaves me no option but to hit the uninstall button.Thanks all,cya, Best regards clawback

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