Bet365 Casino Review
A solid casino with GREAT sports betting + poker facilities
By Casinomeister, Last updated Dec 6, 2023
Casinomeister's Verdict
Bet365 is pretty damn good. They were shortlisted by our members as Best Casino 2022. And as you would have guessed – Bet365 is upstanding and rarely has any player complaints. I would recommend this casino to my best of friends.
Is Bet365 Legit?
Bet365 is a legit casino with a long track record and an outstanding customer service experience. Our player rating system below lets you see how our forum users have evaluated this casino.
Solid as a Rock
First Impression
Bet365 was listed in Casinomeister’s Accredited section from December 2007 until August 2016. During this time, they had done a pretty good job taking care of their players and providing punters with a wide array of gambling platforms, including eligible casino games, sports betting, live dealer games, and poker room, (mentioned in my Bluff Magazine article “Sex in an Ice Cube”: Bet365 Poker).
They were removed from our accredited list for a short period. The company had grown in the number of players but was short-staffed and not handling player issues. We have worked that out since, and they are now once again on our accredited as a strong and reliable brand.
Over the years, we’ve seen them grow from a run-of-the-mill Playtech casino to a casino with various software providers and gaming platforms. Truly an impressive feat.
Bet365 is primarily a European-facing gaming company licensed by the UKGC ( UK gambling commission) and Gibraltar. They are a privately held company and have a very solid reputation. Keep reading our Bet365 Casino review to learn more about the site and what they offer!
Pros
Good customer service
Wide range of games and gaming platforms
Many languages supported
Many currencies accepted
Cons
Limited video poker
No locking withdrawals
Top 5 casinos 
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First look
Bonuses and Promotions
Like any online casino, Bet365 Casino offers a variety of new and existing promotions to its players – new and existing – and below, we’ll be looking at what you can expect from the casino.
Welcome Offer
The main welcome bonus offer at Bet365 Casino isn’t overly generous, but it’s not the worst we’ve ever seen. They offer a 100% matched deposit bonus of up to EUR100.
It’s pretty much as simple as that, but naturally, terms and conditions are attached to the new-player deposit bonus. Firstly, the minimum deposit required to claim the bonus is EUR10. There aren’t any maximum cashout limits, although the bonus funds need to clear wagering requirements of 30X within 30 days of the bonus being issued.
It’s also a parachute bonus – a non-sticky bonus – so you play with your cash balance first. This means you’re not subject to any bonus terms and conditions while using your cash balance, and you can withdraw your funds anytime. Once you dip into your bonus balance, the terms come into play. Other terms apply, and game/payment method restrictions apply, too, so always make sure to read the full terms before claiming the offer for yourself.
between £5 and £10
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No code required
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No-Deposit & Free Spins Offers
At the time of writing, Bet365 Casino doesn’t currently offer a no-deposit bonus or free spins promotion to new customers. If this changes, we’ll update this review accordingly.
VIP and Loyalty Programs
It doesn’t appear as though Bet365 Casino offers any VIP scheme or Loyalty Program. This came as a little unusual to us since most online casino sites offer some form of loyalty scheme, but it should be noted that Bet365 Casino does tend to run quite regular promotions, and you’ll find details of these on the main Bet365 website on the “Offers” page.
Sign up screenshots
BANKING AND PAYMENT METHODS
Bet365 offers a wide variety of payment methods for you to use, although the payment methods which will be available to you depend on where around the world you’re located. In Canada, for example, you can make deposits and withdrawals using debit and credit cards, including VISA, MasterCard, and Maestro, along with EWallets and prepaid voucher schemes like InstaDebit and Paysafecard.
Other deposit methods include iDebit, Click-to-Pay, and Bank Wire; you can view the full range of deposit methods available from the “Banking” section of the Bet365 website.
The minimum deposit in CAD is $10 for debit and credit cards, Paysafecard and Instadebit. Simultaneously, all other banking options have a min deposit of $20, bar Bank Wire which has a minimum deposit limit of $75. All methods are instant, except for a Bank Wire, which takes 2-10 banking days. Bet365 does not charge any fees when you make a deposit.
Bet365 Withdrawal Speed
When it comes to withdrawals, Bet365 Casino offers a wide variety of withdrawal methods. In fact, you can use all of the above-mentioned popular payment methods aside from Paysafecard and Click-to-Pay. All withdrawals are free, and Instadebit and iDebit are processed within 24 hours. Withdrawals made back to debit and credit cards take between 1-5 working days, while Bank Wire withdrawals take 2-10 banking days.
The minimum withdrawal varies between $10 and $50, and the maximum withdrawal limit is $40,000 for debit and credit cards, $50,000 for Bank Wires, $20,000 for Instadebit, and $9,999,00 for iDebit.
See Related: Bet365 Withdrawal Times Article.
