MaxD
I started in the online gaming biz in 1998 as a content writer for the late, great WINNERonline.com (aka “WOL”). Those were the Wild West days of the online casino scene when everything we did was a first so “content writer” morphed into whatever the day called for: games reviewer, rules “guru”, casino critic, self-appointed industry watchdog, a “Dear Max” advice column, and finally forum manager (aka “head chaos monkey”). WOL was sold to Cryptologic in 2001 and went through a fairly rapid sequence of management changes resulting in me being made redundant in 2007. I was unemployed for roughly four hours before I joined Casinomeister to aid with, and eventually assume, the complaints department responsibilities. The service then was called “Pitch A Bitch” — “PAB” for short — which Bryan had originally started in 2001, also a first in the business. While the needs of the job were well established the actual process (now called “Player ArBitration”, still “PAB” for short) has evolved considerably over the years as dispute arbitration has grown to become one of the most important and called-upon player-facing functions in the business.
Top 5 casinos
Latest Industry News
Shadow Summoner Elements
The Stockholm based casino game studio Fantasma Games announce the release of their latest game Shadow Summoner Elements
Octoplay goes live with Leo Vegas Group
Octoplay continues its impressive streak of partnerships by joining forces with Leo Vegas Group
Fireworks Megaways™ from BTG
Fireworks Megaways™ is the gloriously explosive new slot from Big Time Gaming
Belatra appoints Andres Troelsen as Commercial Director for Latin America
New Commercial Director for Belatra Games Latin American facing operation
Olympus Wilds from Swintt
The latest slot game release from Swintt revisits the tried and tested mythical Greek theme with Olympus Wilds
Bet-At-Home to get Slots from Swintt
Swintt announces that its full suite of SwinttPremium games will be available on leading German betting platform
Fire Portals from Pragmatic Play
Roaming wilds abound aplenty in Pragmatic Play's latest online slot game Fire Portals
Bragg Gaming issued Peru Licence
Bragg Gaming Group receives approval as an authorised service provider in Peru
BETER LIVE redefines the gaming landscape with a breakthrough
BETER LIVE launches Bet & Get and Tournaments to entertain players while providing operators with high levels of flexibility
AdmiralBet Becomes Latest Operator to Sign with 1X2 Network
1X2 Network proudly welcomes AdmiralBet to its ever-growing list of casino partners
Nolimit City Delivers Retro Chaos with BRICK SNAKE 2000
Nolimit City delivers a blast from the past with BRICK SNAKE 2000
Bonbon Bonanza from Gaming Corps
Free Spins, Mystery symbols and Multipliers of up to 100x bring the big wins
PrideBet Elevates Gaming Experience with Jooba Jackpots Integration
PrideBet introduces Jooba Jackpots gaming platform, to the Ghanaian market
Pragmatic Play solidifies Latin American Foothold with The Factory Gaming
Pragmatic Play partners with The Factory Gaming in Latin America
C8 Secure enters partnership with Corrata
C8 Secure a Continent 8 company, enters partnership with Corrata to deliver mobile endpoint security solution, Mobile Protect