21Bets.io Review
Crypto-friendly casino with a nice range of games
Casinomeister's Verdict
Although a freshly launched platform, 21Bets.io online casino is already stocked with 9000+ games. They’ve also rolled out a fair amount of bonuses, though the majority is geared towards sports betting enthusiasts. You also won’t have to worry about sketchy business here since their licensing adds to their credibility.
Where they miss the mark, however, is customer support. Despite the claim that they’re available at all times, good luck getting a hold of them. Also, their VIP program is more talk than action — there’s no clarity on how to join or what perks you’ll get.
As long as these issues aren’t a deal-breaker for you, there’s a lot to enjoy at 21Bets.io.
Check out the rest of the 21Bets.io Casino Review, and don’t forget to chime in with your thoughts on the forum if you decide to give it a go.
A decent set of bonuses to grab
From the desk of Max Drayman
21Bets.io appears to be a relatively new addition to the Famagousta B.V. group with a Kahnawake Gaming Commission license. Of the eight other casinos in the group, we’ve had only three complaints over the past several years — all turned out to be either player error or the complainant went AWOL, and the case had to be closed. That’s a fairly clean record and speaks well for this new addition to the Famagousta group.
First Impression
21Bets.io is a part of Famagousta B.V. portfolio, a company behind nine more platforms, including Stakewin and Nalu Casino. The casino opened its door in 2023, and operates under a Kahnawake-issued license — definitely a plus, given they don’t cut corners when it comes to player protection.
The platform is equipped with a wide range of payment options, from Visa and Mastercard to EWallets and crypto, while their game lineup stands up well too, with a decent slot collection, live dealer games, and sports betting.
Yet, this is just a mere preview of 21Bets.io online casino, and we at Casinomeister prefer going all-in for the full story. This is the standard we set, always in line with our casino reviews methodology.
Let’s now pull back the curtain and see what 21Bets.io Casino is all about.
Pros
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Rock-solid licensing
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Strong mix of games
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Crypto and fiat payment methods accepted
Cons
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Restricted for UK and US players
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Customer support isn’t available at all times
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First look
BONUSES AND PROMOTIONS
21Bets.io online casino seems to be more geared toward sportsbook bonuses, but they still offer a decent welcome, reload, and crypto bonus for all-things casino enthusiasts.
Let’s break down their 21Bets.io casino bonuses and promotions and see what stands out.
Welcome Bonus
New players at 21Bets.io Casino can claim a 120% welcome bonus of up to €600. The minimum deposit required to trigger the bonus is €30, while the wagering requirement is 45x bonus + deposit, and you’ve got 30 days to meet this condition. This one’s a bit on the higher end compared to the industry standards, especially if you’re playing with low stakes.
Also, as you’d expect, slots contribute the full 100% to the wagering requirement, while virtual and lucky games count for 50%, and table games only 20%. Some games, such as video poker games, roulette, blackjack, Dead or Alive, Treasure Island, and several others do not contribute to the wagering requirement at all.
Our advice, having claimed more bonuses than we can count, is to always read the fine print carefully to know exactly what you’re signing up for.
No-Deposit & Free Spins Offers
So far, 21Bets.io is yet to roll out no-deposit bonuses and no-deposit free spins to their players. If they flip the switch and throw in any such promo, we’ll update this review ASAP.
VIP and Loyalty Programs
At a first glance, 21Bets.io online casino doesn’t seem to be rewarding players for sticking around. Their website doesn’t mention a thing about VIP or Loyalty programs, except in the Terms and Conditions section. It basically says that if you have a higher VIP level, you might be able to withdraw a bigger amount than the usual max limit. But what you need to do to achieve this ‘higher status’ is up in the air.
To make sure we’ve got our facts straight, we did, in fact, reach out to customer support. What they’ve told us is that there is a VIP program, but the whole thing’s unclear. They didn’t tell us how to qualify or what you stand to gain. From everything we’ve seen, this ‘VIP program’ seems like a euphemism for ‘we’re dangling a carrot on a stick.’
Banking & Payment Methods
The selection of payment methods at 21Bets.io casino is as diverse as it gets. You can go with traditional options like Visa, MasterCard, and bank transfers or use e-wallets like Skrill and MiFinity. Although they’re not a crypto casino exclusively, if you’re into crypto, they’ve got you covered with Jeton Cash, Bitcoin, Litecoin, Ethereum, and more.
The minimum deposit threshold varies between €10 and €25, depending on the option you go for. The minimum withdrawal, on the other hand, is on the higher end — €100.
Withdrawal Speed
Generally speaking, you’ll be able to withdraw your winnings using the same method you’ve used to make a deposit. The only cases that break the mold are Visa, Mastercard, paysafecard, and LuxonPay. Keep in mind, though, that this may differ depending on your location.
But as we’ve seen time and time again, withdrawing your winnings comes with a few hoops to jump through.
For starters, if you’ve made just one deposit before trying to withdraw, you won’t be able to cash out more than 15x of your initial deposit amount. If you try to do so, you’ll probably see your winnings disappear into the thin air.
Also, the maximum amount you’ll be able to withdraw per transaction is capped at €500 — pretty conservative if you asked us. The maximum amount you can withdraw per month is limited to €7000.
Once you’re ready to withdraw, you can expect to wait up to 72 hours for your withdrawal to be processed. From then on, it depends on your payment processor when you’ll see your winnings in your account. All things considered, you’ll need to be patient.
