Fast payouts - great customer service - awesome games.
By Casinomeister Nov 27, 2022
With so many games available, Slotsmillion can offer a gaming experience that the majority of its competitors cannot match. The huge selection of games available, the fantastic customer support team and fast cashouts (with a manual flushing option) makes Slotsmillion an attractive choice for all players: it’s not just slots they offer, either, with an ever-growing selection of new slot games, including table games and live titles.
Slotsmillion has achieved great success in an area where many others have failed. Typically, any new casino software site would launch with as many different slot games as possible — but Slotsmillion knew their target audience and chose to launch with just slots.
As their player-base grew, they slowly started to add new games to their roster. This, combined with a responsive, easy-to-navigate and easy-to-use site, a well-made casino website and a solid overall gaming site that offers more than 2,000 games bodes well for the site. Let’s kick off this review with a look at the main bonuses and promotions you’ll find at the site.
Fantastic assortment of games
Innovative and extremely user-friendly casino
Over 90 software providers!
Very responsive and helpful forum rep
Best New Casino 2015
Bonuses and Promotions
Like all online casinos, Slots Million offers a welcome deposit bonus to new players, along with recurring promotions for existing customers. Below, we’ll be taking a look at what these bonuses entail and how good they are.
Players from the UK can try out casino with 100% up to £20 + 100 Spins 1st Deposit Welcome Package, for £10 minimum deposit.
Free Spins will be divided like 40 Spins upon 1st deposit, and then 2×30 spins 24 and 48 hours later!
The welcome bonus or package cannot be claimed with deposits made via e-wallets, nor bets placed on Table Games or Live Casino games contribute to wagering requirements.
Spins can be used on the following live games: Starburst, Twin Spin and Blood Suckers II.
Canadian players on the other hand, can enjoy more generous up to $500 + 100 Free Spins Welcome bonus or Package, divided into first deposit bonus of 100% up to $200 and second deposit bonus of 50% up to $300 + 100 Bonus Spins.
Minimum deposit to trigger those bonuses is $10. 100 Bonus Spins from 2nd Deposit Bonus will be granted as first pack of 40 Bonus Spins at 9:00 am (local time) on the day after placing your first deposit. At 9:00 am (local time) 2 days after placing your first deposit, you will receive your second pack of 30 spins and at 9:00 am (local time) 3 days after placing your first deposit you will receive your third and final pack of 30 spins.
This offer applies to players from Finland, Norway, Iceland, Ireland, Luxembourg, New Zealand, Peru, Slovakia, South Africa, Bangladesh, Brazil, Brunei, India, Mexico and United Arab Emirates as well!
No-Deposit & Free Spins Offers
While, at the time of writing, Slotsmillion don’t offer any no-deposit bonuses or free spins bonuses upon sign-up, they do offer regular free spins promotions.
Every Monday to Friday, Take a Slunch Break! For every deposit you make between Monday and Friday, between 11 AM to 1 PM, you’ll receive 20 spins bonus on the popular “Chilli Heat Megaways” slot game. You can take up to 4 Slunch Break bonuses per day.
Also, on Fridays between 6 PM and 12 AM, it’s Happy Hour at SlotsMillion – you could receive not just one, but up to two 20% up to 100€ / $100 / £100 / 1000 Kr deposit match bonuses.
VIP and Loyalty Programs
While, at the time of writing, Slotsmillion don’t offer any no-deposit bonuses or free spins bonuses upon sign-up, they do offer regular free spins promotions.
On Fridays, Slotsmillion run a promotion called Happy Hour, and this usually rewards you with 10 free spins or 20 free spins simply for making a deposit; there’s no limit to the number of free spins you can win from this promotion, and any winnings can be used on table games and video slots – something we were pleased to see when putting this Slotsmillion review together.
BANKING AND PAYMENT METHODS
At the time of writing this Slotsmillion Casino review, we were pleased to see the casino offering a small yet generally sufficient selection of payment methods for you to take advantage of. The site accepts several payment methods, including EWallets like Neteller and Skrill, and vouchers/prepaid banking options like Paysafecard and ecoPayz.
Slotsmillion Casino doesn’t charge any fees when you make a deposit, and all deposits are credited to your online casino games account immediately. The minimum deposit for all payment methods is $20, and the maximum is $1,000 — slightly lower than we’d expect to see. If you plan on making large deposits, you can make deposits and withdrawals using a Bank Transfer, using Trustly.
Like all deposit methods, withdrawals are free regardless of the payment method you choose to use. (The only exception to this is if you opt for a Wire Transfer, in which case fees may apply.)
The casino processes withdrawals quite quickly, usually within just a few hours, but it can take up to 24 hours for your withdrawal to be fully processed.
The minimum withdrawal limit is relatively high at $30; but, on the plus side, Slotsmillion Casino doesn’t implement any notable maximum withdrawal limits. Once the casino processes your withdrawal, it can take anywhere from 0-5 working days to reach your account; though if you use EWallets or an instant payment method like Trustly, the funds will be available in your account immediately upon Slotsmillion online casino processing your withdrawal request.
Average Based on 11 real users
Slotsmillion casino always urges players to gamble responsibly and they do their best to make sure that all of their players are having fun while playing online. While their licenses from the United Kingdom’s Gambling Commission (UKGC) and the Maltese Gaming Authority (MGA) require them to offer players many responsible gambling tools, Slotsmillion Casino appears to go above and beyond – offering all players a large set of tools they can use to help keep their gambling in control.
Deposit limits can be put in place so you can keep an eye on the amount of money you are depositing, daily, weekly and monthly. When you reduce a limit, this change appears on your account instantly, but if you increase your limit, the new limit you have chosen will take 24 hours to become effective, and you will be asked to confirm the change.
You can also use the session time limit feature, which restricts how much time you spend gambling. This time period can be altered at any point and is effective immediately. When you reach your time limit, the session will automatically end, and you will be logged out.
Reality checks are also a feature of the casino’s site. You can set up an alert through the notifications on your player account, which will tell you how long you have been playing the casino games. It also gives you a brief synopsis of your bets, wins and losses during the session you’re playing. Reminders can be set every 15, 30, 45, or 60 minutes.
A cooling-off period seems like a helpful tool for players as it allows them to take longer breaks from live games and gambling. SlotsMillion casino offers a time-out facility for different durations, depending on what you think you need. You can be in a cooling-off period for 24 hours, 1 week, 1 month or any duration up to a maximum of 6 weeks. The online casino says it will do its best to make sure marketing material is not sent to you during your cooling-off period.
Self-exclusion is also an option at SlotsMillion casino. Self-exclusion allows you to completely shut down your account from a minimum of 6 months to a maximum of 5 years.
Slotsmillion Online Casino: Customer Support
If you’re gambling online, or are considering joining Slotsmillion Casino, then it’s only natural that you may have a few questions about the site. You may even run into problems that need dealing with — and Slotsmillion Casino does an excellent job when it comes to providing customer support.
When writing this Slotsmillion review, we dug deep to discover exactly what kind of customer service players can expect at the casino. The first thing we noticed was that there’s a live chat option — but only if you’re logged into your account. What’s more, the live chat facility doesn’t run 24 hours a day, 7 days a week; it operates between 10AM-11PM CET – or, for our Canadian readers, 4AM-5PM EDT.
The customer support team on live chat are incredibly helpful and really do go out of their way to help you out, but we do find it annoying it’s not available 24/7. That being said, there is an option to email the customer support team outside of regular working hours, and these do tend to be answered quite quickly, so you shouldn’t have to wait around too long to get the help or support you need. Personally, we’d try not to use email. Live chat responses are much faster — provided it’s open when you need it!
SlotsMillion casino also has an Frequently Asked Questions (FAQ) section on their website, which gives a small selection of answers to questions regularly asked by users of the site. If you’d prefer not to get in touch via live chat or email, you may be able to find the answer you’re looking for on this page; although be warned, it’s really lacking in content right now and looks to be in the midst of an overhaul.
Slotsmillion — and their parent company, Alea Gaming — must carry out what are known as Know Your Customer (KYC) checks on their players. This is a requirement set out by the casino’s online gambling regulators and was largely brought in by the United Kingdom Gambling Commission (UKGC). Regardless of whether you reside in the United Kingdom or not (UK players actually have to complete account verification before they’re able to fair play), there’s a pretty decent chance you’ll be asked to complete the KYC verification process at some point — usually when you reach a pre-set deposit threshold, or when you make a large withdrawal.
The point of the KYC check is to establish you are who you say you are, verify that you’re above the minimum legal gambling age, and ensure you haven’t previously held an account and are self-excluded.
When asked to verify your identity, you will need to provide photos or scans of valid ID which may include your passport, photo ID card (front and back) and driving licence (front and back), etc.
You will also be asked to provide proof of your address/residence. To do this, you’ll need to provide a utility bill, bank statement or government letter (all issued within the last three months) or other official documentation clearly showing your full name and address.
You may also be asked to prove your method of payment. In this case, you’ll be asked to provide a bank statement dated within the last three months and a picture of the card you use with your account.
Slotsmillion Casino states that all required documents will be verified within 1 working day, and non-required documents will be verified within 3 business days.
Website Experience and Features
Desktop and Mobile Gaming
Slotsmillion’s website is incredibly easy to use, easy to navigate and user-friendly. In fact, their game navigation menu set somewhat of a trend within the online gambling world, as it allows you, the player, to browse through all the games and sort them by software provider, genre, bonuses and features and volatility.
Slotsmillion also has a fully functional mobile casino site– and, while they haven’t gotten around to creating a dedicated mobile app like some of the larger online casinos, their mobile casino is incredibly well designed, easy to use and during our testing while writing this Slotsmillion Casino review, we found it to be really responsive. Games are quick to load, making deposits and withdrawals is simple, you can access the live chat facility, set responsible gambling limits and update account information.
Strap yourself in, because Slotsmillion offers one of the largest selection of software providers you’ll find at any online casino – and we’re going to show you every single one of the game developers available at the site below:
Currently, Slotsmillion offers casino games, video slots and video poker from software providers including: NetEnt, Play ‘n Go, Big Time Gaming, Microgaming, Quickspin, Pragmatic Play, Blueprint Gaming, Novomatic, IGT, 1X2 Gaming, 2by2 Gaming, Adopit, Ainsworth, Amatic, Asylum Labs, Bally, Barcrest, Betdigital, BlaBlaBla Studios, Cayetano, Chance Interactive, Concept Gaming, Core Gaming, D-Tech, Electric Elephant, Elk Studios, Fantasma, Fortune Factory, Foxium, Fuga, GW Games, GamesLab, Gamevy, GiG, Gamomat, Genesis, High 5 Games, Iron Dog, Just For The Win, Kalamba Games, Leander, Lightning Box, Lives, MD, Merkur, MGU, Mutuel Play, NextGen Gaming, Northern Lights, Old Skool Studios, Pear Fiction, Playson, Probability Jones, Rabcat, Realistic, Reflex Gaming, Red7, Red Rake, Red Tiger, Sapphire, SG, Seven Deuce Gaming, Shuffle Master, Slingshot, Spieldev, Spike Games, Sigma Gaming, Skillzz Gaming, Storm, Sunfox, the Games Company, Thunderkick, Touchstone Games, Triple Edge Studios, Wazdan, Wild Streak Gaming, WMS, Yggdrasil, YoloPlay and more!
Let’s take a look at some of the most popular games you’ll find when you join Slotsmillion and begin playing for yourself!
As the name may suggest, Slotsmillion Casino offers a truly outstanding selection of slot games for you to enjoy — and all of these online slots games render in instant play mode, so you can play them directly from within your internet browser window without downloading any software or installing plugins.
One of the most popular online slots games at Slotsmillion Casino is Book of Dead, an iconic release from industry-leader Play’n Go. Play’n Go is responsible for some of the most successful classic slots in history, including Wild Frames, Reactoonz, Tomb of Madness and 7 Sins; though it’s with Book of Dead where they’re arguably best-known for offering players the chance to win up to x 5,000 their stake on a single spins coin! The main attraction of the game is the main free spins bonus round, where one symbol becomes expanding – and if the explorer symbol is chosen and you land a full screen, you’ll scoop the whopping x 5,000 max win!
NetEnt’s Dead or Alive II is proving itself to be another hugely successful release for Slotsmillion Casino — it’s frequently found in the “popular” games navigation menu on the left-hand side of the screen. This is one of the most volatile slot games we’ve ever seen, and it offers players the chance to win up to x 100,000 their stake on a single spin! It’s become one of the world’s leading slots for a good reason; you’ll find it, and most of Netent’s other slots, available to enjoy at Slotsmillion Casino.
If Oriental slots are more your thing, we found plenty while writing this Slotsmillion Casino review. One of our favourites is Sakura Fortune, a medium-to-high variance game from Quickspin. The game is all about the bonus round, where locked wild reels appear on the middle three reels. These wilds then lock in place for the remainder of the free spins, offering some major wins.
Truth be told, there are thousands of slots at Slotsmillion Casino – and you really will find it a challenge to find a slots site that offers more of a selection. 10/10 when it comes to slots game selection!
Slotsmillion Casino uses Playtech to power their live dealer casino; this surprised us, as it’s rare you see Playtech’s live dealer games offered at non-UK bookmaker casinos, but here they are! And while Slotsmillion doesn’t offer all their titles, the variety of games on offer is enough to tempt the vast majority of live casino fans.
You’ll find multiple variations of the classics – so expect to see Quantum Blackjack Live, Lounge Blackjack, Soiree Blackjack Live, Grand Baccarat Live, Prestige Mini-Baccarat, Triumph French Roulette, Grand Blackjack Live, European Roulette and Speed Roulette.
Slotsmillion Casino also offers some of Playtech’s more unusual live games, however, and this includes titles like:Dragon Tiger Live, Sic Bo Deluxe, Prime Slingshot Live, Soiree Elite 100 Live, Casino Stud Poker, Spin a Win, Hi-Lo Live and Live Football Roulette.
The live games at Slotsmillion Casino offer relatively low minimum bets, with some games allowing you to play from as little as $1 per round! You can find all of the live dealer games from the “Table Games” tab; they then appear at the top.
When it comes to non-live casino games and video poker machines, Slotsmillion Casino does a fairly decent job of ensuring all the bases are covered – and you’ll find yourself able to play classics like European Roulette, American Roulette, Mobile Blackjack and French Roulette to 21+3 Blackjack, Blackjack Surrender, Bonus Roulette and Casino Patience Solitaire.
There’s a small, but curated, selection of video poker machines on offer, including the likes of All Aces Poker, Deuces Wild, Tens or Better, Jacks or Better, 50X Poker Play and 100X Play Poker — and, again, all of these casino games are found under the “Table Games” tab. You can also search for any of the casino games by name using the main search function at Slotsmillion.
No online casino would be complete without a solid selection of progressive jackpot games, and we’re pleased to say that Slotsmillion is no exception. Found under the “Jackpot slots Games” menu, under the slots category, you’ll find more than 40 progressive jackpots to choose from. This includes some of the biggest games in the industry, titles like Mega Moolah and Mega Moolah ISIS, both capable of producing wins upwards of $10 million. These Microgaming hits are routinely cited as being among the most popular slots on the planet and they’re offered at all the best online casinos thanks to the staggering win-potential they offer.
Slotsmillion Casino also features many of Red Tiger Gaming’s progressive jackpot games – many of which have daily jackpots that MUST payout by the end of the day. Examples of these games include Jingle Bells, Legendary Excalibur, Lucky Halloween, Pirates’ Plenty: Battle for Gold, and Wild Elements.
You’ll also find Playtech’s progressive jackpot games on offer, including hit classics like Gladiator, along with more modern releases like Streak of Luck, Ruler of the Seas: Age of the Gods, and Sky Queen Fire Blaze.
About the Team and History
Slotsmillion Casino was first launched in 2014, and it quickly became a prominent figure in the online gambling world, attracting the attention of slot players from all over — why? Well, because they were (at the time) one of the few online casinos to offer thousands of slots – from virtually every game developer you could name. Today, they still boast a game portfolio of more than 2,000 titles — more than you’ll find at most casinos — and the company has a strong track record in terms of running their business.
Slotsmillion Casino is owned by Alea Gaming Limited, a Malta-based company, which was also the owner of the now-closed LadyLucks casino. The operator has won several awards for their work on Slotsmillion. They do hold some other online gambling licences as well. They’re licensed by the UK Gambling Commission, the Malta Gaming Authority and the Swedish Gambling Commission.
Players within the UK will play under the licence issued by the UK Gambling Commission. However, their UK Gambling Commission licence only applies to UK residents; for those playing outside the UK will be playing under a licence from the Malta Gaming Authority.
With these online gambling licences (notably the one from the UKGC and the Maltese Gaming Authority), Slotsmillion Casino operates to the highest standards. We noted when writing this Slotsmillion review that many players hold the site in very high esteem.
Complaints and Track Record
Despite earning a small number of negative reviews a couple of years ago for withdrawal time frames increasing, Slotsmillion Casino, on the whole, has an excellent track record. They look after their players, pay out winnings, and strive to offer the best customer service around.
Still, if you do find yourself unhappy about something, you can make an official complaint. This needs to be made with the casino directly first.
Kickstarting the complaints procedure requires you to send an email, giving your name, username and the full details of your complaint. The team will then get back to you within 24 hours with a response.
If this initial response doesn’t satisfy you, you can then lodge a more formal complaint with a member of the Customer Service Management Team. They will look into the case in detail and make a final decision/ruling within 7 days.
If this answer still proves unsatisfactory to you, you can complain to the casino’s official Alternate Dispute Resolution (ADR) body, who will then make a final decision that’s binding.
|Accredited at Casinomeister||February 2015|
|Jurisdictions||Malta Gaming Authority, UKGC, Swedish Gambling Authority|
|Casino representative||SlotsMillion Casino Representative|
|Affiliate program||SlotsMillion Affiliates|
|Is this casino certified at Casinomeister||Yes|
|Payout time||6-12 hrs|
|Reverse time||6-12 hrs|
|Payout limits||no limits|