Hi from Karolina @bgo

Karolina Filip

Head of Affiliates at bgobuddies
Joined
Apr 30, 2015
Location
Malta
Hi guys,

Just realized, i actually never introduced myself here
So let's make it formal in the old good CM tradition :)

I am Karolina, Senior Affiliate Manager at bgo buddies - affiliate program of bgo.
Although i am relatively new at bgo i am not new in the gambling industry and some of you may know me from the past.

My presence here on the forum will mainly be to deliver exciting promos to all CM users, so if you have any wishes or suggestions in this regard feel free to pm me.
Psss, there is one i just published :)

I am very excited to engage with this lovely community of gamblers!

Cheers and regards,
Karolina Filip
 
Hi Karolina!

I do know that last name from somewhere..:D
Welcome to the forum, and happy to see a new active face for BGO here!

Loved the place, but as i am a Dutch resident, my account was closed suddenly, and i was a little disappointed in the lack of communication when that took place.

For future reference: now that the recent Gambling Laws have been voted through, i wonder how long before you take Dutch players again? Let me know, and as soon as that is, i will happily return..(do i need to make a new account if that happens?)

Also wondering if you will be re-adding those great Games from BGO's in-house software, like Jungle Trouble, Jurassic Island and such?

Anyway, welcome, and thanks in advance for any clarity on these Q's :)
 
bgo

been a player for awhile at bgo of and on the bonus deals are ok but is there any chance dead or alive can come off the non bonus play list it never used to be on there ?
 
Hi Karolina!

I do know that last name from somewhere..:D
Welcome to the forum, and happy to see a new active face for BGO here!

Loved the place, but as i am a Dutch resident, my account was closed suddenly, and i was a little disappointed in the lack of communication when that took place.

For future reference: now that the recent Gambling Laws have been voted through, i wonder how long before you take Dutch players again? Let me know, and as soon as that is, i will happily return..(do i need to make a new account if that happens?)

Also wondering if you will be re-adding those great Games from BGO's in-house software, like Jungle Trouble, Jurassic Island and such?

Anyway, welcome, and thanks in advance for any clarity on these Q's :)

Hey hey,

Thank you for the warm welcome and all the questions! :)

As regards to the Netherlands, its hard to forecast really, I am not in a position to answer this question. But rest assured when this happens, we will shout loud about it!

It's great to hear that you used to enjoy bgo proprietary games and Jungle Trouble was actually recently added back along with jekyll and hyde - both are back on the site, with more to come. so watch this space! :)

Cheers,
Karolina
 
been a player for awhile at bgo of and on the bonus deals are ok but is there any chance dead or alive can come off the non bonus play list it never used to be on there ?

Hey, and hurray to DOA lovers! :)

Well, as it stands there are no plans to remove DOA from the current game exclusions list. It's a business decision of bgo operations team. bgo are not the only ones who exclude DOA from wager contribution and we all may know why.. The game exclusions list is regularly reviewed and updated, some games may be dropped some added. As an affiliate manager i have no influence on that, so pardon me i cant give you much more detail on this aspect.
Nevertheless, you can still enjoy this slot with your solid cash.

Cheers!
Karolina
 
Hey, and hurray to DOA lovers! :)

Well, as it stands there are no plans to remove DOA from the current game exclusions list. It's a business decision of bgo operations team. bgo are not the only ones who exclude DOA from wager contribution and we all may know why.. The game exclusions list is regularly reviewed and updated, some games may be dropped some added. As an affiliate manager i have no influence on that, so pardon me i cant give you much more detail on this aspect.
Nevertheless, you can still enjoy this slot with your solid cash.

Cheers!
Karolina

Please elaborate.

Not chicken are we? Buckawk! Buc buc!!
 
Please elaborate.

Not chicken are we? Buckawk! Buc buc!!

It's simple, DOA is a high volatility game which is why this slot and some other similar with high volatility score are excluded
Hope this clarifies better.

But as i mentioned, i am here as an Affiliate manager to deliver player promotions.
So in case you have any further game specific queries and would like more details feel free to contact my colleague bgosam

Cheers,
Karolina
 
Most of the time DOA is harmless and give players a slow painful bankroll death..
So I find it surprising most casino's do not like this slot at all actually..

I mean for every big winner there are for sure 1000 or more losers.. :)

I am not a bonus player anyway so most of the times I play this slot with my own cash. ^^
 
Most of the time DOA is harmless and give players a slow painful bankroll death..
So I find it surprising most casino's do not like this slot at all actually..

