WARNING Parasino isn't paying players, ignoring player complaints

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Over the past several weeks we've received two PABs against Parasino that are very similar:
  • players win nicely -- €5000 in one case, €17000 in another -- and do the KYC.
  • everything is approved and the player starts their withdrawals.
  • the casino pays out a small amount without problems.
  • suddenly the payments stop and the casino refuses to respond to the player.
  • anything the player tries to send to the casino is returned as spam.

We've tried to raise these issues with the casino but received no response. Recently it seems someone at the casino has added us to their spam list, rather like they did to the players, and anything we send is bounced back as spam.

Warning: Parasino (parasino.com, parasino1.com, parasino3.com) is not paying players. Casino refuses to respond to player complaints and all attempts at further communications are rejected. Players are strongly advised to avoid this casino.
 
The casino has finally responded saying the player's payments are in progress. I've verify that with the players and proceed accordingly.
 
In spite of the casino's claims it seems that players are being slo-payed and/or not payed at all. Also, the PABs regarding non-payment keep coming in.

Until otherwise specified the Warning stands: players are advised to avoid this casino.
 
Players should be advised that the problems at Parasino apparently continue, recently regarding botched self-exclusion requests. See
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