William Hill

<div class="bbWrapper">I guess I&#039;m a sucker. I read a couple of threads about how people have had good luck at william hill and deposited a bit there, but I guess I should have dug deeper in the forums here to get the WHOLE story about them.<br /> <br /> Almost 24 hours now awaiting a reply to my bonus request. I should have figured that as the t&amp;c were pretty vague regarding when the bonus would be deposited. Fearing the worst, you have to &quot;unlock&quot; this bonus via &quot;comp points&quot;. Is this true?<br /> <br /> <br /> Also, has anyone found a WORKING number to contact them if you&#039;re in the USA (Without having to dial internationally)? The number they have listed for the USA is a joke...literally. 011 800 3551 3551.....cannot be dialed from within the USA. Operator confirmed.<br /> <br /> TIA!</div>

<div class="bbWrapper">If you&#039;re talking about the welcome and/or monthly bonus you shouldn&#039;t have to wait for it. It is supposed to be credited when you make the deposit. Did you transfer money to the casino-account or is it still sitting in your WH-account? If so, try to transfer money to the casino-account and see if the bonus doesn&#039;t show up.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="winbig72" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> winbig72 said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I guess I&#039;m a sucker... <br /> Fearing the worst, you have to &quot;unlock&quot; this bonus via &quot;comp points&quot;. Is this true? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>No, you&#039;re not a sucker! Will Hill is one of the best sites on the net!<br /> <br /> No, the welcome / monthly bonuses have nothing to do with &quot;comp points&quot;.<br /> <br /> But WH work slightly different to most other casinos. As JPS said; You fund your Will Hill &#039;bookmakers account&#039;, and then transfer the funds into your casino account when you log in. At this point you should get the bonus instantly added to your account.<br /> <br /> If you have followed all the above, and still not got any bonus, then CS it will have to be. I can&#039;t help with phone numbers, as I&#039;ve never had to contact them. But they are notoriously unresponsive, so please be patient. <br /> It will be worth it; WH is my second favourite casino on the net! <img src="/forums/styles/default/casinomeister/smilies/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="Thumbsup :thumbsup:" data-shortname=":thumbsup:" /></div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="KasinoKing" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> KasinoKing said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> No, you&#039;re not a sucker! Will Hill is one of the best sites on the net!<br /> <br /> No, the welcome / monthly bonuses have nothing to do with &quot;comp points&quot;.<br /> <br /> But WH work slightly different to most other casinos. As JPS said; You fund your Will Hill &#039;bookmakers account&#039;, and then transfer the funds into your casino account when you log in. At this point you should get the bonus instantly added to your account.<br /> <br /> If you have followed all the above, and still not got any bonus, then CS it will have to be. I can&#039;t help with phone numbers, as I&#039;ve never had to contact them. But they are notoriously unresponsive, so please be patient. <br /> It will be worth it; WH is my second favourite casino on the net! <img src="/forums/styles/default/casinomeister/smilies/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="Thumbsup :thumbsup:" data-shortname=":thumbsup:" /> </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> Thanks for the reassurance.<br /> <br /> I had a feeling that the comp points had nothing to do with it, but I remember Paradise Poker (and apparently other poker rooms) have it where you have to have X amount of raked hands before you can start getting the bonus; so I didn&#039;t know if they were doing the same thing or not here.<br /> <br /> It just seems odd that they don&#039;t even have a &quot;contact us&quot; link on the main page at all. You have to dig through other pages to get to it. I also believe that this is the only casino I&#039;ve been to that doesn&#039;t have a &quot;live help&quot;.<br /> <br /> And yes, I do understand about the funding part. When I signed up, I checked the box for the funds to be transferred automatically back and forth when signing in/out. The sportsbook balance doesn&#039;t reflect the bonus either, so it&#039;s definately not there.<br /> <br /> No word yet, but I feel a teensy bit better now <img src="/forums/styles/default/casinomeister/smilies/tongue.gif" class="smilie" loading="lazy" alt=":p" title="Stick Out Tongue :p" data-shortname=":p" /> In no rush for it, so that&#039;s good for them I guess lol</div>

