Bonus Complaint SlotsInferno

megges

Dormant account
Joined
Jul 13, 2011
Location
germany
I know there is already a warning for these casinos. [see Curgam Malta Ltd, avoid all casinos in this group]

But to be clear i would just post the chat log, so you can see this warning is for real and the casino is just scam !

To be clear it seems also like a strategy of them to let you wait very long for each answer in chat!

Spencer: Hello. How may I assist you?

megges: hallo, my withdraw is pending since almoust one week. Whats going on?

megges: ?

megges: hello?

Spencer: let me go head and check that for you, May I know the casino site you are in and also the username you use to log in to the account?

megges: site is slots inferno

megges: username is m****

Spencer: Kindly stay on hold while I am checking your account.

Spencer: are you aware of the terms and condition of the casino?

megges: i think so

Spencer: Your patience is appreciated. I will be with you shortly

Spencer: upon checking on your account you have been playing on the bonus ALADDIN?

Spencer: is that correct?

megges: yes

Spencer: and upon checking you have also play that on other games

Spencer: ALADDIN bon us should only be played on ALLADIN's wishes slot game

Spencer: that is why it was name after the game.

Spencer: so by this you have breached the terms and condition of the casino so your winnings is invali.

Spencer: It is clearly stated that any winnings will not be processed and will not be paid out due to breach of terms.

megges: while i activated the bonus the rules where not standing there the only thing standing there was only aladdin would count towards the money i have to complete. so i played aladdin to complete it. after that i used the cleared money to play bevore i withdraw it

megges: so it looks like it took you about 30 minuits to find a way to invalid the bonus - very sad for a new casino to get that bad reputation - at beginning.

Spencer: I do apologized but as I have said it should only be played on ALADDIN slot game.

megges: and i ONLY played it in aladdin untl i completed the bonus

megges: for whats the bonus if i cant play with it after i cleared it?

Spencer: you may try your luck on your first deposit on the account and you may also redeem the WIN980 so you can play it on many slot games.

megges: hahaha you think i will deposit in an casino that is clearly scam?

megges: ofc i want to talk to your manager !

megges: if he dont could fix this we have to go the other way and i have to post this to common guys like casinomeister

Spencer: I do apologized but even if you talk to my supervisor they will tell you the same thing.

megges: you dont have to, its not your problem, thats because i want to talk to your manager !

Spencer: I do apologized if you want you want to talk to a supervisor you can try to contact us back after an hour

Spencer: because my supervisor is currently on break right now.

Spencer: Please contact us again if you have any further questions.

Spencer: Thank you for chatting. Good-bye!
 
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