jackanory2279
Dormant account
- Joined
- May 13, 2015
- Location
- england
im going to have an heart attack right now.
i won a large amount on a casino casino called mr superplay
now look what has happen.. i revieved this email;.
Dear Ian,
As part of our withdrawal procedure, all payments are reviewed in depth prior to them being released and paid. After an in-depth investigation we have concluded that you have breached our Bonus Policy, part of our Terms & Conditions agreed upon registration.
As stated in our General Bonus Policy which is part of the Terms and Conditions you agreed on upon registration to our site that can be found at
Without derogating from any other provision in this policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of the lower of £/$/€5 or 5% of the value of the bonus or the lower of £/$/€2 or 2% of the value of the bonus if you made a deposit via either Neteller or Skrill (including where such limit is exceeded due to any double up or other feature of any game) until such time as the wagering requirements for that bonus have been met. Should we deem that irregular game play has occurred, we reserve the right to withhold any withdrawals, confiscate all winnings and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account.
As you have received a bonus of 45.00 GBP on October 22th, the maximum bet allowed should be lower than 2.25 GBP.
As highlighted in yellow in your attached game history Your bets ranged from 0.90 up to 3.00 GBP, when their value should have been lower than 2.25 GBP each. This is in breach of our terms and conditions and as such we had no choice but to close your account and void all winnings and bonus amounts.
Finally, we have refunded the deposits done to your MrSuperPlay Account amounting 200.00 GBP to your Visa card ending in *5048.
We hope that the above explanation answered any questions you may have.
Stuart James
MrSuperPlay
Security and Verification Department
lled
I DID 3£ BETS ON A NETENT GAME AFTER WINNING TO CLEAR A FEW HUNDRED WAGERING AND NEVER WON ANYTHIN
i literally feel like dying right now. i am pretty much broke and now this.
i won a large amount on a casino casino called mr superplay
now look what has happen.. i revieved this email;.
Dear Ian,
As part of our withdrawal procedure, all payments are reviewed in depth prior to them being released and paid. After an in-depth investigation we have concluded that you have breached our Bonus Policy, part of our Terms & Conditions agreed upon registration.
As stated in our General Bonus Policy which is part of the Terms and Conditions you agreed on upon registration to our site that can be found at
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Log in or register now.
the following is stated :Without derogating from any other provision in this policy, before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of the lower of £/$/€5 or 5% of the value of the bonus or the lower of £/$/€2 or 2% of the value of the bonus if you made a deposit via either Neteller or Skrill (including where such limit is exceeded due to any double up or other feature of any game) until such time as the wagering requirements for that bonus have been met. Should we deem that irregular game play has occurred, we reserve the right to withhold any withdrawals, confiscate all winnings and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account.
As you have received a bonus of 45.00 GBP on October 22th, the maximum bet allowed should be lower than 2.25 GBP.
As highlighted in yellow in your attached game history Your bets ranged from 0.90 up to 3.00 GBP, when their value should have been lower than 2.25 GBP each. This is in breach of our terms and conditions and as such we had no choice but to close your account and void all winnings and bonus amounts.
Finally, we have refunded the deposits done to your MrSuperPlay Account amounting 200.00 GBP to your Visa card ending in *5048.
We hope that the above explanation answered any questions you may have.
Stuart James
MrSuperPlay
Security and Verification Department
lled
I DID 3£ BETS ON A NETENT GAME AFTER WINNING TO CLEAR A FEW HUNDRED WAGERING AND NEVER WON ANYTHIN
i literally feel like dying right now. i am pretty much broke and now this.