WARNING Planet Kings (was Rey8.com) : no-pay, ignoring player issues

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Over the last few months we've received a number of issues where players of the former Rey8.com site -- now Planet Kings -- are finding that their balances have either disappeared or they are not being allowed to withdraw. Apparently Rey8 changed management (rebranded?) and in the process the old players were automatically moved to the new site. Player's balances were either "lost in transit" during the switch-over -- the simply never appeared in the new PK accounts -- or PK management is demanding endless amounts of documentation (which they mysteriously never receive), or they are simply ignoring the withdrawal requests. PK management is not responding to player calls or emails; in chat they promise action but never deliver. The end result is that player's balances are either MIA or are locked in at Planet Kings.

Our many attempts to raise these issues with Rey8/Planet Kings have thus far been ignored.

WARNING: Players should be aware that their balances are at risk at Planet Kings Casino (planetkingscasino.com), especially if they were moved to PK from the former Rey8.com. Casino management is endlessly stalling player withdrawals-- effectively ignoring them-- and player complaints are being ignored. Players are advised to secure the monies owed them by the casino ASAP by whatever means available.
 

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