- Joined
- Dec 31, 2016
- Location
- Germany
Hi all,
in short: long-time lurker, now first post because of huge issue and I don't know what to do.
A casino (I might better not post the name yet, but of course am willing to tell it by PM to admins) changed their T&C today and deleted my balance (high 4 figure). Bonuses have been valid 21 days per their terms, now they changed it to 4. I know it because I had to travel, so I checked.
Today change made, google cache is from 27th (just after I accepted the bonus), and google cache still has the 21 days.
I found wayback machine but it's not possible to store a google cache due to robots text.
Does anyone have an idea what I could do? Casino is, unfortunately, licensed in Curacao, but they have a pretty spotless reputation, they are not big though, so I'm pretty sure that my win "triggered" their T&C change.
I'm glad about any crazy or not crazy idea.
derhookahey
in short: long-time lurker, now first post because of huge issue and I don't know what to do.
A casino (I might better not post the name yet, but of course am willing to tell it by PM to admins) changed their T&C today and deleted my balance (high 4 figure). Bonuses have been valid 21 days per their terms, now they changed it to 4. I know it because I had to travel, so I checked.
Today change made, google cache is from 27th (just after I accepted the bonus), and google cache still has the 21 days.
I found wayback machine but it's not possible to store a google cache due to robots text.
Does anyone have an idea what I could do? Casino is, unfortunately, licensed in Curacao, but they have a pretty spotless reputation, they are not big though, so I'm pretty sure that my win "triggered" their T&C change.
I'm glad about any crazy or not crazy idea.
derhookahey