Average Based on 1 real users
Responsible Gaming
Bet365 Casino urges all who play and bet at their site to gamble responsibly, and they back this up by offering all players several responsible gambling tools. One of the main responsible gambling tools available at the site is the deposit limit which lets you limit how much money you deposit on a daily, weekly, or monthly basis.
The gambling site also offers a time-out function for those who want to take a short break from gambling (closing your account for up to 6 weeks) and a self-exclusion feature that can block access to your account for between 6 months and 5 years.
Customer Support
Bet365 Casino offers a fantastic help centre, allowing you to get in touch with the customer support team 24 hours a day, 7 days a week. The easiest way of reaching the Bet365 Casino customer support team is using the live chat function, which allows you to be immediately connected with a customer service team member in seconds. If you’d like to use it, please visit the help centre, where you’ll then see an option to start a new live chat conversation.
Alternatively, Bet365 Casino also provides email and phone support, and again, if you’d like to use either of these, please visit the help centre. There, you will also discover a range of new and updated FAQs, showing you how to use the website, how to access support, how to play certain games. And it even shows you everything you need to know about making deposits and withdrawals! It’s one of the most comprehensive FAQs we’ve seen, and the website ensures your experience at the website will be as smooth and hassle-free as possible.
KYC
As Bet365 Casino is licensed in the United Kingdom and Malta, so they must perform Know Your Customer (KYC) checks on their players. This means that, at some point, you’re likely to be asked to provide documentation that proves your identity and address. You can upload the required documents directly from the “Know Your Customer” section in the Member’s area of your player account.
When we asked Bet365 Casino how long it takes them to process KYC documents, they told us: “Occasionally, due to high volumes, there may be a delay in reviewing any documents sent in by email. Please rest assured that we will review the documents as soon as possible.”
It may seem like an annoying hassle, but bear in mind it’s not Bet365 Casino choosing to do this; it’s just something that their regulators require.
Website Experience and Features
The Bet365 Casino site is well-designed and well-made. Players will find it easy to use and easy-to-navigate; it gives off a modern, new vibe, and we’re impressed with how the site offers so many games while ensuring loading times are kept to a minimum.
Bet365 also has a mobile casino which comes in an app format that can be downloaded on most iOS and Android devices. The mobile casino is available free of charge, and it offers players access to a huge range of online games; placing a bet through the mobile casino is easy, thanks to the new and modern build of the app, and it’s well made; we found it to be very fast and responsive.
If you don’t want to download the app, you’ll be pleased to learn that Bet365 Casino is also available through a mobile-optimized version of their site. You need to head to Bet365 Casino from your mobile device’s internet browser, and you’ll then be automatically redirected to a mobile-optimized version of the site. You can then log in to your account (or create an account) and access all of the games available on the mobile version of the online casino.
Huge Sports Betting Facilities
Bet365 hardly needs an introduction when it comes to sports betting options. They’re the biggest sports gambling site on the planet, offering an insane number of online betting markets to players.
The online sportsbook at Bet365 is easy to use and easy to navigate. It employs a very user-friendly user interface, so finding selections and placing a bet is simple, straightforward, and hassle-free.
You can bet on virtually anything, from Soccer, American Football, and Rugby Union to WWE, Motorsports, and Politics, and it’s undoubtedly among the best sportsbooks on the planet with fantastic live betting facilities on offer, too.
Brand games
Providers
Bet365 Casino offers a huge variety of games – one of the best from a big bookmaker – and you’ll find hundreds of games to choose from. Under the “Casino” tab, most of the games available are from Playtech.
Head to the “Games” tab, and you’ll see casino games and video slots from a wide variety of software providers, including Play’n Go, NetEnt, Big Time Gaming, Yggdrasil, Blueprint Gaming, and more. The games available at Bet365 for you can vary depending on your country, and you may find different games on offer depending on where you access the Bet365 website.
Slots
Like many of the biggest online casinos, Bet365 Casino focuses heavily on video slots, and they offer a great selection of slot games for you to take advantage of. For example, load up the main screen within the “Games” tab, and you’ll find some online casino games, with Play’n Go’s Book of Dead showing as the site’s most popular.
This iconic slot machine from Play’n Go copies Novomatic’s Book of Ra Deluxe format but presents it nicely and neatly. The game’s main attraction lies within the bonus round, where a specialist is randomly chosen to “expand.” If the Explorer symbol is chosen and you land one of him on each of the five reels, you’ll win cash prizes of a whopping 5,000X your bet – so you can see why it’s so popular with players!
Danger High Voltage is another popular slot game at Bet365 Casino, and this game from Big Time Gaming is themed around the hit song of the same name. The game boasts two different bonuses and features that you can choose from, including a sticky wild free games round and another where wins can be multiplied by up to 66X!
