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Thread: crystal Palace

  1. #11
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    Good going!! It pays to be persistant!!

  2. #12
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    Redsage,

    When you say "2
    RTG
    complaints", are you suggesting that the
    RTG
    complaint site actually helped you resolve this issue? If true that would be encouraging.

  3. #13
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    I really do believe that filing an
    RTG
    complaint does get some action...it's worked for me with Windows Casino, The Golden Comps group, and now Crystal Palace.

    I copy and paste the
    RTG
    complaint # in my email to the casinos.

  4. #14
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    The sad thing is that this has become the acceptable norm. You have to contact the software provider to get anything done...
    :mg:

  5. #15
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    I received a most shocking news from Crystal Palace today. Since I found out about two weeks that they suspended my account, I have not attempted to login in to my Crystal Palace account.

    Today in response to my quesry on my cashin, they responded by saying that I have played all my money away. This must be the biggest fraud around. Daylight robbery no less. How could I have played anything when I have not login to my account? They got the cheek to invite me to check the history. I suspect they must have logged into my account and lost all my money for me.

    I hope this posting will alert all to the dishonest and disgusting practice of this unsavoury casino. Probably Crystal Palace Casino should be Crystal Palace Cashin No.

    Any one has any advice on the next course of action? Where r they licensed and by who?

  6. #16
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    Well, it's a member of Safebet. You're screwed there since that doesn't mean diddly squat.
    http://www.casinomeister.com/rogue/safebet.html

    Since it is an
    RTG
    casino, they are probably licensed in Costa Rica...which means they don't have a gaming license. They only have a business license to operate an Internet company. So you're screwed there as well.

    You can contact
    RTG
    here and file a complaint:
    http://players.realtimegaming.com/

    That's about it.

    (Message edited by admin on June 06, 2003)

  7. #17
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    Bryan, Is there anything specific to look out for in a Costa Rica casino? I have heard what you mentioned several times about them not being licensed or regulated. I play at paradise and betcris and an affiliate of betcris. Never had a problem with payment (except 1bet.com bounced me a $3000 check they paid on a week later) is it just that there is nothing one can do if they get screwed? Just need to make sure you can trust the place you're gambling with? thank you.

  8. #18
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    As I'm playing poker at an affiliate of betcris i find out they got hacked and site is down, anyone have any details? My money is OK right?

  9. #19
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    If you used a credit/debit card there, then I'd suggest calling the bank and getting a new number issued. Can't be too careful when a site gets hacked.

  10. #20
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    Actually transfered it there from an affiliate from a deposit made western union betcris is back up.

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