Best Casino Manager of 2019

Best Casino Manager – Lifetime Achievement Award

“Casino Manager” is one of the most challenging jobs in the gaming industry. Loads of players are totally cool. But then they can also be exhausting to deal with – unforgiving, confrontational – and always expecting freebies. Sometimes they’re total newbies who have not a clue about what they are doing – and they need to be hand carried every step of the way. And there are the rude and abusive players (see our fan mail to get an idea about what these folks are all about). One slip-up and your chat sessions or emails are going to be posted in the public fora.

Many managers toss in the towel – they don’t get paid enough for this stuff.

This award goes to Ben who has been with iNetbet, Kudos Casino, and iNetbetEU since the very beginning – 2003. iNetBet was the first RTG casino brought on to the site in 2004 – and the primary reason behind this was how smoothly this casino operation had been going. Now for the past fifteen years, Ben has been in smack-down mode when it comes to casino complaints. All of them were taken care of swiftly and professionally.

From the Desk of Max Drayman – Casinomeister Complaints Manager:

Nobody has handled complaints so professionally for as many years as Ben. He’s a machine, never fails me no matter what shit has hit the fan. Year after year after year. “He’s a good man, and thorough.”

That sums it up. I definitely feel the same way – each and every player issue that Ben has received from us was taken care of in a concise, logical, fair and expedient manner.

Best Casino Manager Historical Awards:

Best Manager of 2018 – Rachel – Trada
Best Manager of 2017 – Daniel – Videoslots
Best Manager of 2016 – Daniel – Videoslots
Best Manager of 2015 – Karolina – Club World Casinos
Best Manager of 2014 – Karolina – Club World Casinos
Best Manager of 2013 – Ben Clems – Guts Casino
Best Manager of 2012 – Redbet Andy – RedBet
Best Manager of 2011 – Pat Harrison – 32Red
Best Manager of 2010 – Pat Harrison – 32Red
Best Manager of 2009 – Enzo – 3Dice
Best Manager of 2008 – Pat Harrison – 32Red
Best Manager of 2007 – Pat Harrison – 32Red
Best Manager of 2006 – Emily Hanson – iNetBet
Best Manager of 2005 – Emily Hanson – iNetBet