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Thread: Betsson demands private financial information about me

  1. #1
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    Betsson demands private financial information about me

    Hi all,

    I don't have a lot experience with online casinos, but it's look weird for me.

    Every my deposit doesn't exceed 1000 usd and I lost probably about 3000usd for December (all time).

    Then, at some point BEtsson stopped paying me and started demanding that I supply them with private financial information

    "We would like to inform that our relevant team kindly asked you to send us SOI."

    I sent screenshot from ecopayz with winnings from another casino to Betsson, but they said: "We would like to kindly ask you to provide a screenshot of your bank statement in order to us be able to see the transactions like, for example, the winnings that you received from others casinos in your bank account or from where you receive money."

    I tried to explain that it's not safe to me in my country now and I don't do it. My bank statement doesn't include any transactions from casinos and I don't know that do now.

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    Quote Originally Posted by fiormal View Post
    Hi all,

    I don't have a lot experience with online casinos, but it's look weird for me.

    Every my deposit doesn't exceed 1000 usd and I lost probably about 3000usd for December (all time).

    Then, at some point BEtsson stopped paying me and started demanding that I supply them with private financial information

    "We would like to inform that our relevant team kindly asked you to send us SOI."

    I sent screenshot from ecopayz with winnings from another casino to Betsson, but they said: "We would like to kindly ask you to provide a screenshot of your bank statement in order to us be able to see the transactions like, for example, the winnings that you received from others casinos in your bank account or from where you receive money."

    I tried to explain that it's not safe to me in my country now and I don't do it. My bank statement doesn't include any transactions from casinos and I don't know that do now.
    Bettson is a good casino and they must have a reason for asking you for this information. Contact the Rep Here:http://www.casinomeister.com/forums/...son-group.html


    Give the rep your info and he will look into it for you.
    If you must play, decide upon three things at the start: the rules of the game, the stakes, and the quitting time.
    Chinese Proverb

  3. #3
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    Quote Originally Posted by fiormal View Post
    Hi all,

    I don't have a lot experience with online casinos, but it's look weird for me.

    Every my deposit doesn't exceed 1000 usd and I lost probably about 3000usd for December (all time).

    Then, at some point BEtsson stopped paying me and started demanding that I supply them with private financial information

    "We would like to inform that our relevant team kindly asked you to send us SOI."

    I sent screenshot from ecopayz with winnings from another casino to Betsson, but they said: "We would like to kindly ask you to provide a screenshot of your bank statement in order to us be able to see the transactions like, for example, the winnings that you received from others casinos in your bank account or from where you receive money."

    I tried to explain that it's not safe to me in my country now and I don't do it. My bank statement doesn't include any transactions from casinos and I don't know that do now.

    I got asked for this information recently too both from Betsafe and Starspins. There seems to be a requirement for them to know where you are funding your deposits from and that there is no money laundering going on .
    Ask the rep what they will accept as proof . If you dont use your bank for deposits etc the bank statement wont help them anyway.

    I was angry at the time , it felt instrusive especially as I am verified already, however I had to decide whether I wanted to carry on playing there, I suspect other casinos will follow suit with this lone of questioning.

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    I know that BEtsson is good. I research before playing.

    If I use ecocard to receive money from atm and all my winnings come like this, then what I can to show them?

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    Quote Originally Posted by fiormal View Post
    I know that BEtsson is good. I research before playing.

    If I use ecocard to receive money from atm and all my winnings come like this, then what I can to show them?
    I don't think it's winnings from casinos they have to see, but just the fact that you do have an income that weights up to how much you use for gambling.
    They need to know the money isn't coming from criminals. It's not a common request yet but it will be.
    Talk to their rep and see what you can show them.
    if you fall I'll be there
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    Quote Originally Posted by Borgie View Post
    I got asked for this information recently too both from Betsafe and Starspins. There seems to be a requirement for them to know where you are funding your deposits from and that there is no money laundering going on .
    Ask the rep what they will accept as proof . If you dont use your bank for deposits etc the bank statement wont help them anyway.

    I was angry at the time , it felt instrusive especially as I am verified already, however I had to decide whether I wanted to carry on playing there, I suspect other casinos will follow suit with this lone of questioning.
    Then I will ask them what they do with my losses
    Fruit Machine & Slot Win Video's

    JD Fruits & Slots

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    This is a outrageous request for a player that has deposited $1000 using an ewallet.

    They may suspect he is part of a gambling syndicate. Which casinos don't like, and many have terms against it, but it is not a crime in and of itself.

    He's already complied with showing he had funds to ecopayz from other casinos.
    Free advice is worth what you paid for it.

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    This is a real annoyance of mine

    Honestly if any casino asked for my bank statements and to see where the money was coming from I would tell them to take a run and jump.

    Its not that I have anything to hide its the fact that you dont just scan bank statements wage slips or anything else private they require to anonymous people across the internet, I dont see the relevance of it at all, what about people, such as taxi drivers who are paid real time cash and whose money rarely sees a bank account. They are taking things to far now.

    I myself have 3 accounts, one for gambling one for personal and one for business, would they require to see all 3?

    also added I have 2 incomes one PAYE one limited company and quite frankly its no one elses business what I earn

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    Quote Originally Posted by Tirilej View Post
    Talk to their rep and see what you can show them.
    I did

    Quote Originally Posted by Jasminebed View Post
    This is a outrageous request for a player that has deposited $1000 using an ewallet.
    no, I told that every my deposit doesn't exceed 1000usd. I can't lost 3000usd, if I deposited only 1000usd.

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    There is a new EU directive that is coming into force this year in a couple of months.

    Any online business not only online casinos need to know the source of funds when gambling over a certain amount. These questions will become more frequent from casinos after the summer.

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