CasinoMax Review
RTG casino with experienced trusted operators
By Casinomeister, Last updated Apr 23, 2024
Casinomeister's Verdict
Casino Max is by far one of the best RTG casinos out there. They have won MANY prestigious awards from us over the years. This a member of one of the Best Casino Groups that has ever been in business. They have won either Best Casino or Best Casino Group for years.
We have had a extremely good business relationship going back to the very early days of online gambling, and I would recommend them to my closest friends.
US State Gaming Licences Held: None Detected (Please contact us if you have any information to the contrary)
Awesome Management
Casinomeister Awards
First Impression
When we logged into our Casino Max casino account, we immediately realized that the website works on a similar platform to other online casinos powered by Real Time Gaming.
The main features that stand out are its minimalistic design and a very intuitive layout that makes the navigation effortless. The games are organized into categories placed in visible places for easier browsing, and they feature helpful subcategories that make it simpler to find the right game.
Overall, the website seems quite functional as it shows no signs of delays or any notable problems that would disrupt the seamless user experience.
This casino’s management is from the same administration of the previously award winning Club World casino group.
Pros
High-quality RTG portfolio
Trusted management
Huge welcome bonus
Permanent bonus money and free spin offers
Cryptocurrency payments
Good mobile casino
Progressives with huge grand jackpots
24/7 customer support
Instant withdrawals with no fees available, via Blue Rewards Card
Cons
Limited withdrawal options
High withdrawal limits
Limited number of progressive jackpot slots
No UK or AUS
325% up to $9750 Welcome Offer
Claim offer & play Terms Apply | 18+Get $9,750 in free bets with Casino Max’s amazing welcome offer. 325% match for your 1st, 2nd and 3rd deposits.
Crypto Deposit: $10+ for a 350% bonus
All Deposits: $35+ for a 325% bonus
Wagering: 40x
– Total Maximum Bet is $10
– Bonuses will automatically be removed at the point of requesting a withdrawal
CASINO BONUSES AND PROMOTIONS
Our CasinoMax review has revealed that the website has a pretty substantial bonus program. Not only does it offer a 325% welcome bonus, but it also has a wide range of permanent reload deposit bonuses that let you grab 5% on top of the standard offer if you top up your account using cryptocurrencies.
In addition to bonus money, there are also plenty of free spins and crypto-specific bonuses up for grabs. However, the operator doesn’t seem to run any VIP or loyalty programs, but we hope it will consider adding them in the future.
Welcome Offer
CasinoMax online casino features not one but three different kinds of welcome bonus offers. Players have the opportunity to claim a 325% bonus of up to $3,250 on each of their first three deposits and receive 25% on top if they deposit using cryptocurrencies.
In addition to that, new users can also opt for a 100% table games bonus of up to $1,000 or a free spins promotion awarding 25 FS for seven consecutive days.
To receive any of these bonuses, players must redeem the bonus codes associated with them before making qualifying deposits. While the casino doesn’t state the minimum deposit amounts needed to receive the 325% and the table games bonus, its free spins welcome bonus comes with a $35 minimum deposit requirement.
All welcome promotions come with 40x wagering requirements applied to the deposit + the bonus amounts and free spins winnings. We should also note that the casino doesn’t cap the amount you can win when playing with the bonus funds. However, if you claim the 325% promotion, the operator will deduct the cumulative bonus amount from your payouts.
No-Deposit & Free Spins Offers
The website doesn’t currently run any no deposit promotions, but it does have a few free spins bonuses on offer. For instance, players can grab 50 free spins on Dragon Orb as a part of a reload bonus package or opt for 150 FS on Asgard if they deposit more than $55.
VIP and Loyalty Programs
Unfortunately, the casino doesn’t have any VIP and loyalty programs at the moment. While some players may consider this a downside, the operator’s permanent bonuses with no winning caps more than compensate for the lack.
