Be Aware PKR won't discuss player issues.

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
PKR has joined the "talk to the hand" brigade: a recent PAB was initially ignored and then they came through with this response:
Whilst we would be happy to discuss any queries raised directly by a PKR account holder, we are unable to divulge account specific details to a third party.

So the players options are either PKR or their designated ADRs (per licensing jurisdiction), no third option.

Be Aware: PKR will not discuss player issues with a player-designated 3rd party. If you've got problems at PKR your only choice is to follow the ADR procedures on their site, they won't allow us to help you.
 
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