Pitch a Bitch |
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| 02 April | VegasRed | Playtech | $2000 in winnings withheld on the grounds that his play, BJ, was excluded. Player had originally been told that BJ play was okay. | Case closed: player continued to play the monies in their account despite being warned that doing so would invalidate their PAB. |
| 05 April | Plum Gaming | Net Entertainment | Withdrawal of 469€ in winnings was 'misplaced' after a site update. | Resolved: player paid in full. |
| 06 April | Pokertime | Microgaming | Player claimed that a $750 withdrawal was withheld without just cause. | Case closed: casino provided evidence that player had been chip-dumping. |
| 07 April | Stryyke | AliQuantum Gaming | Player had 96€ in winnings withheld and his account locked. | Stryyke eventually divulged that the player had been locked out for chip-dumping; the player claimed it was 'all lies' but ended the discussion there. Case closed. |
| 08 April | Casino Club | Boss Media | Player claimed that $50,000 in winnings was being withheld after a 'security check'. | Casino provided conclusive evidence of bot use. Case discarded and player banned. |
| 09 April | Plum Gaming | Net Entertainment | 300€ withdrawal stalled and delayed without explanation. | Resolved: player paid in full. |
| 10 April | Full Tilt Poker | proprietary | Player had $1100 in winnings but the withdrawal software gave her no option to do so. Customer Service did not respond to her inquiries. | After weeks of trying the withdrawal process was suddenly enabled for her again and her transaction was approved: case Resolved. |
| 10 April | Sunset Casino | Boss Media | Player had $4350 in winnings withheld on the grounds that their play was invalid. Player claimed unclear and contradictory Terms. | Casino never responded. Warning issued and Rogue status pending. |
| 12 April | Eurolinx | Microgaming | Casinomeister was asked to adjudicate a case where the player felt they were owed $145,000 and the poker room felt they had a $100,000 claim against the player. | Both parties had valid claims, and both had acted unscrupulously. CM withdrew from the case and removed Eurolinx from the Accredited list. Case closed. |
| 14 April | Betway | Microgaming | Player had a dispute with Betway regarding their playthrough requirements on bonuses and unclear T&Cs. | Eventually a Warning was issued, later withdrawn when the casino joined the forums and began addressing the issue. Ongoing. |
| 14 April | Casino Club | Boss Media | Player's account was frozen. CS continually reported 'technical' issues, 'investigations' etc. | The player was cleared and their account restored: Resolved. |
| 15 April | Jacks N Queens | ??? | An affiliate was asked to invest in an 'exclusive' aff scheme but the coordinator disappeared with the cash. | Discarded: the coordinator was indeed a con artist but the site was long gone, domain deleted, etc. |
| 16 April | Metro Casino | Boss Media | Under previous management the player had been refunded his deposit and his $2374 in winnings deleted. | Case closed: new management made offers but the player was unresponsive. |
| 16 April | Club World Casino | Microgaming | Player reported being barred from accessing their account while a $7500 withdrawal went unpaid. | Turned out the player had opened five or more accounts at the casino in order to get multiple sign-up bonuses: case closed. |
| 16 April | Phoenician Casino | Microgaming | Player reported a locked account without justification or explanation, although their deposit had been returned. | Casino showed that the player had multiple accounts. Case closed and player banned for making false claims in their PAB. |
| 16 April | Davinci's Gold | Rival Gaming | $500 in unpaid winnings, documents sent several times without response, etc. | Resolved: player was promptly paid. |
| 17 April | Galaxi World | I-Gaming Network | Late Nov '07 the player requested a withdrawal, the casino asked for additional documents, the player provided them and never heard from the casino again. | Ongoing: the casino flagged this as a case of potential fraud. The player has since offered to provide whatever documentation the casino requires and the casino is waiting for same. |
| 17 April | Be The Dealer | proprietary | An affiliate was owed $7500+ in commissions, requested a withdrawal, was told it was approved but the money never came. | Resolved: the affiliate was paid in full. |
| 19 April | Club Player Casino | RTG | Player was told that she was an 'Advanced player' and would no longer be eligible for bonuses at the casino. | Player had had several PAB issues over the years and this is a Rogue casino: sorry, Accredited casinos only on subsequent PABs. |
| 19 April | BoDog | proprietary | Player wanted us to have the casino audited. | On Hold: the casino's licensing jurisdiction does not offer such a service. |
| 20 April | Casino Club | Boss Media | A VIP player was not being given the bonus rewards they believed they were entitled to. | Resolved: the casino recalculated the player's play entitlements and awarded the bonus in question. |
| 20 April | Superior Casino | Rival Gaming | Player had $2000 in winnings dating back to early 2007. Casino's new management feels they aren't bound to pay out on this old claim. | Ongoing. |
| 20 April | Plum gaming | Net Entertainment | Player reports that a cashout of 546€ had been ignored for weeks. | Resolved. |
| 20 April | iPlayBingo | Parlay Entertainment | Affiliate reported unpaid referral fees, AWOL 'Network Manager' whom they were told was the only person capable of handling their issue. | A Warning has been issued against iPlayBingo and Rogue status is pending: case is still open. |
| 22 April | All Slots Casino | Microgaming | Long-time casino members report being treated extremely rudely by a Customer Service supervisor. | Ongoing, the casino has not responded to the allegations. |
| 22 April | Betfair | Chartwell Tech | Player reported having tried for six months to withdraw their money but having been caught in a jam between Neteller and Moneybookers with no help from Betfair. | Resolved, player's accounts were reopened and they were free to withdraw as they saw fit. |
| 23 April | Interwetten | Chartwell Tech | Another of the “Cashback Madness" issues. | All Interwetten cases were referred to the Lotteries and Gaming Authority in Malta. |
This is the summary of March's "Pitch a Bitches" - complaints submitted to Casinomeister via here. 
