All right, before people say "I told you so", about this Costa Rican Sportsbook, let me just say that I have had a lot of very fast, no hassle payouts from those guys, and 99% of those payouts were from their casino not sports betting. CS is a very shaky there but nothing u can't live with. Before I get to the point I wanna say that it really came down to their $1 min and $1000 max bet on the Euro Roulette wheel, and their reliable, speedy payouts-or courier check.
A couple of weeks ago I deposited $400 and the next morning requested a $1360 payout (courier check) after some casino action. Note: Within the last month 5Dimes posted this info on the Payout request page, also this info is sent via email when requesting a payout via check
We have sent you this as you stated you were interested in requesting a cashier check payout. Please be sure to read very carefully the following conditions:
1) FedEx packages take 5-7 days to arrive after the date the redemption is processed.
2) Early inquires opened with the processor incur in a $10 fee.
3) Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in a $50 fee.
4) Stop payments cannot be performed by the merchant. If forced to request a stop payment, the account will be charged a $250 fee. Either case will permanently ban your account from processing check payouts.
In order for us to process a cashier check you must be aware and agree to all of the above. If there is anything you feel discomfort with or you have any questions please be sure to ask us before submitting the request. To submit the cashier check request we need you to confirm your account number, password the amount you want processed and they physical address for shipping.
Well 7 days go by and nothing, no Fed Ex delivery. I finally contact CS this past Wednesday because it has never taken longer than 3 days. They tell me they now have the tracking # and say the check was delivered! What? They give me the tracking # and it does say it was delivered, with no signature required of course. So they tell me with no apologies that I have two choices. 1) look around better for my package (for real!), 2) Request a stop payment and have the funds returned to my account minus $250 for THEIR trouble- IF they find out the check has not been cashed! I know it's not been cashed by me, that's for sure! This they say, could take 7-10 business days. BTW I am forever banned from a payout by check,it has to be .
This whole situation makes me very suspicious. Never before have I had a problem with 5Dimes, and in retrospect it seems like they were just waiting for this to happen with me. I know that's a little paranoid but whatta buncha rudeness! To tell you the truth I just want my $$$ back in my account so I can get a transfer. I just hope they don't try and say my check was cashed, I beat their casino fairly again and I want my payout. That's all. Thx for letting me vent