<div class="bbWrapper">I had the exact same problem at Will Hill. Their phone number didn&#039;t work for me and I got no response from my emails, so I just withdrew my deposit.<br /> <br /> About 20 days later I got an email response, but it didn&#039;t answer any of my questions. I decided I couldn&#039;t deal with a casino with such atrocious customer support, so I&#039;ve stayed away.<br /> <br /> Good luck!</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="KasinoKing" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> KasinoKing said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> But WH work slightly different to most other casinos. As JPS said; You fund your Will Hill &#039;bookmakers account&#039;, and then transfer the funds into your casino account when you log in. At this point you should get the bonus instantly added to your account. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>I think you can only get the bonus in the download casino, but once you&#039;ve got it, you can play in the non-download versions as well. I have had problems with WH, but there was never any problem with the bonuses.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="GrandMaster" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> GrandMaster said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I think you can only get the bonus in the download casino, but once you&#039;ve got it, you can play in the non-download versions as well. I have had problems with WH, but there was never any problem with the bonuses. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> Well, *a little ticked now*, I just got back home, and still no deposit. I think I&#039;ll be playing the bonus through when (if) I ever get it like they promised to where I&#039;m even and cash out. Their loss. There&#039;s plenty of other casinos out there that will actually REPLY to a user&#039;s email WITHIN 24 hours. The slow CS just shows me that they&#039;re not interested in my business, so they won&#039;t be get anything further.<br /> <br /> And yes, this has to do with the download version. I don&#039;t play flash/java casinos.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="winbig72" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> winbig72 said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Also, has anyone found a WORKING number to contact them if you&#039;re in the USA (Without having to dial internationally)? The number they have listed for the USA is a joke...literally. 011 800 3551 3551.....cannot be dialed from within the USA. Operator confirmed.<br /> <br /> TIA! </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> My good deed for the day (since I finally remembered how to do this):<br /> <br /> 1. Open up your downloaded version of Will Hill&#039;s software.<br /> <br /> 2. Log in, and after everything&#039;s finished loading, click on the &quot;Cashier&quot; button.<br /> <br /> 3. Click on the &quot;Withdraw&quot; button in the &quot;Cashier&quot; popup window.<br /> <br /> 4. Type your password into the browser window that pops up, accessing your Will Hill account.<br /> <br /> 5. When your Will Hill account is open in the browser window, you should see a link entitled &quot;Click here for Live Help&quot; next to a &quot;Need help?&quot; question. I would post the link to it here, but it&#039;s a popup window and I don&#039;t think it will redirect from anywhere but your Will Hill account.<br /> <br /> WARNING! When I just clicked on the &quot;Live Help&quot; link, it said it is &quot;currently disabled.&quot; But it may be worth checking on from time to time, as they may simply be closed right now (for all I know).</div>

<div class="bbWrapper">Thanks. I sure wish it wasn&#039;t a PHP link - in Firefox you can actually see when the page was last modified, unlike IE. It&#039;d be interesting to see how long it&#039;s been disabled. It just seems awful fishy that they don&#039;t have a &#039;working&#039; live help, nor do they have a toll free # from inside the usa.<br /> <br /> Thanks for the tip though. I&#039;ll check it periodicaly to see if it&#039;s ever enabled; but I&#039;m not holding my breath.</div>

