Withdrawn: Betway, no response to player issues

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
A player had an issue with the Terms & Conditions and came to us for assistance. After over a month of trying get a response from them -- in fact they simply deleted without reading the emails I sent them -- they've earned themselves a nice new Casinomeister Warning:

Proceed with caution with Betway: if you have a complaint the chances are they'll completely ignore you.
 
The player posted on the forums -- Betway deceit -- and Betway is now a member here, user name 'betway support', and dealing with these issues so the Warning no longer applies.
 
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