While we were writing this review, we saw some other popular games offered, including Book of Horus, Wild Fury Jackpots, Untamed Bison, Crystal Stacks, The Green Knight, Big Money Frenzy, Underground Apocalypse, Alcatraz, and House of Doom 2: The Crypt.
Live Casino
Playtech powers Bet365 Casino’s live dealer casino, and it’s accessed by clicking the “Live Casino” button on the topmost navigation menu. Inside, you’ll find a huge selection of live casino games for you to enjoy, including classics like Live Roulette, Casino Hold’em Live, and Baccarat Live, along with more unusual games like Spin a Win, Sic Bo, Casino Stud Poker Live, and Spread-a-Bet Live.
We like how all of the live games at Bet365 Casino can be played at low stakes – some games allow you to wager as little as $0.10 – which ensures that those on all budgets can enjoy the action, regardless of their account balance or budget.
Roulette
No online gambling website would be complete without a solid selection of Roulette games, and Playtech and Bet365 don’t disappoint. There are tons of Roulette games you can play, with many tables available, with both high and low bet limits.
Some of the Roulette games you’ll find include Classic Roulette, Spread Bet Roulette, Age of the Gods Roulette, Premium European Roulette, and Quantum Roulette Instant Play version.
All of these games, which, by the way, are powered by Playtech software, can be found under the “Table Games” tab on the game navigation menu.
Blackjack
Head into the “Card Games” tab on the game navigation menu and find a selection of Blackjack games. While Bet365 Casino doesn’t offer as many Blackjack games as other online gambling websites, the range of Blackjack games they do have available should be sufficient for the vast majority of players, and, again, all the Blackjack games are powered by Playtech software.
Playtech offers a great selection of Blackjack games, and you’ll be able to play titles, including Premium Blackjack, Classic Blackjack, All Bets Blackjack, Free Chip Blackjack, Lucky Lucky Blackjack, and Cashback Blackjack.
Many of these Blackjack tables feature low minimum bet limits, and thanks to how Playtech developers create their software and games, they all run really quickly, with a new and modern look on all games.
Table Games and Video Poker
When it comes to other casino table games, Bet365 Casino doesn’t offer the biggest selection in the world. Still, you will find several poker-inspired games from Playtech, and the software allows you to enjoy titles that include Premium Baccarat, Sic Bo, and Stud Poker.
The Video Poker offering at Bet365 Casino is limited. While we’d like to see more video poker games available, they cover the basics, and you’ll find Aces and Faces Multi-Hand Poker, Deuces Wild Multi-Hand Poker, and Jacks or Better Multi-Hand Poker on offer.
All of the Video Poker machines available are made by Playtech, although, in the future, we’d like to see more Video Poker titles added, as it’s a game many players go in search of when choosing a new online casino.
Progressive Jackpots
Under the “Jackpots” tab, you’ll find a healthy selection of jackpot slots to enjoy, all of which are provided by Playtech. These jackpot slots allow you to play classic slots while having the chance of winning million-dollar jackpots, and below, we look at some of the most popular progressive jackpot slots.
Age of the Gods is one of the most iconic slots Playtech has ever made, and this progressive jackpot game has now seen some off-shoots/sequels made out of it. It’s renowned for its big jackpots, and at the time of writing, the jackpot stands at a whopping $501,000!
Other Playtech progressive jackpot slots on offer at Bet365 Casino include Kingdom’s Rise: Shadow Queen, Joker Hot Reels, Age of the Gods: Book of Oracle, Leprechaun’s Luck, Pharaoh’s Treasure Deluxe, and Gem Splash: Rainbows Gift.
About the Team and History
Bet365 Casino is one of the biggest online gambling websites on the planet and was founded in 2000 by Denise Coates and her brother, John Coates. Bet365 is based in Stoke-on-Trent in England, and offers various online gambling products, including a casino, a sportsbook, a poker client, and bingo games.
The casino is well-licensed; Bet365 Casino holds a license with the United Kingdom Gambling Commission and the Malta Gaming Authority (among others), which allows them to accept players from all over the world.
Complaints and Track Record
Bet365 Casino has a solid track record here at Casinomeister. They’re an Accredited Casino, meaning they’ve proven themselves time and time again to treat players fairly and deal with any issues quickly.
While there have been issues in the past, they’ve all been resolved, and a quick look around the web shows that most sites hold a similar opinion; Bet365 is incredibly trustworthy, reputable, and reliable, so please visit their website to see for yourself how serious and reputable they are.
Casino Facts
| Founded | 2001 |
| Accredited at Casinomeister | Yes |
| Jurisdictions | UKGC, Gibraltar, iGaming Ontario |
| Affiliate program | Bet365 Affiliates |
| Is this casino certified at Casinomeister | No |
| Payout time | 24 hrs |
| Reverse time | 24 hrs |
| Payout limits | Limits vary depending on cashout method |
| Weekend payouts | Yes |
| Locks withdrawals | No |
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
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