<div class="bbWrapper">I&#039;ve had my own issues with William Hill in the past - but they&#039;ve all been resolved to my satisfaction. Twice I was concerned with the payout time (it took a day or two longer than I thought it would be), and another was regarding a Neteller glitch (which was resolved once the deposit was reflected in my account).<br /> <br /> Looking at the silver lining to their unreachable CS, at least you know that their CS would be telling you any lies... <img src="/forums/styles/default/casinomeister/smilies/wink.gif" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /> But seriously, there are completely on the up-and-up.<br /> <br /> You may want to try and email them via their cashier web page. I would also hold off on any activity on your account (gambling, withdrawals, et al) until the matter is resolved.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="dickens1298" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> dickens1298 said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I&#039;ve had my own issues with William Hill in the past - but they&#039;ve all been resolved to my satisfaction. Twice I was concerned with the payout time (it took a day or two longer than I thought it would be), and another was regarding a Neteller glitch (which was resolved once the deposit was reflected in my account).<br /> <br /> Looking at the silver lining to their unreachable CS, at least you know that their CS would be telling you any lies... <img src="/forums/styles/default/casinomeister/smilies/wink.gif" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /> But seriously, there are completely on the up-and-up.<br /> <br /> You may want to try and email them via their cashier web page. I would also hold off on any activity on your account (gambling, withdrawals, et al) until the matter is resolved. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> Well, it seems I didn&#039;t read the fine print good enough. The $40 match bonus is only for returning players. I ended up calling them to find this out (wasted $5 to call). The only signup bonus is $80 minimum, which seems awful steep for smalltime gamblers. Oh well. Live and learn.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="winbig72" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> winbig72 said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Well, it seems I didn&#039;t read the fine print good enough. The $40 match bonus is only for returning players. I ended up calling them to find this out (wasted $5 to call). The only signup bonus is $80 minimum, which seems awful steep for smalltime gamblers. Oh well. Live and learn. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I assumed you were/are a first-timer at William Hill, which would make you eligible for the $80 MAXIMUM bonus. It actually isn&#039;t steep at all, since it&#039;s 100% match up to $80, with a fairly reasonable WR (20X bonus, if I recollect correctly). Easy to make WR in one session.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="dickens1298" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> dickens1298 said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I assumed you were/are a first-timer at William Hill, which would make you eligible for the $80 MAXIMUM bonus. It actually isn&#039;t steep at all, since it&#039;s 100% match up to $80, with a fairly reasonable WR (20X bonus, if I recollect correctly). Easy to make WR in one session. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> According to WH&#039;s CS, it&#039;s $80 exactly. No more, no less. If you don&#039;t deposit a full 80, you&#039;re just SOL.<br /> <br /> And actually, their T&amp;C says $2,000 must be wagered for the $80 bonus, so with bonus+deposit, you&#039;re only looking at 12.5x...not bad.</div>

<div class="bbWrapper">Yep, you have to deposit $80 or more to get the bonus.</div>

<div class="bbWrapper">winbig72...<br /> When you play Will Hill you play with the BONUS FIRST.<br /> Should you lose the first $80, you still have your $80 deposit.<br /> You <u>can</u> cash out your $80 deposit, if you wish.<br /> BUT, if you have NOT met the WR&#039;s, the remaining WR&#039;s will carry over to the next time you play should you decide to play their again.<br /> So, in a sense , it&#039;s a no lose situation.<br /> <br /> Also, I just phoned Will Hill at: 011-800-3551-3551 from new Jersey and I got through.</div>

<div class="bbWrapper"><b>willhill is the best and secure</b><br /> <br /> i have been playing with willhill more than 2 years they are secure and very good they pay you when you win as much as you win no bullsiht calling you skilled player or bonus abuser just 1 bad thing bonus wagering carrys over i remember once i had 6000$ wr i played with my funds and cleared that</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="vedat" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> vedat said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> i have been playing with willhill more than 2 years they are secure and very good they pay you when you win as much as you win no bullsiht calling you skilled player or bonus abuser just 1 bad thing bonus wagering carrys over i remember once i had 6000$ wr i played with my funds and cleared that </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> Still no response to my emails. I&#039;ll never play there again, no matter if they pay or not.</div>

<div class="bbWrapper">They are great on payouts, and the only Crypto I ever had any luck at all at. But God forbid you have a problem such as a Neteller deposit not going thru on their end, trying to get help from CS is just impossible.</div>

<div class="bbWrapper">I did close my WH account by phone...after no reply on mail in 8 days,<br /> the customer support then asked me why I would close account, I told them that I did not get any reply on email for 8 days...THE SAD NOTHING...JUST CLOSED IT !!!!!!!!!!!!!!</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="frankensite" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> frankensite said: </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I did close my WH account by phone...after no reply on mail in 8 days,<br /> the customer support then asked me why I would close account, I told them that I did not get any reply on email for 8 days...THE SAD NOTHING...JUST CLOSED IT !!!!!!!!!!!!!! </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> <br /> That&#039;s just so wrong..I think it&#039;s funny that they have a &quot;live chat&quot; link on one of their pages but yet it never works. I wonder if it ever did work in the first place?</div>