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Thread: Vegas Regal - WTF?

  1. #1
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    Vegas Regal - WTF?

    I am posting this here cause it has to do with a free chip but it's really not much of a complaint. It's more of a 'How dumb can you get'?

    I received an email from Vegas Regal telling me I had a $10 free Easter chip. So I downloaded the casino again (I'm playing on a laptop so don't keep them all downloaded) and get the error message that my account is closed and to contact support.

    I didn't really care but I sent an email asking them what was going on as they had sent me the email telling my I had the $10 but had closed my account.

    I got a reply today that they had reviewed my account and had reopened it. BUT I was not eligible for any promotions.

    Now come on, why on earth would I want to deposit at a casino that:

    a: Sent me a free chip and then closed my account and
    b: Reopened my account but told me I wasn't promotion eligible.

    Just too goofy for words.

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  3. #2
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    My guess is that they are trying to reel you back in. Double whammy on their part. Time and effort on yours. It sucks either way.
    Give a fool his space....don't want to get caught up in their drama

    Teretta

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    The list of Rival blunders just keeps on growing.

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    Foot in mouth award for 2009!


    ...and I thought I was the only one that could make
    WTF
    threads?

    j/k..
    lol
    Be sure to check out my blog on Casinomeister.us : http://www.casinomeister.us/

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