Adel
Dormant Account
- Joined
- Sep 21, 2017
- Location
- South Africa
Hi
I requested a permanent self exclusion from silversands casino in December 2016 after losing a lot of money. They refunded me R9000 due to my addiction. In a moment of weakness I was curious to see if I can register and I could! Having a problem, could not resist and ended losing R10000 which I cannot afford to lose but chasing losses. I have emailed them regarding this issue and why my self exclusion was ignored but no reply. They blocked my account again but no response further. There is a reason for excluding oneself if addicted to gambling. We don't have control over our addiction.
I need them to stop doing this to people. I don't have any money left. Mom of 2, please help.
Thank you
Regards
Adel
I requested a permanent self exclusion from silversands casino in December 2016 after losing a lot of money. They refunded me R9000 due to my addiction. In a moment of weakness I was curious to see if I can register and I could! Having a problem, could not resist and ended losing R10000 which I cannot afford to lose but chasing losses. I have emailed them regarding this issue and why my self exclusion was ignored but no reply. They blocked my account again but no response further. There is a reason for excluding oneself if addicted to gambling. We don't have control over our addiction.
I need them to stop doing this to people. I don't have any money left. Mom of 2, please help.
Thank you
Regards
Adel