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Hello Casino Review

"Friendly casino space with an abundance of quality games"

Hello Casino: 100% up to £100 + 25 Bonus Spins Welcome Bonus (UK)

New players only. One offer per player. Min Dep £10. Max bonus bet £5. 1st Dep offer is 100% up to £100 + 25 Bonus spins on Gonzo’s Quest & Starburst. Spins expire after 10 days, funds after 30 days. Bonus funds separate to Cash. Wager Req of 35x Deposit + Bonus apply. Terms Apply.

Last Updated: Aug 20, 2021 - by
CM Shield
CM Rating
8/10
Star
User Rating
/10
Casino Status
Grey Zone
Accepted
Hello Casino logo
CM Rating
8/10
Hello Casino logo
Hello Casino: 100% up to £100 + 25 Bonus Spins Welcome Bonus (UK) T&C's

New players only. One offer per player. Min Dep £10. Max bonus bet £5. 1st Dep offer is 100% up to £100 + 25 Bonus spins on Gonzo’s Quest & Starburst. Spins expire after 10 days, funds after 30 days. Bonus funds separate to Cash. Wager Req of 35x Deposit + Bonus apply. Terms Apply.

CM Rating
8/10
User Rating
/10
Hello Casino Review

"Friendly casino space with an abundance of quality games"

Accepted

Casinomeister's Verdict

Hello Casino is an above-average gambling option for Canadian players. The operator is fully licensed by two leading gambling authorities and provides great safety to all its customers.

It offers a massive range of games with over 1,700 titles. Naturally, most of those games are video slots, but there are also various table games, live casino games, and progressives.

The welcome bonus will give you a nice boost on your first deposit, as well as 50 free spins to use on one of the casino’s popular video slots. However, there are not that many other promotions available.

Payments can be made using several trusted options, although withdrawals can only be requested using four methods. There are weekly withdrawal limits, but these can be extended over time.

Last but not least, they have very professional and responsive live chat and email support that can help out in a time of need.

Rating 8/10

Software

Jurisdiction

Reverse Time

Cashout Time

Weekly Withdrawal Limits

Pros

  • Great welcome bonus
  • A massive collection of games
  • Industry-leading software providers
  • Excellent desktop/mobile site design
  • Live dealer games
  • Progressive jackpots

Cons

  • Not a lot of other promotions
  • Few withdrawal methods
  • Weekly withdrawal limits

Overview

Before we started writing this Hello Casino review, we browsed the casino’s website for quite some time, trying to see how the platform behaves and whether its design is intuitive and easy to navigate. It’s fair to say that we were satisfied with what we saw.

Hello Casino doesn’t overwhelm its visitors with an aggressive “in your face” style, unlike many of its competitors. Instead, the website looks very minimalistic, containing just a few promotional banners, a bar with all game categories, and a few dozen of the most popular games. From there, everything you wish to find will be only a few clicks away, including website and promo terms, customer support details, and more.

There is an abundance of games. So many, in fact, that we failed to count them all and come up with an exact number, as the page with all the games just kept loading more and more titles. However, some estimate is that there are around 1,700 casino games on the site. We immediately spotted some popular titles, while the Provider section lists around 100 different gaming studios, from industry giants to up-and-coming software developers. The full list of providers is the following: Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Aristocrat, Leander Games, Thunderkick, Adoptit Publishing, AGS, Ainsworth Gaming Technology, Asylum Labs, Big Time Gaming, Blueprint Gaming, Barcrest Games, Betdigital, BlaBlaBla Studios, Bally, Bulletproof Games, Crazy Tooth Studio, Chance Interactive, Core Gaming, Cayetano Gaming, Concept Gaming, Elk Studios, Endemol Games, Eyecon, Electric Elephant, Foxium, Fantasma Games, Fuga Gaming, Felt Gaming, Games Warehouse, GreenTube, The Games Company, Games Lab, Hacksaw Gaming, High5Games, Inspired, Iron Dog Studios, IGT (WagerWorks), Just For The Win, Kalamba Games, Lightning Box, Live 5 Gaming, Merkur Gaming, MetaGU, Magic Dreams, Multicommerce Game Studio, Nolimit City, Northern Lights Gaming, Old Skool Studios, Probability, Playson, Play’n GO, Push Gaming, Pirates Gold Studios, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Reel Time Gaming, ReelNRG Gaming, Reflex Gaming, Red7 Mobile, SG Gaming, Shuffle Master, Spike Games, Storm Gaming, Spieldev, Skillzzgaming, Sigma Games, Stakelogic, Slingo, Skywind Group, Snowborn Games, Side City Studios, Sthlm Gaming, Seven Deuce Gaming, Touchstone Games, WMS, Wild Streak Gaming, Wazdan, YoloPlay.