Responsible Gaming
If a casino’s responsible gaming tools are MIA, it’s hard to take them seriously. Also, when it comes to their casino rating score, they don’t exactly break any records. Luckily, 21Bets.io online casino takes a no-nonsense approach to responsible gaming. They’ve got a bunch of resources, a questionnaire, and options for time-outs and deposit limits. You can easily set these up yourself in your profile settings. Yet, you can only opt for a one, three, or five-day time out. To take a longer break from gambling, you’ll have to reach out to their customer support. Not exactly ideal.
Customer Support at 21Bets.io
Reaching out to customer support at 21Bets.io online casino feels like playing hide and seek. We can all take a wild guess at who’s the one doing the seeking.
Their FAQ section states that customer support is available via live chat ‘every day 24/7’, but over the course of a week, we could only get hold of them once. There’s also an email, but don’t let your hopes get too comfortable with this option, either. You’ll wait for the response anywhere from 24 hours to several days.
Once you finally break through the silence, you’ll be met by staff happy to help. But, given the waiting game, this just leaves a bad taste in the mouth, despite the politeness.
KYC
21Bets.io states that you’ll be required to confirm your identity before you begin any gambling activities — which follows the recommended practices set by the Kahnawake licensing authority. But players are given 30 days to complete the account verification process, and in the meantime, they will be allowed to gamble. At least, that’s how things played out when we gave the platform a go.
What’s for sure is that you won’t be able to withdraw any cash unless you’ve confirmed your identity and provided them with your ID, passport, or driver’s license and proof of address.
21Bets.io Casino Experience and Features
Right from the get-go, 21Bets.io online casino hits you with a vibrant and visually engaging layout. Players used to dark, easy-on-the-eyes themes may not be over the moon, but finding your way around 21Bets website is still pretty intuitive and straightforward.
There aren’t any features we haven’t seen elsewhere, but their game filtering works pretty well, so at least you won’t waste a good deal of time tracking down your top picks.
They still haven’t rolled out a standalone app, but at this point, it doesn’t seem like it’s lacking since all the games we’ve tried out load pretty smoothly from the mobile browser.
Brand games
Game Providers
21Bets partnered with 40+ game providers, including pioneer names such as Microgaming, Pragmatic Play, Evolution, Yggdrasil, but also newly-minted brands such as BGaming, and Gamzix. Since 21Bets is still a young platform, their library is probably going to become richer over time.
21Bets.io Slots
Slots at 21Bets have their own little corner you’ll see once you head over to their Casino section. That’s where you’ll find 7000+ slots of all sorts, from classic three-reelers such as Wildfire Joker, Lucky 7, and Break Da Bank to video slots, including Wolf Gold and Dead or Alive.
Themed slots enthusiasts, however, would be better off giving the search bar a shot because they won’t find neatly sorted themed games here. It’s not like there aren’t any such slots — you’ll just have to dig a bit to find them.
Live Casino
Live dealer games make up a decent collection of games at 21Bets.io online casino, although we’d like to see live casino titles separated from game shows. They serve up over 600 titles, some powered by the live casino powerhouse Evolution, but you’ll also see Ezugi, Seven Mojos, Medialive, and Vivo games.
They’ve thrown in a great coverage of blackjack and roulette — from European Auto Roulette and Speed Roulette to Power Blackjack and Classic Speed Blackjack.
Game show fans won’t be left hanging either, 21Bets features Evolution’s Mega Ball, Monopoly Live, Sweet Bonanza CandyLand, Crazy Time, and many more.
Table Games
Table games at 21Bets.io online casino are offered along with crash titles. Not sure why they’d lump these two in the same section, since this way they leave both table and crash game fans hunting a bit longer than they’d probably like.
Anyhow, here you’ll find titles such as European Roulette, Plinko, Texas Hold’em, Blackjack Classic, French Roulette, Baccarat Zero Commission, and the like.
Progressive Jackpots
If a jackpot section is what you’re after, don’t hold your breath. There’s no standout jackpot category at 21Bets.io online casino, which could be a turnoff for some players.
We did manage to hunt down titles such as Good Girl Bad Girl, A Night in Paris, It Came From Venus, Mega Glam Life, and Rags to Witches. There’s no trace of the life-changing jackpots such as Mega Moolah and Hall of Gods, though, so if that’s what you’re into, you’ll be better off looking elsewhere.
About the 21Bets.io Team and History
21Bets.io was launched in 2023 by Famagousta B.V., a Curacao-based company licensed by the Kahnawake Gaming Commission (License Number: 00939). Famagousta B.V. has nine other platforms under its name, including SupaCasi Casino, Jupi Casino, and OhMyZino Casino.
Complaints and Track Record
To get the full picture, we always look at the track record and complaints before writing our casino reviews. We took the same route with 21Bets.io, obviously. Turns out, no red flags. This could be chalked up to them being relatively new to the scene, but their sister casinos have a pretty solid track record here at Casinomeister, and that speaks a lot.
Casino Facts
| Founded | 2023 |
| Jurisdictions | Kahnawake |
| Casino representative | |
| Affiliate program | Your Galaxy Partners |
| Is this casino certified at Casinomeister | No |
| Payout Time | 72 hrs |
| Reverse Time | 48 hrs |
| Payout Limits | €7,000 /month |
| Weekend Payouts | Yes |
| Locks Withdrawals | No |
Natasa has been writing and editing for four years, dipping her toes in different industries to polish her craft.
When she’s not quenching her thirst for shaping sentences, Natasa is often seen dissecting online gambling platforms — looking in every nook and cranny to ensure players always know what they’re signing up for before they give a casino a spin.
An introvert by nature, she prefers the quiet company of her cacti, often staring at them to ensure they thrive — just like the content she produces.