Sign up screenshots
BANKING AND PAYMENT METHODS
The range of banking methods in CasinoMax online casino may not be the most diverse one we’ve seen, but it contains both conventional options and cryptocurrencies. Let’s take a look at the full list of payment methods:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Interac e-transfer
- Bitcoin
- Litecoin
- BitcoinCash
- Ethereum
Note that the casino operates in USD and CAD, and deposits in other currencies may incur conversion costs. However, the website itself doesn’t apply any other fees to your deposits.
The minimum deposit limit is currently set at $35, and there is also a maximum limit of $10,000 for cryptocurrencies and $1,000 for all other deposit methods. As far as transaction speed is concerned, all deposits are processed instantly or in up to five minutes.
CasinoMax Withdrawal Speed
Unfortunately, the credit cards and e-wallets available for deposits are not also available for withdrawals. For these transactions, the casino currently enables the use of checks, wire transfers, and Bitcoin.
The minimum withdrawal limit is $30 for Bitcoin, $200 for wire transfers, and $250 for checks. On the other hand, the maximum you can withdraw in a single transaction is $4,000 for bank wire and Bitcoin and $3,000 for checks.
While Bitcoin payouts come completely free of charge, other payment methods do not. If you choose to withdraw your winnings using a wire transfer, you will have to pay $25, whereas the check option incurs a $30 fee.
Once you submit your withdrawal request, the operator will take up to three days to review it and decide if it can go through. That is, provided that you have already submitted the needed verification documents. You will receive a delayed withdrawal if you missed the verification step.
That being said, the total transaction time also depends on the payment provider you choose. Bitcoin payouts are the quickest, as they allow you to see the money in your account in one to two days. Bank wire and check transfer, on the other hand, can take between three and five days.
Blue Rewards Card has been recently added – providing instant withdrawals with no fees!
Responsible gaming
In addition to making sure its players understand that gambling is meant to be just a pastime activity, Casino Max also has a set of tools that help facilitate responsible gambling. This includes setting daily, weekly, or monthly deposit limits, the option to unsubscribe from receiving promotional emails and setting a cool-off or a self-exclusion period.
Customer support
Like all other casino reviews, this one wouldn’t be complete without mentioning customer support. Players who experience any issues while playing in Casino Max online casino can seek help via live chat and phone at +1 844 886 7198.
The support agents respond fast and in a kind and friendly manner. Whether you need help with a deposit bonus, a game, money transactions, verification, or anything else, your query will most likely be resolved quickly and efficiently.
KYC
While Casino Max players don’t need to verify their identity before making deposits, they need to do so to make successful withdrawals. To complete the verification process, a user needs to provide the following documents:
- A copy of a government-issued ID, such as passport, ID card, or driver’s licence;
- Proof of ownership of the payment method used to make deposits in all online casinos owned by the group;
- A copy of a recent utility bill or bank statement as proof of address.
The casino takes up to two days to review the verification documents. Within this time frame, the operator will notify you about your verification status and ask you to submit additional documentation if needed.
Website Experience and Features
The Casino Max website works on the same platform as most other RTG casinos, featuring a plain design with minimal decorative features. Although some players may complain that it looks a bit outdated, the site focuses on functionality rather than visual appeal, which is a good thing.
Indeed, the homepage layout is quite intuitive. The main game categories are listed on the left-hand side of the window, making it easy to navigate through the portfolio. The Cashier shortcut is also located in a visible place above the categories list, as are the live chat and the message centre icons.
Overall, the site is pretty fast and functional, but we found it odd that there were no terms and conditions shortcuts on the site once you log in. On the flip side, this and other important gambling site sections, such as banking, responsible gambling, security, privacy, and more, exist on the website’s main version available when not logged in.
When it comes to mobile gambling online, our Casino Max review failed to reveal any standalone mobile apps. However, the operator does feature a mobile version of the website for Android and iOS users.
While not every game is available for playing on the go, there is a decent range of titles on the mobile platform, all fully-optimized for smaller screens.