The casino is not so abundant when it comes to promotions, though. There is a nice welcome bonus in the form of a deposit match and free spins, but the only other promotions include one weekly reward and a loyalty program.

Hello Casino is a legit gambling site. It is managed by White Hat Gaming Limited and is licensed by the UK Gambling Commission and the Malta Gaming Authority.

Bonuses and Promotions

The welcome bonus in Hello Casino consists of a hefty match deposit bonus and a bunch of free spins. Apart from that, players can take advantage of a single weekly bonus and various other promotions available through the casino’s loyalty scheme. Here are the details.

Welcome Bonus Spins and Match Deposit

As a new player in Hello Casino, you’ll get a chance to match your initial deposit and receive up to C$500 in bonus funds, as well as 50 free spins on your first three deposits:

  • 1st deposit: 100% bonus up to C$100 + 25 free spins on Immortal Romance;
  • 2nd deposit: 50% bonus up to C$250;
  • 3rd deposit: 50% bonus up to C$150 + free spins on Immortal Romance.

This offer is only available to new customers.

There may also be

The minimum deposit is C$10 and the maximum bet is C$5 while the bonus is active. The wagering requirements are 35x, accounting for both the bonus funds and free spins winnings. The bonus money will expire after 30 days, and you must use the free spins within ten days. Note that you won’t be eligible to unlock these funds if you complete a deposit using Neteller or Skrill.

Norwegian players can find 100% up to NOK 1,000 1st Deposit Welcome Bonus, with 25 Bonus Spins on “Asgardian Stones” or “Bloodsuckers 2”

Finnish players can enjoy 100% up to €100 + 25 Bonus Spins on “Asgardian Stones” or “Bloodsuckers 2” welcome bonus, while customers from the UK have the similar one offered as a welcome – 100% up to £100 + 25 Bonus Spins, but 25 spins will be given on “Gonzo’s Quest” and “Starburst.

No Deposit Bonus and Free Spins

You won’t get a no deposit bonus in Hello Casino, but there is a weekly promotion called Sensational Sundays through which you can bump up your bankroll. Namely, every first deposit you make on Sundays will come with a 30% match bonus up to C$100.

The minimum deposit is C$10, and the wagering requirements are 35x. While you can use this bonus on all casino games, table games will only contribute 10% to the wagering requirements.

VIP and Loyalty Programs

Hello Casino values its loyal customers, which becomes more than evident upon looking at its loyalty program. As soon as you make your first deposit, you’ll get 500 loyalty points. From then on, you will earn points on every C$10 wager, and the number of points you earn will depend on the type of game (slots play earns 2 points, blackjack play earns 0.5 points, roulette play earns 0.25 points, etc.).

Every 1,000 loyalty points you collect can be redeemed for C$5 worth of bonus money. The bonus funds have wagering requirements of 35x and must be used within three days of claiming the offer.

Banking and Payment Options

There are several safe and trusted payment methods that you can use to fund your account, including Visa, Mastercard, Trustly, Sofort, Paysafecard, PayPal, Interac, MuchBetter, Skrill, Neteller, Neosurf and bank wire. All deposit methods have a minimum limit of C$10. Remember that deposits made via Skrill and Neteller won’t count towards claiming the cash bonus and free spins.

All deposits are completed instantly, except for bank wires, for which the transaction times are dependent on the bank.

Withdrawal Speed

The withdrawal methods include Visa, Skrill, Neteller, and wire transfer. The minimum withdrawals are C$10 for all methods. The maximum weekly withdrawal limit is C$12,500, although players might extend that limit by taking part in the casino’s loyalty scheme.

