Immerion Casino Review

Fairly new name in the industry boasting thousands of games

Written By: Natasa Milojevic | Last updated Oct 2, 2024

Casinomeister's Verdict

Immerion Casino is a box-fresh platform in the iGaming world, but they have already kicked off with thousands of titles and a pretty solid stack of perks. 

While giving Immerion Casino a spin over a week, we’ve noticed they really look after their players. The customer support is up-to-speed, and they’ve got a bunch of sweet deals for both newcomers and seasoned players.

Yet, their Curaçao license triggers an alarm that’ll keep on ringing, at least until the ongoing changes to Curacao licensing unfold. Although everything else seems up to par, we recommend players tread cautiously until these changes are sorted out. 

In case you decide to take Immerion for a ride after reading Immerion Casino Review, you can always share your two cents on our forum afterwards. But while you’re here, let’s clue you in on everything you need to know about Immerion Casino. 

A solid casino with thousands of games

6.2 Our Rating
N/A Player Rating
immerion.com
2023
Payout speed
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Customer service
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Software & Games
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From the Desk of Max Drayman

Immerion Casino is a relatively new casino, so it’s not surprising there hasn’t been much on them yet. The casino holds a sublicense from Curaçao Master License 1668/JAZ, which has traditionally been one of the weaker Curaçao Master Licenses. That said, changes are afoot with Curaçao licensing, so it’s probably best to wait and see how that affects the 1668 Master License. The parent company — Goodwin N.V. —  seems to have just this one casino property, so nothing there to offer guidance as to what we can expect from Immerion in the future.

First Impression

Immerion Casino is a fairly new name in the industry. The platform was launched in 2023 by Goodwin N.V., a newbie company registered in Curacao. 

They hold a Curaçao’s Master License 1668/JAZ — not the most copper-bottomed license out there, especially in terms of responding to players’ complaints. Yet, Immerion Casino seems to take their players seriously, and they’ve been nothing but helpful once we got in touch with their support.

Another notable aspect of Immerion Casino is its somewhat stipped-back and polished design, which makes the whole experience of filtering through games a breeze.

They also support a variety of payment options — from conventional ones, such as Visa and Bank Transfer, to a great deal of cryptocurrencies. 

Once you select your preferred payment method, you get to take for a spin around 8000 games from 70 different providers. These may not be the numbers that’ll sweep us off our feet, especially considering our 25-year history of doing casino reviews, but it’s definitely a fine stock.

Let’s take a look at what else Immerion Casino has in store. 

Pros

  • Live chat open 24/7

  • A good deal of bonuses

  • Accepts lots of cryptocurrencies

Cons

  • Weak licensing

  • Only one responsible gaming tool

BONUSES AND PROMOTIONS

At Immerion Casino, players can unlock a variety of perks — both newcomers and their existing customer base are promised a rewarding gaming experience. Their webpage boasts an enticing welcome bonus, complementary free spins, and a 20% cashback.

But let’s peek behind the curtain and see what players can get their hands on in reality.

Immerion Casino Welcome Bonus

As it always is with online casino bonuses, new players are enticed with sweet perks to get on board, and Immerion Casino is no exception. 

Newbies can claim a 200% matched deposit bonus of up to $2000 when they register their account and deposit at least $15. In other words, once you head out and make your first deposit, you’ll be offered the Deposit bonus #1

Then, on your second deposit, you become eligible to claim Deposit bonus #2 — a 100% matched deposit bonus. 

The same goes for, you guessed it, Deposit bonus #3. The only difference with the last welcome bonus in a row is that you can claim a 75% matched deposit bonus. 

Yet, as per usual, you won’t be able to cash out your unlocked bonus until you’ve met their wagering requirements. And, at Immerion Casino, you’ll need to wager BOTH your bonus and deposit 30x

Although we all know that a 30x wagering requirement has been a standard deal almost everywhere for a while now, having to wager both your real money and the bonus takes the cashout slightly off the map. Not impossible to accomplish, but still worth having in mind.

No-Deposit & Free Spins Offers

Currently, Immerion Casino does not provide a no-deposit registration bonus or no-deposit free spin offers. In case they decide to expand their offer at any time, we’ll be quick to update this review.

VIP and Loyalty Programs

While we were going over the Immerion Casino platform, we didn’t see them showcasing any official VIP or Loyalty programs. They do claim that they automatically consider all players with deposits starting from $5,000 VIP accounts, but, besides a higher withdrawal limit, it doesn’t seem like their VIP accounts get any exclusive bonuses or extra perks. 

To be fair, since Immerion Casino is still a new kid in the iGaming town, we probably shouldn’t expect a fully functioning super-generous VIP program yet. 

What they do offer (albeit to all players who deposit $50) are 3 Fortune spins players can use to start the Engine of Fortune — a pool stocked with prizes such as double cashback or $10,000. 