Unique Features
When it comes to Casino Max’s unique features, we should definitely mention its rich promotional program. Not only does it offer a staggeringly generous welcome bonus, but this offer also comes with some very reasonable terms and conditions, like 40x wagering requirements and no winning caps whatsoever.
On top of that, the platform also features a wide range of regular deposit bonus promotions for existing players. Whenever you need a bonus pick-me-up, you can make a minimal deposit and claim one of the offers from the list.
Brand games
Providers
CasinoMax has a decent range of games in all of the most sought-after game categories — slots, table games, video poker games, live casino, and specialty games. The operator’s games have been supplied by RealTime Gaming, the most common provider in online casinos catering to the US market. In addition to that, the live dealer section contains games provided by Visionary iGaming, another popular gaming software provider.
Slot Games
The online slots selection in CasinoMax contains a reasonable number of games covering all sorts of themes, visuals, and game mechanics. You can find classic titles with simple gameplay or opt for the more complex real money slots with exciting new features. The collection includes some of the most popular RTG games, including Bubble Bubble 2, Achilles, Asgard, Ancient Gods, Cleopatra’s Gold, and Cash Bandits 3, among many others.
Live Dealer Games
The live dealer section in CasinoMax has been provided by Visionary iGaming. Although the number of games is not staggering, the category still offers options for the most popular types of games — European Roulette, Blackjack, and Baccarat. On top of that, the fun games feature wide table limits, allowing everyone to join regardless of their bankroll.
Video Poker and Other Table Games
Video poker fans will be thrilled to find out that Casino Max has some of the most popular video poker titles on offer. This includes Bonus Deuces Wild, Joker Poker, Aces and Eights, Bonus Poker Deluxe, Pai Gow poker, and Sevens Wild, among other options. Users can also play table games like online Blackjack and Caribbean Stud Poker. Some of these titles also come with progressive jackpots of up to $23,444.
Progressive Jackpots
Progressive Jackpot Caveat: Many if not all of the progressive jackpot games at this casino are supplied by Real Time Gaming – a decent software provider that has a relatively upstanding history at Casinomeister. If you are one of the few who win a progressive jackpot of substantial winnings, and you reside in a jurisdiction where payment processing might be challenging, you might not receive the winnings in one lump sum. These payments might be paid in monthly instalments. There is a thread in our forum which details one of these experiences here:
Just hit a huge progressive at Slotocash Casino…
Unfortunately, the range of progressive jackpots in Casino Max is a bit limited as it includes only a few table game and progressive slots game titles. Despite that, the titles that do offer jackpots feature some staggering grand prize amounts. At the time of this writing, the highest jackpot prize in the casino amounted to a whopping $2 million on Jackpot Pinatas Deluxe.
About the Team and History
Casino Max was established in 2017 by a small online gambling company called Entertainment Software Group. In addition to Casino Max, this Curacao-based company runs several other online casinos — CherryJackpot, Roaring21, and Spinfinity Casino.
All casinos powered by this group boast a wide range of generous bonuses and offer high-quality games provided by Real Time Gaming. Additionally, it holds a valid operating license from the Government of Curacao.
Complaints and Track Record
Casino Max and other casinos owned by Entertainment Software Group have an outstanding track record. Looking at the player fora – reviews are mostly positive; the users commend these operators and casino reps for their promotional system, the quality of its software, fast verification, and good communication.
Here at Casinomeister, their representative, Karolina was, received the award for Best Casino Representative 2017, and their reputation is unblemished in this area. Since this casino launched five hours ago, we have received only one PAB, which was for a payment issue that was quickly resolved. These folks are extremely professional and responsive.
Casino Facts
| Founded | 2017 |
| Accredited at Casinomeister | Yes |
| Jurisdictions | Curaçao Master License 365/JAZ |
| Casino representative | Casino Manager |
| Affiliate program | Legend Affiliates |
| Is this casino certified at Casinomeister | Yes |
| Payout time | 48 hrs |
| Reverse time | 24 hrs |
| Payout limits | $4000 a week |
| Weekend payouts | No |
| Locks withdrawals | Yes |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
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