All withdrawal requests will be pending for 24 to 48 hours, after which you can expect your winnings to reach your account safely within a few hours or days, depending on the chosen method. Visa, Skrill, and Neteller withdrawals usually arrive very quickly, while bank wire transactions might take up to a week or even more in some extreme cases.

Website Experience and Features

Desktop and Mobile Gaming

The desktop and mobile sites are expertly designed, resulting in a great user experience. Everything looks very snappy, from the Hello Casino logo to its fast-loading pages.

Unfortunately, they have yet to release a mobile app, although the mobile site looks just as good and features most of the games found on the desktop site.

Searching for games is made easy by a list of categories and a search bar that you can find right at the homepage. Clicking on the icon in the top left will open a menu consisting of pages for promotions, banking, VIP program, and support. This is where you can also find language settings and translate the website into six different languages.

Unique Features

Hello Casino doesn’t stand out much from its competition. We couldn’t find any unique games, promotions, or features that make the casino special in any way.

The casino takes everything worthwhile from its competitors and mashes it into a single gambling space, from its versatile game library to outstanding promotions.

KYC

As an operator licensed by the UKGC and MGA, they must comply with specific rules regarding its customers’ safety and make sure that all players visiting the website are legally allowed to do so. This is why the casino may ask you to provide some additional identification documents while registering and completing payments, including government-issued IDs and bank statements.

Responsible Gambling

Hello Casino values the fight against gambling addiction, which is why it’s connected to several problem gambling prevention services, such as GamCare, Gambling Therapy, and BetBlocker.

About the Team and History

Hello Casino was established in 2014 by White Hat Gaming, a company known for operating several high-end online casino platforms. The casino owns licences from the UK Gambling Commission and the Malta Gaming Authority and is most popular in European markets, although it accepts players around the globe.

They are a relatively new online casino in comparison to the more established brands.

Over the last several years, they have attracted more and more customers thanks to its increasing collection of games and competitive bonuses and is now one of the most reputable gambling sites in the world. The projected annual revenue of the casino is estimated at C$5 million.

Complaints and Track Record

The great news is that we struggled to find any negative feedback on Hello Casino. Players are usually satisfied with the treatment they receive on the website, claiming to have gotten their bonuses and completed payments with ease while enjoying fair games. Some complaints merely reflect parts the casino can improve on, like lowering its wagering requirements and offering more cash bonuses and free spins.

Customer Support

Clicking the icon in the bottom left corner will open a live chat box where you contact the casino’s agents and ask them any questions regarding the use of the website, unlocking of bonuses or the processing of payments. The typical response is 30-60 seconds, which is pretty quick.

As an alternative, you can send an email to support@hellocasino.com. The operator currently doesn’t have phone support.

Hello’s support team is multilingual and available in English, German, French, Finnish, Norwegian, Portuguese and Spanish languages!

 

Bonuses

Deposit & Withdrawal

Accepted currencies:
ARS CAD CLP EUR GBP NOK NZD PEN SEK USD
Deposit Methods:
Bank Wire Interac MasterCard MC Much Better Neosurf Neteller Paypal paysafecard Skrill Sofort Trustly Visa
Withdrawal Methods:
Bank Wire Interac MC Netteller Paypal Skrill Trustly Visa
Cashout time
24 hrs
Reverse time
24 hrs
Weekend Cashouts
Yes
Payout Limits
5000eur or currency equivalent monthly. No limits for UK players
Lock Withdrawals
No

Games & Software

With over 3,000 games to choose from, Hello Casino is one of the most equipped online casino platforms around. Not only are there plenty of games on the site, but they all come from top industry providers.

Here are some of the game categories that you can find, together with a name of a few of the most prominent providers.