Honestly, the Engine of Fortune doesn’t exactly radiate ‘a super worthy prize for loyal players.’ But considering that it’s a cool move, and that you’re awarded for depositing cash (which you’d probably do anyway), it’s worth mentioning.

Cashback

On top of their Engine of Fortune and Welcome bonus, Immerion Casino allows players to claim 10% of their daily losses. You can also claim 10% weekly cashback if you click on a link leading to their Telegram channel. Soon after, you’ll see the cashback going straight into your account. But keep in mind that it’ll come along with a catch — a 3x wagering requirement.

Banking & Payment Methods

If you’re into more conventional payment methods, you may end up surprised by Immerion’s strong focus on cryptocurrencies. 

It’s not like they don’t offer anything other than crypto — you’ll see Visa, Bank Transfer, Apple Pay, Rapid Transfer, Skrill, Neteller, Revolut, and Interac, among others. But, since it’s a crypto casino, it’s no surprise that the crypto options outnumber the regular ones. 

They support anything from Bitcoin, Ethereum, Litecoin, and Binance to Smart Chain, Polygon, TRON, Tether, USD Coin, and BNB Smart Chain. 

What’s interesting and definitely kudos-worthy is the fact that there’s no such thing as a minimum required deposit regardless of your chosen payment method.

Immerion Casino Withdrawal Speed

At Immerion Casino, you’ll mostly be able to withdraw your money using the same method you’ve used while depositing. There are some exceptions, however, such as Neteller, Rapid Transfer, paysafecard, Sepa, Pix, and several others. Also, once you withdraw the money, you may see it pending for up to 24 hours.

As for the withdrawal limits, they vary depending on the type of account you may have. If you hold a VIP account, you’ll be able to withdraw substantially more money than regular players. To give you an idea, a weekly limit for regular accounts is $2,000, while VIP accounts can withdraw up to $12,000 per week. The minimum amount, however, is the same for everyone — $25. 

For the most part, Immerion Casino seems to reward their loyal players who deposit large sums.

Responsible Gaming

While checking up Immerion’s Responsible Gaming section, we noticed they offer the bare minimum. There’s only the self-exclusion option, and to actually activate it, you’ll have to contact Immerion Casino’s customer service. 

To be fair, their Responsible Gaming page lists a handful of sources for the prevention of underage gambling and a short gaming-behavior assessment. But these are just safeguard crumbs compared to the majority of other casinos. 

Also, their KYC page seems almost concealed. You’ll find it once you head to their T&C section and scroll their navigation bar to the far right.

We do know their licensor doesn’t require Immerion to do much more, but we still believe they can step it up. Especially since everything else they offer seems decent. 

Customer Support at Immerion

The customer support at Immerion Casino deserves all the praise in the world. They’re available 24/7. You can contact them using the chat widget or send them an email.

Although they respond quickly to emails (we didn’t have to wait more than a couple of hours), if you have a burning issue, we recommend reaching out to support via chat.

At the time of writing this review, customer support at Immerion was doing quite a heavy lifting responding to our queries. They’ve been super quick, polite and always up to the task.

KYC

Immerion Casino doesn’t explicitly state when they’d require players to undergo a KYC check. What we did find out is that you don’t need to do KYC before your first withdrawal, though they might ask for it later on. Not too surprising, considering their Curaçao license. 

Once they do require a KYC check, they’ll ask for the usual: an ID document of some kind and proof of permanent residence. Additionally, they may also ask for a photo or a screenshot of your payment method.

Immerion Casino Experience and Features

Immediately after loading Immersion Casino’s homepage, we were greeted by the dimmed, dark aesthetics. As it always is with such a UI, the games and promotions pop pretty heavily, but due to the dark interface, nothing comes off as over the top or too flashy. 

Feature-wise, except from the option to filter games based on providers, we didn’t find anything major there.

Also, Immersion Casino still hasn’t come out with a standalone app. But since the platform runs smoothly on mobile devices, this probably shouldn’t ward off most players. The games launch instantly, so you shouldn’t expect running on any issues on smaller screens.

Brand games

Immerion Casino Game Providers

Immerion Casino has apparently carefully picked who to team up with, so now they store games from more than 70 providers. 

You’ll find more than 6000 games coming from the ovens of industry giants such as Betsoft, Play’n GO, Pragmatic Play, Red Tiger, Evolution Gaming, EA Gaming, Thunderkick, Yggdrasil, and many more. 

If you get a kick from brand new and innovative providers, at Immerion Casino you’ll find a great selection of freshly released titles almost lightning fast. You can either type out your preferred provider’s name in the search bar or go over the entire list of providers straight from the navigation bar you’ll see on the left.

Immerion Slots

On the face of it, the variety and the number of slots available at Immerion seem promising. The game library is packed with over 7000 slots and a fair range of classic and recently churned-out titles.

You’ll notice everything from Starburst and Gonzo’s Quest to Dead or Alive and Pragmatic Play’s Big Bass Bonanza.

Also, slots are sharply organized into several categories. You can browse the hottest and most recent titles or go for the high RTP or high MaxWin ones — a clever move most players will surely appreciate. 

If you’re into slots that feed on the ‘good old days’ nostalgia, you’ll find here a great selection of genre crossovers, too. There’s the classic 3-reeler that’ll take you to the bare bones of slots, BARs&7s, the old-school retro vibe 5-reeler Toshi Video Club, and several variations of Lucky Streak, among others. 

The troubling part, however, is that you won’t find a designated category based on slot themes. But if we were completely honest, casinos that have that option are pretty low in numbers — so here’s a suggestion for Immerion. 

Another nice touch is the real-time counter that’ll show you exactly how many people are playing each slot at any time.

Live Casino

The live casino section at Immerion Casino is neatly divided into 3 categories: Live games, Game shows, and Lottery and Bingo. 

The Live games section is solidly built — carrying the weight of over 500 titles. Here we immediately spotted a three-figure number of Evolution’s live dealer games. As you can probably tell, they make up almost the majority of all Live games on this platform.

The Game Show and Lottery and Bingo categories aren’t exactly Immerion’s claim to fame. They boast only a handful of titles, and some of those titles are also listed under the Live games category — which gives off a slightly messy vibe. Yet, they feature titles such as Crazy Time,  Deal or No Deal, and the bingo-style Monopoly Big Baller.

Table Games

Immerion Casino displays a lot of table games on its virtual floor. There are over 50 variants of poker — from All American Poker and Deuces Wild to Aces and Faces and Triple Card Poker. 

Their blackjack offer doesn’t fall behind other casinos, either. You get to test your luck at more than 200 blackjack variants, including Lightning Blackjack with multipliers up to x25 and Pontoon.

Baccarat, roulette, and craps all have their little sections, too. That’s where you can play everything from Speed and No Commission Baccarat to Ultimate Sic Bo, Rocket Dice, French Roulette, and Lucky 6.

Progressive Jackpots

Let’s just say that the selection of progressive jackpots at Immerion Casino is okayish. You’ll spot around 200 jackpots huddled in one category, but based on their offer, you won’t be able to rake in a life-changing sum by and large. 

Big-name jackpot fans won’t find their favored titles, such as Mega Moolah or Age of the Gods. So, coverage-wise, the offer may be a little underwhelming. 

On the bright side, there is a lineup of iconic titles that run using the Drops and Wins mechanic such as Sweet Bonanza, The Dog House, Big Bass Splash, Gates of Olympus, and the like.

About the Immerion Team and History

Immerion Casino was launched in 2023 by Goodwin N.V. Since the company behind the casino is a recent joiner to the iGaming scene, we didn’t have to dig deep to find their records. Until now, they haven’t started running other platforms, and everything seems clean. 

But as we mentioned before, they operate under the infamous Curaçao’s Master License 1668/JAZ. And we’re all aware of how they handle players’ complaints.

As for the limitations at Immerion Casino, you’ll be good to go in most countries, yet they do restrict players from Australia, the UK, Germany, the Netherlands, Spain, and around 40 other places.

Complaints and Track Record

As you probably know, our Casinomeister online casino review system entails a detailed check of all the complaints hovering online. However, there’s not much out there about Immerion Casino. 

We did, in fact, have one issue with them, which came through our Player Arbitration Service (PAB). But we’re happy to report that the casino was actually quite responsive and helpful in dealing with it.

Casino Facts

Founded2023
JurisdictionsCuraçao Master License 1668/JAZ : eGaming
Casino representative
Affiliate programAffiliate Link
Is this casino certified at CasinomeisterNo
Payout Time24 hrs
Reverse Time24 hrs
Weekend PayoutsYes
Locks WithdrawalsNo
Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovakian, Slovenian, Spanish, Swedish
ApplePay, Bank Transfer, Binance, Bitcoin, Bitcoin Cash, BNB, Dogecoin, Ethereum, Google Pay, Interac, Litecoin, Moonpay, Neteller, paysafecard, pix, Rapid Transfer, Revolut, sepa, Skrill, Tether, TRON, USDC, USDT, Visa
ApplePay, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Google Pay, Interac, Litecoin, Moonpay, Skrill, TRON, USDC, USDT, Visa
Natasa Milojevic

Natasa has been writing and editing for four years, dipping her toes in different industries to polish her craft.

When she’s not quenching her thirst for shaping sentences, Natasa is often seen dissecting online gambling platforms — looking in every nook and cranny to ensure players always know what they’re signing up for before they give a casino a spin.

An introvert by nature, she prefers the quiet company of her cacti, often staring at them to ensure they thrive — just like the content she produces.

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