I mean for every big winner there are for sure 1000 or more losers.. :)

I am not a bonus player anyway so most of the times I play this slot with my own cash. ^^

Spot on, lotusch.
However what you said actually highlights why most casinos decide to exclude this slot from the list of games allowed for wager.
I guess we all saw the videos of Nate playing DOA :)
Couldn't resist not to mention good old Nate :)
 
Spot on, lotusch.
However what you said actually highlights why most casinos decide to exclude this slot from the list of games allowed for wager.
I guess we all saw the videos of Nate playing DOA :)
Couldn't resist not to mention good old Nate :)

Some of the best luck i ever had... but its generally tough to hit a Wild Line. Been running a few months on real bad sessions - So the wheel turns both ways.

I would like to see you guys add the Reel Steal too :)

Nate
 
It's simple, DOA is a high volatility game which is why this slot and some other similar with high volatility score are excluded
Hope this clarifies better.

But as i mentioned, i am here as an Affiliate manager to deliver player promotions.
So in case you have any further game specific queries and would like more details feel free to contact my colleague bgosam

Cheers,
Karolina

Not really an answer, more of a statement. I am aware DOA is a high-variance game, I just wanted to know why this particular game is excluded when using promos that your casino is offering.

I realize that many exclude this game, but many do not.....I'm going based on when you stated "and we may all know why" and wanted an insider's view on why casinos fear it so! We all know it can pay big on pennies, I just feel that many lowrollers (myself included) use this game to garner some playtime.

The moment it's excluded from any promo it becomes a deterrent rather than enticing. I know you don't speak on behalf of all things BGO- related but am curious as to why this game (in particular) can't be included. Bloodsuckers I can understand!

And if being advised that real cash can still be used, well, that's not much of a promo in my eyes, sorry!
 
It's simple, DOA is a high volatility game which is why this slot and some other similar with high volatility score are excluded
Hope this clarifies better.

But as i mentioned, i am here as an Affiliate manager to deliver player promotions.
So in case you have any further game specific queries and would like more details feel free to contact my colleague bgosam

Cheers,
Karolina

Well that filed your horns down Goatie :D
 
"Acceleration-Challenged"

"Un-fast"

"Speed-Hater"..........


......are things I would never call you! :cool:

I am waiting for the day that Starburst ceases to be used by all casino's in their promo's and is banished to being a game that is used to get rid of those last pennies in a failed play through
 
Just to add to Karolina's comments, we take a business decision on certain games being excluded from bonus wagering and the reasons will vary from game to game.

With a very low spin cost and high potential returns on DOA, you often see players involved in bonus abuse heading straight to this game - and to protect ourselves, we have to make tough decisions and exclude this game.

Quite often the small minority of players have an impact on the majority unfortunately.
 
Just to add to Karolina's comments, we take a business decision on certain games being excluded from bonus wagering and the reasons will vary from game to game.

With a very low spin cost and high potential returns on DOA, you often see players involved in bonus abuse heading straight to this game - and to protect ourselves, we have to make tough decisions and exclude this game.

Quite often the small minority of players have an impact on the majority unfortunately.

That statement makes things worse in my view instead of clearing the issue. Yet again no transparent answer and more corporate BLABLA. :rolleyes:

per BGO:

- any player taking a bonus and heading for DOA is a bonus abuser :eek:
- business decision --> clear speech: "we do not have the balls and the money to risk somebody hitting a WL @ 4.50$"
- @ 0.09$ you're looking at a payout of a few hundred dollars, @ 4.50$ maybe 15-20K ....too much for BGO??? :confused:

This is one casino i don't want to be a member of. :D
 
Not "any" player is suspicious, he only stated that "often" players would follow that pattern on bonuses. It certainly makes sense to exclude some high variance games, especially those with a decent RTP to protect themselves. The problem is not a 0.09 or 0.18 low roller hitting a wildline, it's the high(ish) rollers that hit those on decent stacks when playing with a (prewager) bonus.

However in order to achieve fair-play for player and casino you can amend the current bonus system with more nuanced rules. Royal Panda for instance sets the maximum bet for the most prominent excluded games like Bloodsuckers or Dead or Alive to €1.40 instead of €7. This way 90% of your (low-rolling) player base can still enjoy these games on bonuses.
 
