Okay, so the biggest complaint I have is against myself as I was a complete idiot as you will see if you read on...
I checked out the Casino Napoil site after seeing it recommended on another site. Once on the Napoli site I went straight to the bottom of the web page to read all of the gubbins regarding who owned the casino, which group it was associated with and details of the UK license (I am a UK player).
Thing is, all of the important info was obscured but a 'Chat support' tab. All of a sudden, without my prompting, I found myself in a chat session with a Casino Napoli rep.
The rep was good, not too pushy and answer all my questions regarding bonuses, but encouraged me to join up, which I did. I said I did not want a bonus. I deposited and within a few mins had lost £400 after the worst run of Blackjack ever.
I went to see the chat tab to ask for a bonus as a gesture of good will, given my bad luck, but this time the chat tab had moved and I could see that actually Casino Napoli had no UK license and was licensed by Curaçao.
This is a first for me. If any UK player usually signs up at a casino with no UK license it automatically blocks the registration.
What is the legal position of a casino with no UK license to who offers gambling to UK players? I am not delusional, I know the money is lost, but is there any body I can complain to regarding Casino Napoli taking UK players?
Like I started with, I am an idiot for not double checking the license and given a Curaçao license seems to have as much worth as one from North Korea, but it would be nice if there was something that could be done to them for not adhering to UK regulations for UK players.
Thanks for reading.
See Related Threads:
I checked out the Casino Napoil site after seeing it recommended on another site. Once on the Napoli site I went straight to the bottom of the web page to read all of the gubbins regarding who owned the casino, which group it was associated with and details of the UK license (I am a UK player).
Thing is, all of the important info was obscured but a 'Chat support' tab. All of a sudden, without my prompting, I found myself in a chat session with a Casino Napoli rep.
The rep was good, not too pushy and answer all my questions regarding bonuses, but encouraged me to join up, which I did. I said I did not want a bonus. I deposited and within a few mins had lost £400 after the worst run of Blackjack ever.
I went to see the chat tab to ask for a bonus as a gesture of good will, given my bad luck, but this time the chat tab had moved and I could see that actually Casino Napoli had no UK license and was licensed by Curaçao.
This is a first for me. If any UK player usually signs up at a casino with no UK license it automatically blocks the registration.
What is the legal position of a casino with no UK license to who offers gambling to UK players? I am not delusional, I know the money is lost, but is there any body I can complain to regarding Casino Napoli taking UK players?
Like I started with, I am an idiot for not double checking the license and given a Curaçao license seems to have as much worth as one from North Korea, but it would be nice if there was something that could be done to them for not adhering to UK regulations for UK players.
Thanks for reading.
See Related Threads:
Last edited by a moderator: