Online Casinos - Casinomeister Logo
Page 11 of 51 FirstFirst ... 91011121321 ... LastLast
Results 101 to 110 of 505

Thread: Betfair Bonus Fiasco

  1. #101
    Join Date
    Apr 2005
    Location
    UK
    Posts
    1,142
    Post Thanks / Like
    Thanks
    34
    Thanked 705 Times in 257 Posts
    Rep Power
    0
    Reputation Points: 4473
    Quote Originally Posted by daywalker View Post
    It depends what action people are planning to take. If they are taking it all the way they have to follow Betfair's dispute procedure. It may well be a waste of time contacting the LGA but if you don't follow the procedure you'll make things difficult for yourself down the line.
    TBH the problem is that the LGA are basically certain to find for the casino, regardless of the facts, and this is likely to prejudice any future legal proceedings far more than simply going straight for an impartial hearing in front of a judge.

  2. #102
    Join Date
    Jul 2005
    Location
    UK
    Posts
    311
    Post Thanks / Like
    Thanks
    51
    Thanked 79 Times in 48 Posts
    Rep Power
    0
    Reputation Points: 712
    I would definately not go to the LGA or IBAS.

    I have heard HORROR stories of bookmakers having in the Terms whatever proviso they see fit; Voiding legitimate bets for example and because the proviso is their in their terms, IBAS have ruled in their favour despite the term being unfair under UTCCR.

    Once they have this ruling from "An Independant Body" the judge, who will probaly bet on the Grand National and thats it, will be hevilly swayed by their ruling

  3. #103
    Join Date
    Mar 2008
    Location
    uk
    Posts
    2,857
    Post Thanks / Like
    Thanks
    1,839
    Thanked 1,207 Times in 833 Posts
    Rep Power
    91
    Reputation Points: 7470

    Wink

    hi ive been to both for other things lga ibas & this is a oneway ticket , i would like to see how many people who have not lost a case agaisnt these two outfits . there gonna side with casinos or bookies , they take moneys from these people so why wouldnt they.

  4. #104
    Join Date
    Nov 2005
    Location
    UK
    Posts
    416
    Post Thanks / Like
    Thanks
    74
    Thanked 221 Times in 108 Posts
    Rep Power
    56
    Reputation Points: 1115
    Quote Originally Posted by GOCC View Post
    Voiding legitimate bets for example and because the proviso is their in their terms, IBAS have ruled in their favour despite the term being unfair under UTCCR.
    I suppose if this happens, you can take the specific term to court under UTCCR. If the term is ruled to be unfair, it will void the decision of IBAS/LGA.

  5. #105
    Join Date
    Oct 2004
    Location
    United Kingdom
    Posts
    16,405
    Post Thanks / Like
    Thanks
    1,288
    Thanked 11,654 Times in 6,059 Posts
    Rep Power
    459
    Reputation Points: 64846
    Quote Originally Posted by spoonboy View Post
    Outrageous. They are debiting players' accounts but they still refuse to say exactly what the player has done wrong and refuse to enter into any further correspondence!

    Dear xxxxxxx,

    We have now had the opportunity to review your account activity in relation to our recent ‘Happy Hour’ promotion, and we thank you for your patience during that time.

    As a result of our investigation, and in light of our finding that you have acted in contravention of Betfair Casino’s Standard Terms and Conditions, we have debited your account with a sum equivalent to the bonus funds and winnings associated with the ‘Happy Hour’ promotion in which you participated. Your account has been re-activated and is now available for you to use.

    As your Betfair account held insufficient funds to accommodate such a debit, your account will now show a negative balance. Please fund your account with the negative balance amount of -£xxx at the first opportunity. Failure to do so by 26 November 2010, may result in us taking the appropriate action to recover this sum from you.

    Whilst we are aware that this was not the outcome you were hoping for, we do now consider this matter closed, and shall not enter into any further correspondence in connection with it.

    Kind regards
    Betfair Casino
    They can't add up then. If they have ONLY reversed the "illegitimate play", then the WORST that could happen is that the account returns to zero.

    In this case, it looks like they have selectively voided only the WINNING bets, yet allowed the LOSING bets, played during the SAME "illegitimate play" session, to stand.

    Although vague, they have stipulated that the terms were violated, and SERIOUSLY enough for this action to be taken. If disputed, they will have to PROVE this.

    Let THEM take YOU to court. As a defendent, you have a natural advantage. THEY will have to prove their side, NOT you. If YOU take them to court, the burden of proof that they acted unfairly rests with YOU, and YOU would have to prove that you did NOT violate the terms.

    There is no way they will be taking you to court, it's all noise and posturing. They would just lock your account and ban you for not paying up.

    Even if they take a lesser route, such as debt collectors, respond by asking them to "prove the debt" they are claiming. They will have to respond with the basis for calculating the debt owed, and this will make the entire thing public knowledge.

    It looks like this problem is SO big that they risk "going bust", and so are trying every trick in the book to bully players into accepting non-payment, and every trick they can to get back payouts that slipped through unnoticed. At the same time, SELECTED players are getting "kid glove" treatment. They did the same, violated the same terms, but are probably the most PROFITABLE players Betfair have, and they WILL pay them knowing they will get it all back and more.

    What we need to make public are some detailed "case studies". This would include a detailed "Playcheck" type account of all bets placed, as well as deposits made, and bonuses received, during this promotion.

    We could then debate how this gameplay violates the terms, or if indeed it does.

    In order for you to replace the money, Betfair has reopened your account - how about pulling all your play and transaction histories instead
    Trust me, I'm a weatherman.

  6. #106
    Join Date
    Nov 2010
    Location
    North East England
    Posts
    32
    Post Thanks / Like
    Thanks
    4
    Thanked 8 Times in 7 Posts
    Rep Power
    0
    Reputation Points: 50
    Quote Originally Posted by vinylweatherman View Post

    What we need to make public are some detailed "case studies". This would include a detailed "Playcheck" type account of all bets placed, as well as deposits made, and bonuses received, during this promotion.

    We could then debate how this gameplay violates the terms, or if indeed it does.

    In order for you to replace the money, Betfair has reopened your account - how about pulling all your play and transaction histories instead
    I don't believe the people that have been affected by this have needed to violate any terms.

    There was no reason to abuse the terms of the offer, I don't see why people were covering all on roulette for example.

    I personally deposited a 4 figure sum and transferred as much as possible to stack bonuses, (stacking was also allowed based on the sentences in the promotion "You can trigger as many as you like").



    I then ONLY played Casino Hold Em of varying stakes, cashing out once all bonus play was complete, a 5 figure sum.

    Betfair cancelled my withdrawals, locked my account, reopened it days later removing any winnings (These are not "bonuses and winnings" as they refer to them, all bonuses were cleared legitimately so they have took winnings only) and then allowed me to withdraw my account balance which was the amount it held pre-Saturday night.

    It's theft, pure and simple. Them allowing certain users to withdraw and keep winnings while taking winnings from others and also not refunding losing play just adds to the criminality of it.

  7. Thanks RedAndi thanked this post
  8. #107
    Join Date
    Nov 2010
    Location
    Hastings, UK
    Posts
    2
    Post Thanks / Like
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10
    They have retrospectively amended the
    T&C
    of their promotion now. Note qualifying games for
    WR
    :

    https://promotions.betfair.com/casin...omo-tandcs-nov

  9. #108
    Join Date
    Jul 2007
    Location
    .
    Posts
    12
    Post Thanks / Like
    Thanks
    9
    Thanked 7 Times in 3 Posts
    Rep Power
    0
    Reputation Points: 45
    Quote Originally Posted by gazzer666 View Post
    They have retrospectively amended the
    T&C
    of their promotion now. Note qualifying games for
    WR
    :

    https://promotions.betfair.com/casin...omo-tandcs-nov
    WHAT?!!


    They've changed it so it now says it was slots only and they also changed the
    WR
    from x10 to x20!

    You could not make this up!

  10. #109
    Join Date
    Aug 2002
    Location
    Las Vegas
    Posts
    1,872
    Post Thanks / Like
    Thanks
    202
    Thanked 842 Times in 404 Posts
    Rep Power
    0
    Reputation Points: 4576
    I hope those of you that got cheated have filed complaints with SBR and pitched a bitch. It would seem that those that had their betting exchange money confiscated or ewallet transactions reversed really have strong regulatory and legal cases. I'm really shocked that Betfair has been silent in hoping this is going away.

  11. #110
    Join Date
    Dec 2009
    Location
    UK
    Posts
    508
    Post Thanks / Like
    Thanks
    604
    Thanked 265 Times in 163 Posts
    Rep Power
    0
    Reputation Points: 1360
    Retrospectively changing the t and is incredibley rogue, i cannot believe they are getting away with this

Page 11 of 51 FirstFirst ... 91011121321 ... LastLast

Similar Threads

  1. Betfair Casino bonus problem - bogus PAB - bot use
    By Yblomm53 in forum Casino Complaints - Bonus Issues
    Replies: 70
    Last Post: 30th September 2008, 12:44 PM
  2. betfair bonus confiscation
    By Froggo in forum Casino Complaints - Bonus Issues
    Replies: 25
    Last Post: 24th June 2008, 10:54 AM
  3. Betfair doesn't pay bonus
    By poser in forum Casino Complaints - Bonus Issues
    Replies: 4
    Last Post: 7th September 2007, 04:40 PM
  4. UB - Beware - My fiasco with them
    By winbig in forum Poker Complaints
    Replies: 5
    Last Post: 10th March 2007, 01:02 AM
  5. Some Thoughts on the Magic Oasis Fiasco
    By babe in forum OPA General Discussion
    Replies: 4
    Last Post: 17th May 2001, 08:33 AM

Tags for this Thread

Bladwijzers

Bladwijzers

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service free of any gaming operator's control. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.