21 grand casino changing terms and not willing to pay

zuzzica

Dormant Account
Joined
Apr 10, 2017
Location
Italy
Hello there,

this is my first post here, nice to meet you all.
Last week I deposit on 21 Grand Casino and reedemed a coupon for a 777% promotion which i found rather interesting (see attached image), play a it got lucky and finished my wagering with a total of 1150 euro. Upon withdraw the bonus money was (as it should by the terms) forfeited and i was left with a total of money to cashout (see attached as well)
Now, it it pretty clear from the promotion that the maxium i can cahsout is 4 times the bonus amount which in my case means 230x4= 920 euro, but these bunch of people are changing their on terms saying i am entitled to cashout a maxium of 10 times the deposit so basically 300 euro.

I would like to ask you if any of you has managed situation likethis, unfortunately i read all the bad stuff about this casino and affiliates too late.

Thanks in advance



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