Maltese runaround merchants. Stiff banking fees, poor customer service.
My advice: Don't do it!
Deposited £600 plus £12 banking fees, tried to load Netent Live Casino, wouldn't load, contact live chat, who insists that all is working fine, I insist that it isn't and can I have my money back.
No, he says, you have to have patience, we will get to the bottom of this. Five hours later, my patience has run out. I make a request for withdrawal.
Next morning I am greeted with a reply from CS, you cannot make a withdrawal without playing through your deposit.
But how can I play through my deposit if your live roulette will not load, I says.
Doesn't matter, those are the rules, she says, we have other markets
(for you to lose your deposit in - my thoughts).
So I propose a compromise, where I suggest that, as I have no desire to wager another penny of my money with this outfit, would they accept a playthrough whereby I cover every possible outcome on a 'la partage' roulette table?.. but that too was unacceptable to them.
All I can say is, I shall be closing my account there, as soon as I have 'won' my money back. I cannot endorse these people.
I sent them a link to this thread, and haven't heard any more.