Game Providers

As mentioned, there are games from 100 different software providers. Some of the providers you may have heard of include Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Aristocrat, Leander Games, Thunderkick, Adoptit Publishing, AGS, Ainsworth Gaming Technology, Asylum Labs, Big Time Gaming, Blueprint Gaming, Barcrest Games, Betdigital, BlaBlaBla Studios, Bally, Bulletproof Games, Crazy Tooth Studio, Chance Interactive, Core Gaming, Cayetano Gaming, Concept Gaming, Elk Studios, Endemol Games, Eyecon, Electric Elephant, Foxium, Fantasma Games, Fuga Gaming, Felt Gaming, Games Warehouse, GreenTube, The Games Company, Games Lab, Hacksaw Gaming, High5Games, Inspired, Iron Dog Studios, IGT (WagerWorks), Just For The Win, Kalamba Games, Lightning Box, Live 5 Gaming, Merkur Gaming, MetaGU, Magic Dreams, Multicommerce Game Studio, Nolimit City, Northern Lights Gaming, Old Skool Studios, Probability, Playson, Play’n GO, Push Gaming, Pirates Gold Studios, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Reel Time Gaming, ReelNRG Gaming, Reflex Gaming, Red7 Mobile, SG Gaming, Shuffle Master, Spike Games, Storm Gaming, Spieldev, Skillzzgaming, Sigma Games, Stakelogic, Slingo, Skywind Group, Snowborn Games, Side City Studios, Sthlm Gaming, Seven Deuce Gaming, Touchstone Games, WMS, Wild Streak Gaming, Wazdan, YoloPlay

Slots

As expected, slots make up for the majority of games. At the top of the list, you’ll find plenty of well-known titles like Starburst Extreme, Book of Dead, Legacy of Dead, Wolf Gold, Jurassic Park, and Immortal Romance, the last of which is tied to the casino’s free spins bonus.

The casino is also known for having an extensive collection of slots that feature BTG’s famous Megaways engine. Some of the most popular Megaways slots you can find include Legend of Cleopatra, Gonzo’s Quest, Twin Spin, Great Rhino, Dazzle Me, Buffalo King, Black Gold 2, and Shamrock Holmes.

Live Dealer

There are more than 30 live games on the website, including roulette, blackjack, baccarat, craps, Dragon Tiger, Sic Bo, Andar Bahar, and live casino. Additionally, you can find a few gameshows powered by Evolution and Pragmatic Play, such as Crazy Time, Monopoly Live, Gonzo’s Treasure Hunt, Mega Ball, Dream Catcher, and Dead or No Deal.

Roulette

There are a few RNG roulette games, including American, French, and European variations. Some special roulette games include First Person Roulette, Lightning Roulette, Roulette Advanced, Roulette 2x, and Roulette 5x.

Blackjack

Blackjack is the most commonly seen table game on the website, coming in as many as 18 different variations. Some interesting blackjack games you may run into include 21+3, 6 in 1, Perfect Pairs, Suit ‘Em Up, and First Person Blackjack, to name a few. Of course, you’ll still find classic blackjack games with standard rules in both live and RNG form.

Video Poker and Other Table Games

Hello Casino is not that versatile when it comes to poker. There are only several Hold’em poker variants, together with two games — All Aces Poker and Jacks or Better.

As for other games, you’ll find baccarat, craps, sic bo, dragon tiger, and a variety of dice games and scratchcards.

Progressive Jackpots

A thing that probably impressed us most while writing up this Hello Casino review was that the casino features nearly 50 progressive jackpot video slots. Some of these will give you the opportunity to win millions of dollars, and others, while not that rewarding, still commonly have 5- and 6-figure prizes that you can win with a single spin.

Out of the most popular progressive titles, we could single out Immortal Romance, Fortunium Gold, Sisters of Oz, Reel King Mega, Imperial Riches, Divine Fortune, Mega Joker, and Fruit Fiesta.

Hello Casino Software Providers

Ainsworth
Aristocrat
Barcrest
Betdigital
Betsoft Gaming
Bla Bla Bla Studios
Cayetano Gaming
Chance Interactive
Concept Gaming
Core Gaming
Endemol
Eyecon
Ezugi
Fantasma
Felt Gaming
Foxium
Games Lab
Games Warehouse
Greentube
High 5 Games
Iron Dog Studio
Just For The Win
Kalamba Games
Merkur Gaming
NYX
Northern Lights Gaming
Old Skool Studios
Playson
Probability
Push Gaming
Rabcat
Realistic Games
Red7
Reel Time Gaming
ReelNRG
Relax Gaming
Shuffle Master
Side City Studios
Sigma Games
Skillzz Gaming
StakeLogic
YoloPlay

User Comments and Experiences