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Pitch a Bitches - 2011: Full-Year Summary

CasinomeisterThis is the summary of complaints received at Casinomeister for January through December 2011.

The forum discussion about this report is located here

The monthy reports are listed here

Complaints can be submitted via here.


Pitch-A-Bitch Summary: January though December 2011
Total Pitch-A-Bitch Cases Submitted 255
  Incomplete (complainant AWOL, case Discarded) 16  
  Duplicate and/or Supplementary PABs 13  
  Transferred to other groups or services 6  
  Casino in the Rogue Pit, “No Can Do” List 20  
  ► subtotal: unprocessable cases 55
   
  Fraudsters: falsified claims or identification, etc 12  
  Closed: complainant AWOL 10  
  Closed: Terms violations, etc 52  
  “One Free Shot” exclusions 7  
  Warning previously issued, No Can Do 8  
  PAB Withdrawn 2  
  Warning issued, site Rogued or Pending Rogue 17  
  ► subtotal: resolution not possible or inappropriate 108
   
  Case Resolved, Complainant paid 61
  ► Total value of Resolved cases = $200,000+ (€145,000+)
   
  Ongoing, Unresolved, etc 21  
  On Hold, etc 10  
  ► subtotal: cases not yet finalized 31
 
Software Provider Totals: Top 10**
  RealTime Gaming 42
  Playtech 36
  Microgaming 28
  Rival Gaming 17
  Net Entertainment 14
  bwin.Party 10
  BetOnSoft 7
  Top Game 6
  Parlay 4
  CTXM 4
** = excludes cases that could not be processed or involved player fraud.

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