WARNING EuroMoon is misleading players, ignoring complaints

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
As Casinomeister readers will already know EuroMoon is part of the AffPower casino group which was recently found to be running casinos on pirated software (see AffPower - Rogue Casino Group). In addition we've recently discovered that the casino's Support is deliberately misleading players into making additional deposits and then ignoring their complaints:

In a recent PAB case it came to light that the player had been offered a "cashback" deal on further deposits but was later told there was no such agreement, that it was really just a bonus offer and was "subject to standard bonus Terms", and all winnings were confiscated because of "Terms violations". When asked to show proof of these violations the casino repeatedly said "rest assured we are looking into this matter" but did nothing.

WARNING: EuroMoon is misleading players with bogus "cashback" offers, confiscating their winnings and ignoring their complaints. This is in addition to running pirated casino software. Players are strongly advised to avoid this casino.
 

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