I signed up with lucky emperor, depositing $50 -
promo terms were:
When you make your first deposit of up to $100, we'll credit your account with a matching bonus of up to $100 FREE!
The wording states 'up to' implying a match of any amount upto $100.
I had a spare $50 lying in neteller so I thought i'd have a play Saturday afternoon.
cust service are not matching my $50 - they say it has to be $100 - I have asked them to verify this!
They have flatly refused to conform to their stated offer of a matching bonus and have now changed the wording of the offer on their website! the bonus is now a flat D100 B100 whereas when I signed up it was a matching bonus
They will no longer answer my emails or offer a decent explanation or any apology
My first bad experience of a casino - what gets me the most is, I could have used that money on one of the decent monthly offers at another casino!
If playing with these, double check all terms and if possible(reading here now though, that's a complete waste of time!) make sure you take a copy of the t&c's and record any correspondence
I can't really be bothered about the $50 (25-30 quid) but it's the principle of the thing, I 'enjoy' playing JOBpp when i have a bit of spare cash, but for the sake of $50 - It's the feeling of getting raped! - pass me the sponge i'm having a bath!
promo terms were:
When you make your first deposit of up to $100, we'll credit your account with a matching bonus of up to $100 FREE!
The wording states 'up to' implying a match of any amount upto $100.
I had a spare $50 lying in neteller so I thought i'd have a play Saturday afternoon.
cust service are not matching my $50 - they say it has to be $100 - I have asked them to verify this!
They have flatly refused to conform to their stated offer of a matching bonus and have now changed the wording of the offer on their website! the bonus is now a flat D100 B100 whereas when I signed up it was a matching bonus
They will no longer answer my emails or offer a decent explanation or any apology
My first bad experience of a casino - what gets me the most is, I could have used that money on one of the decent monthly offers at another casino!
If playing with these, double check all terms and if possible(reading here now though, that's a complete waste of time!) make sure you take a copy of the t&c's and record any correspondence
I can't really be bothered about the $50 (25-30 quid) but it's the principle of the thing, I 'enjoy' playing JOBpp when i have a bit of spare cash, but for the sake of $50 - It's the feeling of getting raped! - pass me the sponge i'm having a bath!