- Joined
- Jun 20, 2006
- Location
- cyberspace
Took their first deposit bonus, played Aces & Faces video poker, and lost. Took their second deposit bonus, played Aces & Faces video poker, and won. But no, they confiscate my money. Reason: I played Aces & Faces Video Poker. They claim this was restricted through their terms and conditions:
Fair or not? I think the only reasonable interpretation of those terms is that "All Aces" video poker, and "Jacks or Better" video poker, are restricted, but other video poker games are allowed. The clue here is apparently the small "a" in "all". I have never heard of a category of games called "Aces video poker" before, so it never occured to me that it meant to include all the video poker games that have "Aces" somewhere their name.
Interestingly, they say "We trust that you did not want to abuse our bonus offer on purpose, and you will be granted bonus for your future play if you wish so".
So they don't think I was abusing their bonus, but they still confiscate my winnings simply because they can. So much for the theory that casinos will only invoke such "gotcha" terms for fraudsters/abusers. They were happy to take my first deposit loss, even though I played Aces & Faces.
Turnover/play on all Classic Blackjack variations, all versions of Atlantic City Blackjack, all versions of Vegas Downtown Blackjack, all versions of Vegas Single Deck Blackjack and all Vegas Strip variations, all Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog, Sic Bo, all Progressive Games and all 3 card poker games, do not count towards the turnover requirement for this bonus.
Fair or not? I think the only reasonable interpretation of those terms is that "All Aces" video poker, and "Jacks or Better" video poker, are restricted, but other video poker games are allowed. The clue here is apparently the small "a" in "all". I have never heard of a category of games called "Aces video poker" before, so it never occured to me that it meant to include all the video poker games that have "Aces" somewhere their name.
Interestingly, they say "We trust that you did not want to abuse our bonus offer on purpose, and you will be granted bonus for your future play if you wish so".
So they don't think I was abusing their bonus, but they still confiscate my winnings simply because they can. So much for the theory that casinos will only invoke such "gotcha" terms for fraudsters/abusers. They were happy to take my first deposit loss, even though I played Aces & Faces.
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