chriswba
Dormant Account
- Joined
- Aug 16, 2017
- Location
- wolverhampton
so basically i signed up to plush bingo and began to deposit and play over several days. anyhow i eventually managed to get up to around £1300 when i decided to withdraw so i uploaded my documents but there was an issue as i put my name down as chris when my id and bank card say christopher. so i asked them to change it.
it was then that they told me that my account was excluded as id previously in the past excluded from a linked site although i dont know which one but on that incident i put down christopher (which may i add is a rarity) so now they are telling me that my winnings are voided which i feel is unfair as they should of detected me when i validated my card any how as thats what happened when i tried to sign up a site operated by them before.
can anyone help me. i know that the casino probably has it all in their favour but i just feel like this decision is unfair
it was then that they told me that my account was excluded as id previously in the past excluded from a linked site although i dont know which one but on that incident i put down christopher (which may i add is a rarity) so now they are telling me that my winnings are voided which i feel is unfair as they should of detected me when i validated my card any how as thats what happened when i tried to sign up a site operated by them before.
can anyone help me. i know that the casino probably has it all in their favour but i just feel like this decision is unfair