Software Complaint You are disconnected from the server due to excessive delay

[QueenBee]

I get this all the time...
My laptop runs everything else without problems. Running Windows 7. Tried Chrome and Internet Explorer. Even tried Hubbys brand new Windows 8 computer.
CS has no recommendations, other that clearing browser history.
In my experience over the last couple of weeks, it seems I have fewer problems early in the day, but other that that, I have no idea...
Any ideas, anybody?

 

[chayton]

Which casino or software?

 

[Googobucs]

What kind of internet connection are you using? Cable, DSL, dial-up.....

I know in the US this works, not sure about EU. If you go to speedtest.net it will show you your internet connection speed. Maybe your not getting what you pay for? Or maybe you are

 

[Nifty29]

I get this all the time...
My laptop runs everything else without problems. Running Windows 7. Tried Chrome and Internet Explorer. Even tried Hubbys brand new Windows 8 computer.
CS has no recommendations, other that clearing browser history.
In my experience over the last couple of weeks, it seems I have fewer problems early in the day, but other that that, I have no idea...
Any ideas, anybody?

Sounds like it might be your internet connection/ISP. The variation in speed by time of day suggests too much volume on the network.

Is it a wireless connection? There might be something interfering with the signal.

The only way I can see it being a casino issue is if it happens at only one casino....which you haven't indicated thus far.

 

[Andy Walker]

What kind of internet connection are you using? Cable, DSL, dial-up.....

I know in the US this works, not sure about EU. If you go to speedtest.net it will show you your internet connection speed. Maybe your not getting what you pay for? Or maybe you are

Just a question are you using a mobile connection, if so it may be routed through a transparent proxy server that uses server side compression that can cause problems.

Have you run anti-virus tools to ensure your connection is clean, I do hope things work out.

 

[Firehawk]

I get this all the time...
My laptop runs everything else without problems. Running Windows 7. Tried Chrome and Internet Explorer. Even tried Hubbys brand new Windows 8 computer.
CS has no recommendations, other that clearing browser history.
In my experience over the last couple of weeks, it seems I have fewer problems early in the day, but other that that, I have no idea...
Any ideas, anybody?

Could be a number of problems though from what you are describing logistically it would appear to be related to
the internet service provider that you receive your internet from : I would give them a ring and explain the situation
perhaps they could shed some light on the matter and maybe shift plans ? if you hit a brick wall with them maybe
shift to a new provider.
If your saying that two computers have been tried it most probably wouldn't be related to the computers I mean you could
run programs like spyhunter 4 , Norton antivirus , and rule out the possibility of infections but I would start with the Isp.

Also if your are on a broadband connection check all the filters throughout the house make sure there are filters on each phone jack if there's a phone connected to a jack without a filter will be disrupting the line probably causing the trouble , then of course you may have people working in the area digging up cable etc that could be another reason , and hey theres a couple of possibilities happy hunting .

 

[QueenBee]

Thanks for your suggestions. The casino is Guts, and it happens more when I play the 3D games. I had the same problem at Netbet when I played there.
Speedtest says 9.07 Mbps download, and the connection is wireless. Is that bad, and how fast should it be?
I can watch movies online, play poker etc with this internet speed - only the casino games give me problems - and only at some casinos...

 

[randomiam]

cat5

run a big cat 5 cable from modem to port on pc that way you can know for sure also check upload speed and that theres no torrents seeding or fileshare running

 

[wigan rl]

This has happened to me on guts quite a few times but my laptop is crap so put it down to that