However in order to achieve fair-play for player and casino you can amend the current bonus system with more nuanced rules. Royal Panda for instance sets the maximum bet for the most prominent excluded games like Bloodsuckers or Dead or Alive to €1.40 instead of €7. This way 90% of your (low-rolling) player base can still enjoy these games on bonuses.

I proposed the same in another thread. This is a compromise I'd gladly accept. This trend with excluding DoA is really annoying and I'm worried it will only be worse.
 
That statement makes things worse in my view instead of clearing the issue. Yet again no transparent answer and more corporate BLABLA. :rolleyes:

per BGO:

- any player taking a bonus and heading for DOA is a bonus abuser :eek:
- business decision --> clear speech: "we do not have the balls and the money to risk somebody hitting a WL @ 4.50$"
- @ 0.09$ you're looking at a payout of a few hundred dollars, @ 4.50$ maybe 15-20K ....too much for BGO??? :confused:

This is one casino i don't want to be a member of. :D

Hi Harry,

As Hedgehok says, you've misread my point.

I actually said the opposite, the majority of players who take a bonus and head to DOA are totally legitimate players. Unfortunately DOA, and a lot of other games you'll see in the exclusion list, are very popular with people who have been involved in some sort of bonus abuse or breach of terms.

As we can't monitor all players, all bonuses and all spins at once - and players can move money around very easily with e-wallets and withdraw before we can validate their play in some situations - we have to protect ourselves from fraud. The way we, and many other casinos choose to do it at the moment is to exclude those games - as you'll know it's fairly common practice.

Large pay-outs and wins are part and parcel of running an online casino, we have players who win big every day, like everyone else.

Our goal with restricting these games is not down to us trying to restrict big wins, it's down to us mitigating risk and cutting down on abuse.
 
Hi Harry,

As Hedgehok says, you've misread my point.

I actually said the opposite, the majority of players who take a bonus and head to DOA are totally legitimate players. Unfortunately DOA, and a lot of other games you'll see in the exclusion list, are very popular with people who have been involved in some sort of bonus abuse or breach of terms.

As we can't monitor all players, all bonuses and all spins at once - and players can move money around very easily with e-wallets and withdraw before we can validate their play in some situations - we have to protect ourselves from fraud. The way we, and many other casinos choose to do it at the moment is to exclude those games - as you'll know it's fairly common practice.

Large pay-outs and wins are part and parcel of running an online casino, we have players who win big every day, like everyone else.

Our goal with restricting these games is not down to us trying to restrict big wins, it's down to us mitigating risk and cutting down on abuse.

Ok, we see that is because casinos are running scared of this game! I don't buy the 'e-wallet payment hit & run' argument, surely play logs with high betting get reviewed before paying out vast sums?

These are the types of things that annoy most players. To me it looks as though you're giving me a worse playing experience because of potential scammers? Profit before player.

You must not have much faith in your vetting to tar everyone with the same brush! DOA is not excluded at many top sites. The ones that do lose my custom straight off the bat.

As has been mentioned before, you could reduce wagering, which is all the rage right now, restrict bet sizes to ie 90 p a bet, or even better, have a cap on the winnings of the game/ bonus funds allowed on DOA.

That would be fairest for all players, I doubt legitimate highrollers would feel the need to use bonus funds to scam the casino using DOA at the detriment of everyone else!
 
Is there a lack of deposit bonus for BGO lately? they were coming out often a while ago now I dont see any
 
To be honest, outside of this forum, the game really isn't that popular, so removing DoA has never had a big impact. I've worked at sites with it included, and I've worked at some without - I totally understand both sides of the argument.

Dead or Alive is a very particular case, it's a desktop only, old flash game and on our site it's towards the bottom end of all of our NetEnt content, never mind site-wide - and it's similar at other companies I've worked for.

It's not like we're restricting a hugely popular game that's affecting a large portion of our player base.

I know you might say that it's not popular because we restrict it from bonus wagering, but as I mentioned, at casinos I have worked with it included it's not popular and we should still see a large portion of people playing the game for real-money - which we don't.

It's not about profit over player at all, we honestly don't take these decisions lightly, it's about risk/exposure vs the impact on the player.
 
Is there a lack of deposit bonus for BGO lately? they were coming out often a while ago now I dont see any

We send them out via email to our active players every Friday at least (all things being well) so if you PM me your username I can check why you haven't received anything recently.
 

Users who are viewing this thread

Meister Ratings

Back
Top