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9 February 2006 Issue #263 weekly Dear Reader,
It's snowing like hell outside. It's early evening for me, and it's pretty dark. I'm glad I'm in front of a computer screen instead of being on the outside - in the cold. In this issue:
Can't read this newsletter in HTML? Click here (or copy and paste this link into your browser): http://www.casinomeister.com/newsletter.html#skip for the bitchin' online version.
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| WORD FROM THE MEISTER | ||
| CASINO MANAGEMENT 101 | ||
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In light of some of the reoccurring problems that players keep sending to me via "Pitch a Bitch", I've chosen to dedicate this part of the newsletter to "Casino Management 101". This is in anticipation that a manager or two might not only read this, but heed to its principles. Dealing with Players Who Use Bonuses If you offer a player a bonus, and this player meets the wagering requirements - pay her (or him). Please understand, you are not being cheated if a player plays the bonus to the last cent; you are providing that player a unique service - the ability to gamble online. This is your function as a casino, and your mantra should be "Pay the player. Pay the player. Pay the player..." Repeat ad nauseum. Providing gambling activities online may be your function, but with a bit of creativity and ingenuity you can garner loyalty from this player to keep him or her coming back. The house always wins, and if you are going to survive in this highly competitive industry, you need to see this "win" as a long term goal. Keep your players happy, whether you like their style of play or not, and you will receive your just rewards: respect and loyalty. What not to do. Don't lie to the player. Don't let the player play out a bonus, and then deny the player his winnings when he requests it. To tell a player the following is the wrong approach: | ||
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It has been noted that you have not taken part in promotions offered by
xyz Casino and its affiliate casino's in the true spirit as
intended. From your pattern of play at xyz Casino and other
affiliated casino's, it has been noticed that you only generate the sub
minimum wager required in order to be entitled to cash out after
receiving the bonus. On at least one other affiliated casino, you again wagered the sub minimum required in order to be allowed to cash out after receiving the bonus and never returned to this casino to play further. When we plan our promotions, the aim is to reward loyal and regular depositing players with FREE bonuses. Unfortunately, your pattern of play across our affiliated casinos has not shown this intention of becoming a loyal and regular depositing player. As a result, as per our terms and conditions, your initial deposit has been returned to you and all bonuses and winnings have been declared void. | ||
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This is a no go. This gives the casino license to pay whom they want to pay. And to not pay a person who has met the wagering requirements is flat out wrong. I understand and sympathize with casinos which are hammered by bonus players, but if the casino invited them in by offering the bonus then whose fault is that? Casinos who feel victimized need to either review their bonus structure or in the method how these bonuses are handed out. This email should read as follows: | ||
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....Unfortunately, your pattern of play across our
affiliated casinos has not shown this intention of becoming a loyal and
regular depositing player. As a result, as per our terms and conditions, your winnings will be honored, but you will not be given further bonuses unless you can convince us that you will become a loyal player. | ||
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Simple as that. The casino may take a financial hit now and then - but that's just the way it is. Get used to it. Trust is what it's all in this industry, and if players can't trust you, neither can I.
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| HELP SEND A TEENAGER TO IRELAND | ||
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One of our forum members (Gaputernut), is trying to raise money to pay for her daughter's tuition to go to the UK and Ireland next summer. Instead of plunking down this week's casino allocation (you guys are on a budget, aren't you?), how about contributing to this girl's tuition instead? This is the deal: From Gaputernut: My daughter (15 yrs old) has been accepted to go to UK and Ireland next summer for a People to People ambassador program, (for more info go to http://www.studentambassadors.org/). She was nominated by her teachers, and was accepted after an interview process and references from other teachers, she had to prove she would be a good ambassador. This is a once in a lifetime opportunity for her, but the Tuition and costs are high, so we have put together a website to help raise money. If you have a business and would like to have a link on another site, we are selling link space. Each block (75x50) is $5.00, for each block you buy we will post your banner. For example: if you would like a 150x150 banner posted, donate $30.00 and we will put your banner and link on the site. We also have an updates page where we will put a link to your site in the update. We have already gotten a donation, so you can see an example at http://www.ukandirelanddream.com/ If you do not have a website but still want to donate, please do...we will post your name. Once you have made the donation please forward us the email you receive from paypal (or a confirmation number) and your banner and link and we will have it posted within 2 days. We have to fill all the squares to meet the tuition, we have all the details and updates on the web site. http://www.ukandirelanddream.com/ They even had a press release posted here: http://newsroom.eworldwire.com/view_release.php?id=13692 So c'mon and help the kid out! I did. | ||
| GLOBAL PLAYER BLACKJACK TOURNEYS | ||
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Have you checked out Global Player's Discover the World of Blackjack Tournaments For a casino, Tournaments are a good method of promotion. These events should have attractive payouts in order to entice players into the casino. Firstly, let's make this clear: We are not talking about the Blackjack "Tournaments" whereby you have ridiculous wagering requirements - on the contrary, Global-Player offers you real multi-player elimination-style Blackjack Tournaments, similar to those offered in land-based casinos or the World Series of Blackjack. You pay a Tournament entry fee of $10 to $50 and your main goal is to beat the other players seated at your table, to qualify for the next round. Meanwhile, other multiple tables are running concurrently to yours. Why should you play in such an event you ask? The answer is easy: It is much more fun, because you compete against other players and not against the casino. You can even talk to the other players in "chat" as well as the Tournament Support Staff who will supply you with the latest information and offer their assistance. Furthermore, all entry funds are paid out to the Finalists, plus there are bonus prizes on top of that. Meet this challenge and join the GPC Blackjack Tournament community - you are guaranteed to enjoy it! Global-Player, on line since 1999, also offers Sit & Go Blackjack Tournaments available 24/7 and weekly Video Poker Tournaments with 100%+ payouts. A list of GPC promotions for this month can be found on the events calendar. Your choice so choose the one you can trust! http://casinomeister.com/cgi-bin/adcycle1.15/adclick.cgi?gid=5&cid=122&mid=469&id=6 | ||
| CASINOMEISTER TOURNEY AT 32RED POKER!! | ||
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| And now for the humor...... | ||
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Punishment 3 friends - Pepe, Jose and Juan were riding in a car when it was suddenly totaled in a freak accident The 3 soon found themselves facing St. Peter. St. Peter: Welcome to the Pearly Gates, Before I let you in, there is a rule here that you will be given a partner. If you were a good on earth, then expect your partner to be beautiful as a reward. And if you were bad, then you know what to expect as punishment. Pepe was first called by St. Peter and he was given a not so good looking woman. Jose and Juan broke out in laughter. Jose was next called and he was given a female dog as a partner. Pepe and Juan were rolling on the ground laughing. Finally it was Juan's turn and he was given Marilyn Monroe. Pepe and Jose were dumbstruck. They went to St, Peter and complained that how come they got ugly partners and Juan, who was the worst of them is getting the beauty St. Peter replied: Shhh.. Its Marilyn who is being punished! Ha ha ha! Return to Top Complaints? Kudos? Please let me know. Peace | ||
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